![Brother MFC-8420D [137/163] Unix troubleshooting](/img/pdf.png)
Brother MFC-8420D [137/163] Unix troubleshooting
![Brother MFC-8420D [137/163] Unix troubleshooting](/views2/1469318/page137/bg89.png)
13 - 5 TROUBLESHOOTING
NC9100h_FM6.0
TCP/IP Troubleshooting
If you are using TCP/IP and cannot print to the Print/Fax server and
you have checked the hardware and network as described in the
previous steps, then check the following:
Turning off the printer and then on again, Deleting and recreating the Print server and
creating a new print queue in order to eliminate the possibility of setup errors.
1
The problem may be the result of mismatched or duplicate IP
address. Verify that the IP address is correctly loaded into the Print/
Fax server (via the configuration page. Make sure that no other
nodes on the network have this address (DUPLICATE IP ADDRESS
ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS).
2
Make sure that the TCP/IP protocol of the
Print/Fax
server is
enabled.
3
If you used rarp, make sure that you started the rarp daemon on
any workstation using the rarpd, rarpd-a, or equivalent
command. Verify that the /etc/ethers file contains the
correct Ethernet address and that the Print/Fax server name
matches the name in the /etc/hosts file.
4
If you used bootp, make sure that you started the bootp daemon
on any UNIX workstation and bootp is enabled (i.e., the “#” is
removed from the bootp entry) in the /etc/bootptab file is
correctly configured.
5
Also verify that host computer and the Print/Fax server are
either on the same subnet, otherwise that the router is properly
configured to pass data between the two devices.
UNIX Troubleshooting
1
Make sure that the /etc/printcap file (if applicable) is typed
in correctly. In particular, look for missing “:” and “\” characters,
because a small error anywhere in the file can have major
consequences. Also check the /usr/spool directory to make
It is always a good idea to try following in order to eliminate
the possibility of setup errors.
Содержание
- Network user s guide p.1
- Nc9100h_fm6 p.1
- Nc 9100h p.1
- Multi protocol print fax server p.1
- Warning p.2
- Trademarks p.2
- Shipment of the print fax server p.2
- Nc9100h_fm6 p.2
- Compilation and publication p.2
- Nc9100h_fm6 p.3
- Overview p.4
- Introduction p.4
- Features p.4
- Industry canada compliance statement for canada only p.5
- Important information regulations p.5
- Important p.5
- Federal communications commission fcc declaration of conformity for u s a only p.5
- Intel copyright and license information p.6
- Declaration of conformity europe p.6
- Caution for lan connection p.6
- Unix printing 1 1 p.7
- Tcp ip printing 2 1 p.7
- Table of contents p.7
- Peer to peer printing 3 1 p.8
- Netbios peer to peer printing 4 1 p.8
- Configuring internet printing for windows 5 1 p.8
- Printing from a macintosh 7 1 p.9
- Novell netware printing 6 1 p.9
- Web based management 9 1 p.10
- Front panel setup menu 10 1 p.10
- Dlc printing 8 1 p.10
- Tcp ip configuration 11 1 p.11
- Troubleshooting 13 1 p.12
- Internet fax mfc only 12 1 p.12
- Appendix a 1 p.12
- Index 1 p.13
- Unix printing p.14
- Printing from unix linux using tcp ip p.14
- Overview p.14
- Tcp ip p.15
- General tcp ip unix host configuration p.15
- Linux configuration p.19
- Linux configuration using cups p.19
- Hp ux configuration p.20
- Ibm rs 6000 aix configuration p.21
- Sun solaris 2 x configuration p.22
- Sco unix configuration p.23
- Ibm as 400 p.24
- Other systems p.25
- Other sources of information p.26
- Xp lan server and warp server p.27
- Window p.27
- Tcp ip printing p.27
- Printing from windows nt 4 windows 2000 xp lan server and warp server p.27
- Printing from windows n p.27
- Overview p.27
- Standard tcp ip port printing p.28
- And window p.28
- Xp tcp ip configuration p.28
- Xp printing printer driver not yet installed p.28
- Windows nt 4 and windows 2000 xp tcp ip configuration p.28
- Windows n p.28
- Windows 2000 xp printing printer driver not yet installed p.28
- Window p.28
- Xp printing printer driver already installed p.30
- Windows nt 4 printing p.30
- Windows n p.30
- Windows 2000 xp printing printer driver already installed p.30
- Window p.30
- Printing p.30
- Windows nt 4 printing installing the brother peer to peer software p.31
- Windows n p.31
- Printing installing the brother peer to peer software p.31
