HP Deskjet Ink Advantage 4615 (CZ283C) Руководство по эксплуатации онлайн [113/228] 41077

• If the printer shares the same phone line with other types of phone equipment,

such as an answering machine, a computer dial-up modem, or a multi-port

switch box, the fax signal level might be reduced. The signal level can also be

reduced if you use a splitter or connect extra cables to extend the length of your

phone. A reduced fax signal can cause problems during fax reception.

To find out if other equipment is causing a problem, disconnect everything

except the printer from the phone line, and then try to receive a fax. If you can

receive faxes successfully without the other equipment, one or more pieces of

the other equipment is causing problems; try adding them back one at a time

and receiving a fax each time, until you identify which equipment is causing the

problem.

• If you have a special ring pattern for your fax phone number (using a distinctive

ring service through your telephone company), make sure that the Distinctive

Ring feature on the printer is set to match. For more information, see

Change

the answer ring pattern for distinctive ring.

The printer cannot send faxes, but can receive faxes

Solution:

• The printer might be dialing too fast or too soon. You might need to insert some

pauses in the number sequence. For example, if you need to access an outside

line before dialing the phone number, insert a pause following the access

number. If your number is 95555555, and 9 accesses an outside line, you might

insert pauses as follows: 9-555-5555. To enter a pause in the fax number you

are typing, press the * button repeatedly, until a dash (-) appears on the

display.

You can also send the fax using monitor dialing. This enables you to listen to

the phone line as you dial. You can set the pace of your dialing and respond to

prompts as you dial. For more information, see

Send a fax using monitor

dialing.

• The number you entered when sending the fax is not in the proper format or the

receiving fax machine is having problems. To check this, try calling the fax

number from a telephone and listen for fax tones. If you cannot hear fax tones,

the receiving fax machine might not be turned on or connected, or a voice mail

service could be interfering with the recipient's phone line. You can also ask the

recipient to check the receiving fax machine for any problems.

Solve fax problems 109