Yealink SIP-T42G — troubleshooting Common Issues with IP Phones and Audio Modes [160/174]
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User Guide for the SIP-T42G IP Phone
146
Why can’t I get a dial tone?
Check for any loose connections and that the phone has been installed properly.
For the installation instructions, refer to Phone Installation on page 13.
Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to
check whether the dial tone is present for one of the audio modes.
If the dial tone exists on another audio mode, connect a different handset or
headset to isolate the problem.
Why doesn’t the phone ring?
Check the ringer volume on the phone. To adjust the ringer volume setting, press the
Volume key when the phone is on-hook and idle. For more information, refer to Volume
on page 28.
Why can’t I receive calls?
Check the SIP registration with your system administrator.
Check that DND (Do Not Disturb) mode is deactivated on your phone. Refer to Do
Not Disturb (DND) on page 81.
Check that call forward is disabled on the phone. Refer to Call Forward on page 85.
Check whether the caller number is stored in the blacklist directory. Refer to Blacklist
on page 41.
Why is my handset not working?
Check that the handset cord is fully connected to both the handset jack on the phone
and handset. Refer to Phone Installation on page 13.
Why is my headset not working?
Check that the headset cord is fully connected to the headset jack on the phone.
Refer to Phone Installation on page 13.
Check that the headset mode is activated. Refer to Headset Use on page 47.
Check that the headset volume is adjusted to an appropriate level. Refer to Volume
on page 28.
What is the difference between user name, register name and display name?
Both user name and register name are defined by the server. A user name is used to
identify the account, while a register name matched with a password is used for
authentication if the server requires. Display name is the caller ID that will be displayed
on the callee’s LCD screen. Server configuration may override the local configuration.
Содержание
- Your opinions and comments to docsfeedback yealink com p.3
- We are striving to improve our documentation quality and we appreciate your feedback email p.3
- Summary of changes p.5
- In this guide p.5
- Changes for release 80 guide version 80 0 p.5
- About this guide p.5
- Changes for release 80 guide version 80 0 p.6
- Changes for release 80 guide version 80 p.6
- Changes for release 73 guide version 73 6 p.6
- Changes for release 72 guide version 72 p.7
- Changes for release 71 guide version 71 20 p.7
- Changes for release 71 guide version 71 0 p.8
- Overview 1 p.9
- Getting started 11 p.9
- Customizing your phone 21 p.9
- About this guide v p.9
- Table of contents ix p.9
- Table of contents p.9
- Basic call features 71 p.10
- Troubleshooting 45 p.11
- Regulatory notices 53 p.11
- Index 59 p.11
- Appendix a time zones 57 p.11
- Advanced phone features 03 p.11
- Overview p.15
- Hardware component instructions p.15
- Icon instructions p.17
- Led instructions p.18
- Web user interface p.21
- User interfaces p.21
- Phone user interface p.21
- Documentations p.24
- Packaging contents p.25
- Getting started p.25
- Optional accessories p.26
- Phone installation p.27
- Wall mount method optional p.28
- Desk mount method p.28
- Connect the handset and optional headset p.28
- Attach the stand or the optional wall mount bracket p.28
- Power over ethernet p.29
- Ac power optional p.29
- Phone initialization p.30
- Phone status p.31
- Basic network settings p.32
- Registration p.33
- Idle screen p.34
- Backlight p.35
- General settings p.35
- Customizing your phone p.35
- Language p.36
- Time date p.37
- Administrator password p.38
- Phone lock p.39
- Key as send p.39
- Volume p.42
- Ring tones p.42
- Audio settings p.42
- Directory p.44
- Contact management p.44
- Local directory p.45
- Editing groups p.46
- Adding groups p.46
- Deleting groups p.47
- Adding contacts manually p.48
- Adding contacts from call history p.48
- Adding contacts p.48
- Editing contacts p.49
- Adding contacts from remote phone book p.49
- Placing calls to contacts p.51
- Deleting contacts p.51
- Searching for contacts p.52
- Search source list in dialing p.52
- Importing exporting contact lists p.53
- Blacklist p.55
- Remote phone book p.56
- Call history management p.59
- System customizations p.60
- Logo customization p.60
- Headset mode activation deactivation p.61
- Headset use p.61
- Headset prior p.62
- Line keys p.63
- Dual headset p.63
- Dss keys p.63
- Label key label displayed on the lcd screen p.66
- Zero touch p.66
- Group pickup p.66
- You can use this key feature to accept incoming calls place active calls on hold or p.66
- Group listening p.66
- Xml group p.66
- Forward p.66
- Xml browser p.66
- For the features not listed above refer to basic call features on page 71 and advanced p.66
- Voice mail p.66
- Directory p.66
- User guide for the sip t42g ip phone p.66
- Directed pickup p.66
- Transfer p.66
- Dependencies type line p.66
- The page icon status is configurable via web user interface only p.66
- Conference p.66
- Speed dial p.66
- Click confirm to accept the change p.66
- Resume a held call it performs in the same way as a hard line key p.66
- Account id the account this feature will be applied to p.66
- Prefix p.66
- Phone lock p.66
- Phone features on page 103 for more information contact your system administrator p.66
- Local group p.66
- Line key features are explained in the following subchapters in detail p.66
- Ending calls p.85
- Anonymous call p.85
- Do not disturb dnd p.85
- Conference p.85
- Call waiting p.85
- Call transfer p.85
- Call pickup p.85
- This chapter provides basic operating instructions for the sip t42g ip phone topics p.85
- Call park p.85
- The sip t42g ip phone is designed to be easily used like a regular phone on a public p.85
- Call mute p.85
- System administrator p.85
- Call hold resume p.85
- Switched telephone network pstn you can place calls answer calls transfer a call to p.85
- Someone else or conduct a conference call p.85
- Call forward p.85
- Redialing numbers p.85
- Call completion p.85
- Recent call in dialing p.85
- Basic call features p.85
- Recall p.85
- Auto redial p.85
- Placing calls p.85
- Auto answer p.85
- Include p.85
- Answering calls p.85
- If you require additional information or assistance with your new phone contact your p.85
- Anonymous call rejection p.85
- Static forwarding p.99
- Dynamic forwarding p.105
- Directed call pickup p.111
- Group call pickup p.113
- Configuring private hold soft key or private hold key p.139
- Configuring call pull feature p.140
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Discover solutions for common IP phone issues like dial tone problems, ringing issues, and headset malfunctions. Get tips on settings and configurations for optimal performance.