- Printing associating to the printer p.32
- Windows nt 4 printing associating to the printer p.32
- Windows n p.32
- Windows nt 4 printing adding a second brother lpr port p.33
- Windows n p.33
- Printing adding a second brother lpr port p.33
- Other sources of information p.33
- Quick tips p.34
- Peer to peer printing p.34
- Overview p.34
- How to print in a windows 95 98 me peer to peer network p.34
- How to print in a window p.34
- 98 me peer to peer network p.34
- Tcp ip printing p.35
- Installing the brother peer to peer software p.35
- Driver deployment wizard p.35
- Associating to the printer p.36
- Other sources of information p.38
- Adding a second brother lpr port p.38
- Overview p.39
- Netbios peer to peer printing p.39
- Lan server and os 2 warp server p.39
- How to print using netbios in windows 95 98 me 2000 xp windows nt 4 lan server and os 2 warp server p.39
- How to print using netbios in window p.39
- 98 me 2000 xp windows n p.39
- Print server configuration p.40
- Changing the workgroup domain name using a web browser p.41
- Netbios port monitor for windows 95 98 me 2000 xp and windows nt 4 p.42
- Netbios port monitor for window p.42
- Installing the brother netbios port monitor p.42
- 98 me 2000 xp and windows n p.42
- Window p.43
- Associating the printer p.43
- Windows 95 98 me p.43
- Windows nt 4 windows 2000 xp p.44
- Windows n p.44
- Window p.44
- Windows 95 98 me p.45
- Window p.45
- Adding a second netbios print port p.45
- Windows nt 4 windows 2000 xp p.46
- Windows n p.46
- Window p.46
- Other sources of information p.46
- Overview p.47
- Internet printing installation p.47
- Configuring internet printing for windows p.47
- Configuring internet printing for window p.47
- Brother internet print general information p.48
- Print server configuration checklist p.49
- Brother internet print configuring the brother print fax server p.49
- Brother internet print using bradmin professional utility to configure the print server p.50
- Brother internet print using a web browser to configure the print server p.51
- Setup from cd rom p.52
- Brother internet print installing the bip software on windows 95 98 me 2000 xp and windows nt 4 p.52
- Brother internet print installing the bip software on window p.52
- 98 me 2000 xp and windows n p.52
- Xp ipp printing p.55
- Windows 2000 xp ipp printing p.55
- Window p.55
- Adding a second brother internet port p.55
- Specifying a different url p.57
- Other sources of information p.57
- Novell netware printing p.58
- How to configure novell netware printing p.58
- Overview p.58
- General information p.59
- Ndps manager p.60
- Creating a ndps printer using nwadmin for netware5 p.60
- Ndps broker p.61
- Creating a printer agent p.62
- Creating a network print server bindery queue server using bradmin professional utility p.63
- Configuring netware 3 and netware 4 systems p.63
- Creating a network print server nds queue server using bradmin professional utility p.65
- Creating a network print server nds queue server using novell nwadmin and bradmin professional utility p.66
- Creating a network print server nds remote printer using novell nwadmin and bradmin professional utility p.69
- Other sources of information p.70
- Printing from a macintosh using appletalk and tcp ip or rendezvous p.71
- Printing from a macintosh p.71
- Printing from a macintos p.71
- Overview p.71
- Using appletalk and tcp ip or rendezvous p.71
- Macintosh configuration mac os 8 9 p.72
- Macintos p.72
- Configuration mac o p.72
- How to select the print server appletalk ethertalk p.73
- How to select the print server tcp ip p.75
- Macintosh configuration os x 10 10 or greater p.77
- How to select the print server appletalk ethertalk p.78
- How to select the print server tcp ip p.79
- Rendezvous printing p.80
- Other sources of information p.80
- Changing the configuration p.80
- Dlc printing p.83
- Configuring dlc on windows nt 4 and windows 2000 p.83
- Configuring dlc on windows n p.83
- And window p.83
- Printing from windows nt 4 or windows 2000 p.83
- Printing from windows n p.83
- Overview p.83
- Or window p.83
- Windows 2000 printer setup p.84
- Window p.84
- Printer setup p.84
- Windows nt 4 printer setup p.85
- Windows n p.85
- Printer setup p.85
- Configuring dlc on other systems p.86
- Other sources of information p.87
- Web based management p.88
