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Warranty

Warranty terms

The warranty is void if:

To expedite the provision of warranty services, the customer must provide a completed warranty

certificate, sales voucher, receipt, or other document confirming the fact and date of purchase of

the device.

Tion Smart microclimate JSC sets the warranty period of this product at 2 years. This period is ef-

fective provided that the device mounting and operating guidelines have been followed. Warranty

services are provided in accordance with the applicable legislation in the region of purchase.

If the date of transfer of the device to the Customer cannot be ascertained, the warranty

period starts from the manufacture date of the device.

3 The warranty does not cover scheduled maintenance involving filter replacement, nor any

cases of device misuse in violation of the requirements of this User Manual.

There is any indication of non-authorized installation, repair, dismantling, device alteration

or repair at non-authorized service centers.

The device manufacture/purchase date cannot be determined due to absent, removed or

damaged ID information.

The device was damaged by events or third-party actions outside the Vendor’s (Manufactur-

er’s) control, including: natural disasters, the actions of utility providers (including power spikes

above acceptable fluctuations), and others.

The device bears mechanical damage (chipping, cracks, etc.) due to the application of

excessive force, corrosive chemicals or elevated temperatures that have caused device

failure.

The failure is caused by improper connection to the power supply.

The warranty is void if the failure and/or damage was caused by the presence of foreign

objects inside the device casing.

The device was improperly stored and/or transported in accordance with this Manual.

Warranty maintenance covers work and services at service centers or at the location of the

Customer’s device (at the discretion of the service center). If the Customer does not agree

to the performance of warranty maintenance at the location of the device, said work shall

be performed at a service center.