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Samsung UE24H4070AU — информация о гарантии и сроках службы электроники [4/35]

Samsung UE24H4070AU Инструкция по эксплуатации онлайн [4/35] 100998

DEAR CUSTOMER!

“Samsung Electronics Co., Ltd.”, holding company of the

Samsung Electronics group, manufacturing the Samsung

products (further named as «Manufacturer»), having its address

at: 129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do,

Republic of Korea registered 13.01.1969 by the East Register

Oﬃce of the district court of Suwon city (registration number

№ 000905), greatly appreciates your choice. We have applied

best eﬀorts so that this product would satisfy your needs and its

quality would comply with the world’s best standards.

Samsung Electronics Co., Ltd. sets forth subject to

compliance with the instructions for use for its products term

of service life: home appliances – 7 years, TV sets, monitors,

kitchen hoods, audio-, video-products – 5 years, GSM phones,

modems, projectors – 3 years, Bluetooth hands-free – 1 year.

Term of service life is measured from the date of manufacture,

unless User’s Manual sets forth other limits.

After expiration of product service life Manufacturer

recommends to apply to a Samsung Authorized Service Center

(ASC) to perform maintenance works and get advice on product

safe operation.

You can get Samsung Authorized Service Center (ASC)

addresses and telephone numbers from the Uniﬁed Customer

Support Service or from www.samsung.com. Please refer

to applicable country (hereinafter Country) section to ﬁnd

Uniﬁed Customer Support Service phone number. We strongly

recommend addressing ASCs should you have any problems

with the operability and use of your device.

All the products are specially designated by Samsung

Electronics Co., Ltd. for supply to Country and have been

designed with regard to the particular service environment

typical of this country. To make sure, please check the device

and its packing for the oﬃcial compliance marks.

In order to avoid misunderstanding we urge you to read

carefully the User’s Manual, terms of warranty, to check

whether the warranty card is ﬁlled out correctly. Warranty card is

valid if following entries are made correctly and clearly: model,

serial number of the device, date of sale, readable seals of the

seller and the customer’s signature. Device model and serial

number shall match those speciﬁed in the warranty card.

Should these conditions be violated or should the

warranty card details be altered, erased or rewritten, the

warranty card is recognized void.

Should this be the case, we recommend addressing your

retailer in order to have new warranty card issued in compliance

with the requirements above or providing sales receipts or

slips conﬁrming the fact and date of sale. If date of sale cannot

be established, as per the consumer protection laws of the

country of purchase warranty term is measured from the date of

manufacture.

With this warranty card Samsung Electronics Co., Ltd.

conﬁrms acceptance of obligations to satisfy the customer’s

requirements set forth by the eﬀective consumer protection

laws, should any defects be identiﬁed in the product due to the

Manufacturer’s fault. Samsung Electronics Co., Ltd. reserves

the right to reject claims by its customers and to deny free

service should the terms below be violated. Warranty and free

service obligations of the Manufacturer are executed according

to the legislation of the Country, where warranty and/or free

service provided.

Samsung Electronics Co., Ltd. sets forth for its

products warranty period, measured from the date of sale,

and period of free service, measured after warranty period

expiry, enlisted in the table on the page 3. In this case, the

warranty period and the free service period are limited by

the product life.

Terms of Warranty and Free Service:

1. The Manufacturer’s warranty and free service obligations

cover exclusively models designated by Samsung Electronics

Co., Ltd. for export and sales within territory of the Russian

Federation, purchased in Russian Federation and certiﬁed for

compliance with the state standards of Russian Federation.

2. Free service is extra obligation by the Manufacturer to

eliminate defects of product due to the Manufacturer’s fault

free of charge for the purchaser (consumer). Free service for air

conditioners is provided if the air conditioners was installed by a

Samsung authorized installation organization.

3. Replacement of faulty parts (units, assemblies) of the

product within the warranty or free service term results neither

in new warranty term being established, nor in new free service

term for the whole product or replaced parts. The Manufacturer

is continuously improving usability of the product software and

provides opportunities for the software update by consumers

for a number of products, using programs/applications

available to the user at the company´s oﬃcial website, as well

as automatic software update subject to user’s consent. The

Manufacturer is not responsible for saving of the product

software version installed at the time of purchase or modiﬁed

during the life without assistant on the part of the Manufacturer.

The Manufacturer always recommends using a current version

of the product software.

4. Warranty period for accessories, which belong to the

product’s delivery package, is the same as for the main product,

except the following:

a) batteries, lamps for projectors, illumination lamps, except

the products where the procedure of illumination lamps

replacing is described in user’s manual;

b) connection cables (if they are not part of the charger),

headphones, various data storage devices (disks with

software and drivers, memory cards);

c) cases, bags, belts, strings for carrying, installation devices,

tools, documents accompanying the product;

d) software and drivers supplied with the product on various

data storage devices (including, but not limited to, software

factory installed on the product’s hard disks) as well as

software re-installation and setup excluding situations when

the need to re-install or setup results from the product’s

defect due to the Manufacturer’s fault.

Additionally for:

e) refrigerators: odour absorbers, air puriﬁers

(biodesodorators), ﬁlters, shelves, boxes, ﬁxtures and food

containers;

f) microwave ovens: warming drawer and cooking units: on

plates, broiling rack, grilles, dishes, roasting pans, covers,

rakes, plate racks, cootop tops and splitters;

g) vacuum cleaners: hoses, pipes, brushes, heads, dust

collecting bags, ﬁlters;

h) washing machines: ﬁlters, hoses for water supply;

i) conditioners and hoods: ﬁlters;

j) printers: in case of ending of the original toner (ink, photo

printer ribbon cartridge) in the cartridge (the cartridge is

monitored by weight, and (or) by indicators of installed chip).

5. The Manufacturer has no warranty obligations and oﬀers no

free service in the following cases:

a) if the product designated for personal (household, family)

use has been used for business purposes as well as other

purposes beyond its intended use;

b) if the provisions on operation and installation set forth in

the User’s Manual and other documents accompanying the

product have been violated;

c) if the product has indications of attempted unauthorized

repairs;

d) if the defect is due to alteration of the product’s design or

layout, connection of external devices unauthorized by the

Manufacturer;

e) if the defect is due to an event of force-majeure, accidents,

intended or reckless acts by the consumer or third parties;

f) if damage is identiﬁed due to action of mechanical stress,

moisture, high or low temperature, corrosion, oxidation,

penetration of foreign objects, substances, liquids, insects or

animals;

g) if cleaning of audio-video heads, drives for reading various

data storage media is required;

h) if the damage is due to computer viruses and similar

programs, setting or changing password, modiﬁcation and

(or) re-installation of factory installed software, installation

and use of software by third parties, formatting data media on

hard disks;

i) if the defect is due to natural wear during operation of the

product. Natural wear is considered as consequences of

product usage, resulting in worsening of technical state or

appearance due to enduring usage;

j) if the defect is due to insuﬃcient capacity of

Cover-WC-2lang.indb 4 04.07.2014 11:15:50

Samsung UE24H4070AU — информация о гарантии и сроках службы электроники [4/35]

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