- Overview p.88
- How to use a web browser to manage your device p.88
- How to connect to your machine using a browser p.89
- Password information p.89
- Other sources of information p.89
- Lan main setup menu p.90
- Front panel setup menu p.90
- Stop exi p.91
- Setup tcp ip p.91
- Boot method p.91
- Subnet mask p.94
- Stop exi p.94
- Ip address p.94
- Stop exi p.95
- Host name p.95
- Gateway p.95
- Wins server p.96
- Wins config p.96
- Stop exi p.96
- Stop exi p.97
- Dns server p.97
- Stop exi p.98
- To change the mode between upper case and lower case for entering the e mail i fax address press p.99
- To change enter the mail address press p.99
- This menu has five selections mail address smtp server pop3 server mailbox name and mailbox pwd you may find that it is more convenient to use your favorite web browser to configure these settings p.99
- The letter above the cursor will be deleted re enter the correct character p.99
- Stop exi p.99
- Setup internet for mfc only p.99
- Select p.99
- Making corrections if you entered a letter incorrectly and want to change it press to move the cursor under the incorrect character then press p.99
- Mail address p.99
- Entering text you can access the character you want by pressing the appropriate number key repeatedly p.99
- Clear bac p.99
- 10 front panel setup menu p.99
- Pop3 server p.100
- Stop exi p.100
- Smtp server p.100
- Stop exi p.101
- Mailbox pwd p.101
- Mailbox name p.101
- Stop exi p.102
- Setup mail rx for mfc only p.102
- Poll frequency p.102
- Header p.102
- Auto polling p.102
- Stop exi p.103
- Notification p.103
- Del error mail p.103
- Setup mail tx for mfc only p.104
- Sender subject p.104
- Notification p.104
- Stop exi p.104
- Size limit p.104
- Stop exi p.105
- Stop exi p.106
- Setup relay for mfc only p.106
- Rly broadcast p.106
- Relay domain p.106
- Stop exi p.107
- Relay report p.107
- Stop exi p.108
- Setup misc p.108
- Netware p.108
- Net frame p.108
- Appletalk p.108
- Ethernet p.109
- Dlc llc p.109
- Stop exi p.109
- Net bios ip p.109
- Time zone p.110
- Stop exi p.110
- User setting list for mfc only p.111
- Stop exi p.111
- Setup scan to e mail for mfc only p.111
- Color file type for scan to e mail p.111
- Tcp ip configuration p.112
- Overview p.112
- Assigning tcp ip information p.112
- Using the machine control panel to allocate an ip address models with lcd panels only p.113
- Changing the ip address using the bradmin professional utility p.113
- Using bradmin professional utility and the ipx spx protocol to set the ip address p.114
- Using bradmin professional utility and the tcp ip protocol to set the ip address p.115
- Using apipa to configure the ip address p.116
- Using dhcp to configure the ip address p.116
- Using arp to configure the print fax server ip address p.117
- Unix linux systems p.118
- Typically unix systems require the colon character between each digit of the ethernet address p.118
- To configure the print fax server and to verify the connection enter the following command ping ipaddress where ipaddress is the ip address of the print fax server for example ping 192 89 07 p.118
- Tcp ip configuration 11 7 p.118
- Arp s 192 89 07 00 80 77 31 01 07 p.118
- Using rarp to configure the ip address p.119
- Using bootp to configure the ip address p.120
- Other sources of information p.121
- Overview p.122
- Internet fax mfc only p.122
- Group dial p.123
- Getting connected p.123
- Front panel key functions p.123
- Dial pad p.123
- Stop exit p.123
- Speed dia p.123
- One touc p.123
- Sending an internet fax p.124
- Manually entering text p.124
- Repeating letters if you need to enter a character assigned to the same key as the previous character press to move the cursor to the right p.125
- Press ø for é à è ê î ç ë ö 0 for us and canada users ä ë ö ü à ç è e 0 for other users p.125
- Press for space p.125
- Nc9100h_fm6 p.125
- Making corrections if you entered a letter incorrectly and want to change it press to move the cursor under the incorrect character then press p.125
- If you want to enter a blank space press twice p.125
- If you specify more than 16 characters the lcd panel will scroll the name to the left character by character you can enter up to 60 characters p.125
- Clear bac p.125
- By pressing the appropriate number key the correct number of times you can access the character you want p.125
