Yealink SIP-T29G — user Guide for IP Phone ACD System Login and Status Management [158/206]
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User Guide for the SIP-T29G IP Phone
148
Password: the password used to log into the queue.
2. Press the Login soft key to log in.
Note
After configuring an ACD key, you can press the ACD key to log into the ACD system.
After logging in, you are ready to receive calls from the ACD system. You can press the
ACD key to show your current ACD user status. You can press the Available/Unavailable
soft key to change your ACD user status. ACD user status synchronizes on both IP phone
and ACD system.
When you set the ACD user status to be available, the ACD key LED illuminates solid
green, and then the server begins distributing calls to your phone. When you set the
ACD user status to be unavailable, the ACD key LED flashes green, and then the server
temporarily stops distributing calls to your phone. To log out of the ACD system, press the
Logout soft key.
Note
It is recommended you configure no more than one ACD key per phone. At any time, at
most one ACD key can be in progress on your phone.
Contact your system administrator for the User ID and Password to access the ACD
system.
Содержание
- Your opinions and comments to docsfeedback yealink com p.3
- We are striving to improve our documentation quality and we appreciate your feedback email p.3
- About this guide p.5
- In this guide p.5
- Changes for release 80 guide version 80 0 p.5
- Summary of changes p.5
- Changes for release 80 guide version 80 0 p.6
- Table of contents vii p.7
- Table of contents p.7
- Overview 1 p.7
- Getting started 13 p.7
- Customizing your phone 25 p.7
- About this guide v p.7
- Basic call features 93 p.8
- Troubleshooting 79 p.9
- Regulatory notices 89 p.9
- Index 95 p.9
- Appendix a time zones 93 p.9
- Advanced phone features 29 p.9
- Overview p.11
- Hardware component instructions p.11
- Icon instructions p.13
- Led instructions p.16
- Web user interface p.19
- Phone user interface p.19
- User interfaces p.19
- Documentations p.21
- Packaging contents p.23
- Getting started p.23
- Optional accessories p.24
- Phone installation p.26
- Ac power optional p.27
- Power over ethernet p.28
- Phone initialization p.28
- Phone status p.29
- Basic network settings p.30
- Registration p.32
- Idle screen p.33
- Wallpaper p.35
- General settings p.35
- Customizing your phone p.35
- Backlight p.36
- Contrast p.37
- Language p.38
- Time date p.39
- Administrator password p.41
- Key as send p.42
- Phone lock p.43
- Volume p.46
- Ring tones p.46
- Audio settings p.46
- Directory p.49
- Contact management p.49
- Local directory p.51
- Adding groups p.51
- Editing groups p.52
- Deleting groups p.53
- Adding contacts manually p.54
- Adding contacts p.54
- Adding contacts from call history p.55
- Editing contacts p.56
- Adding contacts from remote phone book p.56
- Deleting contacts p.57
- Uploading contact photos p.58
- Placing calls to contacts p.60
- Searching for contacts p.61
- Search source list in dialing p.61
- Importing exporting contact lists p.63
- Blacklist p.64
- Remote phone book p.66
- Call history management p.68
- System customizations p.70
- Headset use p.70
- Headset mode activation deactivation p.70
- Headset prior p.71
- Dual headset p.72
- Bluetooth headset p.72
- Dss keys p.77
- Line keys p.77
- Information p.102
- Call hold resume p.103
- Recall p.103
- Auto redial p.103
- Placing calls p.103
- Auto answer p.103
- Include p.103
- Answering calls p.103
- Anonymous call rejection p.103
- If you require additional information or assistance with your new phone contact your p.103
- Anonymous call p.103
- Ending calls p.103
- Do not disturb dnd p.103
- Conference p.103
- You can place a call in one of three ways using your sip t29g ip phone p.103
- Call waiting p.103
- Using the handset p.103
- Call transfer p.103
- This chapter provides basic operating instructions for the sip t29g ip phone topics p.103
- Call pickup p.103
- The sip t29g ip phone is designed to be easily used like a regular phone on a public p.103
- Call park p.103
- System administrator p.103
- Call mute p.103
- Switched telephone network pstn you can place calls answer calls transfer a call to p.103
- Someone else or conduct a conference call p.103
- Call forward p.103
- Redialing numbers p.103
- Call completion p.103
- Recent call in dialing p.103
- Basic call features p.103
- Static forwarding p.118
- Dynamic forwarding p.126
- Directed call pickup p.133
- Group call pickup p.135
- Configuring private hold soft key or private hold key p.165
- Configuring call pull feature p.166
- The phone will be reset to factory settings sucessfully after startup p.197
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Learn how to log into the ACD system using your IP phone, manage your user status, and receive calls efficiently. Follow the steps for optimal configuration.