HP Deskjet Ink Advantage 4615 (CZ283C) Руководство по эксплуатации онлайн [91/228] 41077

TIP: If you are using a computer running Windows, you can visit the HP online

support website at

www.hp.com/go/customercare. This website provides

information and utilities that can help you correct many common printer problems.

Print quality troubleshooting

Try the solutions in this section to resolve print quality problems in your printout.

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Solution 1: Make sure you are using genuine HP ink cartridges

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Solution 2: Check the ink levels

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Solution 3: Check the paper loaded in the input tray

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Solution 4: Check the paper type

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Solution 5: Check the print settings

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Solution 6: Print and evaluate a print quality report

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Solution 7: Contact HP support

Solution 1: Make sure you are using genuine HP ink cartridges

Solution: Check to see if your ink cartridges are genuine HP ink cartridges.

HP recommends that you use genuine HP ink cartridges. Genuine HP ink

cartridges are designed and tested with HP printers to help you easily produce

great results, time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies.

Printer service or repairs required as a result of using a non-HP supply are not

covered under warranty.

If you believe you purchased genuine HP ink cartridges, go to:

www.hp.com/go/anticounterfeit

Cause: Non-HP ink cartridges were being used.

If this did not solve the issue, try the next solution.

Solution 2: Check the ink levels

Solution: Check the estimated ink levels in the ink cartridges.

NOTE: Ink level alerts and indicators provide estimates for planning purposes

only. When you receive a low-ink alert, consider having a replacement cartridge

available to avoid possible printing delays. You do not need to replace the ink

cartridges until print quality becomes unacceptable.

CAUTION: Wait until you have a new ink cartridge available before removing

the old ink cartridge. Do not leave the ink cartridge outside of the printer for an

extended period of time. This can result in damage to both the printer and the

ink cartridge.

For more information, see:

Check the estimated ink levels

Print quality troubleshooting 87