- As you enter the internet fax address it will appear character by character on the lcd panel p.125
- 4 internet fax mfc only p.125
- The letter above the cursor will be deleted re enter the correct character p.125
- Special characters and symbols p.125
- Stop exi p.126
- Receiving e mail or internet fax p.126
- Receiving an internet fax to a pc p.127
- Forwarding received e mail and fax messages p.127
- Relay broadcasting p.128
- Relay broadcast from a mfc p.128
- Tx verification mail p.130
- Relay broadcast from a pc p.130
- Setup mail tx p.131
- Setup mail rx p.131
- Important information on internet fax p.132
- Error mail p.132
- Overview p.133
- Installation problems p.133
- Troubleshooting p.133
- Resetting the print fax sever back to factory settings test switch p.136
- Intermittent problems p.136
- Unix troubleshooting p.137
- Tcp ip troubleshooting p.137
- Windows nt 4 lan server tcp ip troubleshooting p.139
- Windows n p.139
- Windows 95 98 me peer to peer print lpr troubleshooting p.139
- Window p.139
- Lan server tcp ip troubleshooting p.139
- 98 me peer to peer print lpr troubleshooting p.139
- Windows 95 98 me 2000 xp and windows nt 4 peer to peer print netbios troubleshooting p.140
- Window p.140
- Peer to peer print netbios troubleshooting p.140
- 98 me peer to peer hp jetadmin compatible method troubleshooting p.140
- 98 me 2000 xp and windows n p.140
- Windows 95 98 me peer to peer hp jetadmin compatible method troubleshooting p.140
- Windows 95 98 me 2000 xp ipp troubleshooting p.141
- Window p.141
- Brother internet print tcp ip troubleshooting p.141
- 98 me 2000 xp ipp troubleshooting p.141
- Novell netware troubleshooting p.142
- Appletalk troubleshooting p.143
- Web browser troubleshooting tcp ip p.144
- Dlc llc troubleshooting p.144
- Internet fax troubleshooting p.145
- Web bradmin p.147
- General information p.147
- Bradmin professional utility recommended p.147
- Appendix a p.147
- Appendix p.147
- Http recommended p.148
- Webjetadmin p.148
- Where xxxxxx is the last six digits of the ethernet address for example brn_310107_p1 p.149
- Using services p.149
- General p.149
- Appendix b p.149
- A service is a resource that can be accessed by computers that wish to print to the brother print fax server the brother print fax server provides the following predefined services do a show service command in the brother print fax server remote console to see a list of available services enter help at the command prompt for a list of supported commands p.149
- A 3 appendix p.149
- Reloading the print fax server firmware p.150
- General p.150
- Appendix c p.150
- Reloading firmware using bradmin professional utility p.151
- Reloading using the ftp protocol from a command prompt p.152
- Reloading using the ftp protocol from a web browser p.153
- Updating other mfc s through the network p.154
- Appendix d p.154
- A 11 appendix p.157
- Specifications p.157
- Machin p.157
- Appendix e p.157
- Smtp pop3 email server required p.158
- Please check the user guide for your brother mfc to verify is these features are available p.158
- Nc9100h_fm6 p.158
- Appendix a 12 p.158
- Nc9100h_fm6 p.159
- A 13 appendix p.159
- Setup internet mfc p.160
- Header p.160
- Sender subjec p.160
- Gateway p.160
- Rly broadcast p.160
- Function table and default factory settings p.160
- Relay report p.160
- Dns server p.160
- Relay domai p.160
- Del error mail p.160
- Pop3 server p.160
- Auto polling p.160
- Poll frequenc p.160
- Appendix a 14 p.160
- Notification p.160
- Wins server p.160
- Nc9100h_fm6 p.160
- Wins config p.160
- Subnet mask p.160
- Mailbox pwd p.160
- Smtp server p.160
- Mailbox nam p.160
- Size limit p.160
- Mail address p.160
- Setup tcp ip 1 boot metho p.160
- Level two level three options options factory setting 6 lan mfc 4 lan dcp p.160
- Setup relay mfc p.160
- Level one p.160
- Setup mail tx mfc p.160
- Ip address p.160
- Setup mail rx mfc p.160
- Host name p.160
- Net bios ip p.161
- Nc9100h_fm6 p.161
- Ethernet p.161
- Dlc llc p.161
- Appletalk p.161
- A 15 appendix p.161
- 1 ip address and subnet mask setting will be changed by apipa setting 2 net frame setting is available when netware is on p.161
- Time zone p.161
- Setup misc mfc 2 dcp p.161
- Scan to e mail mfc p.161
- Netware p.161
- Net frame 2 p.161
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