Dreame Wet and Dry Vacuum H12S (HHR30B) Руководство по эксплуатации онлайн [11/89] 882716
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Dreame Wet and Dry Vacuum H12S (HHR30B) Руководство по эксплуатации онлайн [11/89] 882716

Dreame Wet and Dry Vacuum H12S (HHR30B) Руководство по эксплуатации онлайн [11/89] 882716
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Troubleshooting
Error Possible Cause Solution
The appliance does
not work
The appliance is out of battery or
its battery level is low
Fully charge its battery before
use
The appliance is in the upright
position
Recline the appliance
backwards
Blockage activated overheat
protection mode
Clear the blockage and wait
until the temperature returns
normal
The Used Water Tank is full Empty the Used Water Tank
The parts are not properly installed
Ensure all parts are properly in
place
The appliance
charges slowly
The temperature of the battery is
too low or too high
Wait until the battery's
temperature returns normal
The suction power
of the appliance is
weak
The 󶀄lter is clogged Cleaning the 󶀄lter
The suction inlet or tube is blocked
by a foreign object
Clean the tube and the suction
inlet
The motor is making
a strange noise
There is too much used water in
the Used Water Tank
Empty the Used Water Tank
The suction inlet is blocked
Clear any blockage in the
suction inlet
The dust
concentration
indicator is solid red
The dirt sensor needs cleaning
The dirt sensor is in the
tube. Follow tube cleaning
instructions
The cleaning solution
concentration is too high
Dilute the cleaning solution
with water at the recommended
ratio
A third-party cleaning solution
causeda large amount offoam
Use only the o󶀆cially-approved
cleaning solution
The display screen
does not light up
while charging
The charging base cable is not
plugged into the electrical outlet
Make sure the charging base
cable is plugged in
The appliance is not placed onto
the charging base properly
Make sure the appliance is
placed onto the charging base
properly
If an error occurs, the appliancewill stop working. Please refer to the following table for
troubleshooting. If the problem persists, please contact customer service.
Troubleshooting
No water is coming
out oftheappliance
The Clean Water Tank is not
properly installed in place, or the
water in the Clean Water Tank is
insu󶀆cient
Re-install or 󶀄ll the Clean Water
Tank
It takes 30 second to dampen the
brush roller
Turn on the appliance and
check again in 30 seconds
The vent leaks water
A collision or a sharp pull causes
water to enter the motor
Movethe appliancegently back
and forthwhile itis turned on
The󶀄lteris not completely dry
after being cleaned
Dry the 󶀄lter completely before
use
Self-cleaning fails
The brush roller may be jammed
by largedebris
Open the brush roller cover
to check and clean the brush
roller
The appliance is not placed onto
the charging base properly
Make sure the appliance is
being charged before self-
cleaning
Self-cleaning cannot be enabled if
the battery level is lower than 20%
The self-cleaning function can
only be enabled when the
appliance is being charged and
the battery level is more than
20%
TheUsed Water Tankis not
installed in place, or theUsed
Water Tankis full
Re-install or empty theUsed
Water Tank
The Clean Water Tank is not
installed in place, or the water in
the Clean Water Tank is insu󶀆cient
Re-install or 󶀄ll the Clean Water
Tank
Poor drying
performance or
strange noise while
drying
The air outlet and air inlet of the
charging base may be blocked
Check and clear the blockage
of air outlet and air inlet
For additional services, please contact us via aftersales@dreame.tech
Website: https://global.dreametech.com

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