Brother QL-500 [11/19] Led lamp

STEP

Getting startedMaintenance and

Troubleshooting

Introduction

The LED lamp on the QL-500/560 indicates the current operating condition.

Lamp Condition

Not lit

Power is OFF.

Lit

Power is ON.

(Normally lit while power is on, the LED flashes during cleaning or if an

error has occurred.)

Flashing fast

Indicates one of the following errors.

• Cutter error

• Label sensor error

(DK Roll not installed correctly, end of DK Roll, or label jam)

• DK Roll compartment cover is open during operation

• Incorrect DK Roll installed

• No DK Roll installed

Flashing slow

Cooling

(Waiting for temperature of print head to lower)

Turns off after flashing

fast ten times

System error

Turn the QL-500/560 off and then on again.

If this error re-occurs, contact the retail outlet where the QL-500/560 was

purchased or your local authorized service centre.

Press the ON/OFF button to turn the QL-500/

560 off. Hold the DK Roll compartment cover at

the sides near the front of the QL-500/560 and

firmly lift up to open the cover.

Place the spool into the spool guides in the DK

Roll compartment.

• Make sure that the spool arms are inserted firmly in

the spool guides on the left and right.

• Insert the spool with the DK Roll located on the right

hand side of the QL-500/560.

LED Lamp

2 Installing the DK Roll