Yealink SIP-T27P — troubleshooting Common Issues with IP Phones [154/166]

Yealink SIP-T27P Инструкция по эксплуатации онлайн [154/166] 166939
User Guide for the SIP-T27P IP Phone
144
Why cant I get a dial tone?
Check for any loose connections and that the phone has been installed properly.
For the installation instructions, refer to Phone Installation on page 14.
Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to
check whether the dial tone is present for one of the audio modes.
If the dial tone exists on another audio mode, connect a different handset or
headset to isolate the problem.
Why doesnt the phone ring?
Check the ringer volume on the phone. To adjust the ringer volume setting, press the
Volume key when the phone is on-hook and idle. For more information, refer to Volume
on page 32.
Why cant I receive calls?
Check the SIP registration with your system administrator.
Check that DND (Do Not Disturb) mode is deactivated on your phone. Refer to Do
Not Disturb (DND) on page 90.
Check that call forward is disabled on the phone. Refer to Call Forward on page 94.
Check whether the caller number is stored in the blacklist directory. Refer to Blacklist
on page 47.
Why is my handset not working?
Check that the handset cord is fully connected to both the handset jack on the phone
and handset. Refer to Phone Installation on page 14.
Why is my headset not working?
Check that the headset cord is fully connected to the headset jack on the phone.
Refer to Phone Installation on page 14.
Check that the headset mode is activated. Refer to Headset Use on page 54.
Check that the headset volume is adjusted to an appropriate level. Refer to Volume
on page 32.
What is the difference between user name, register name and display name?
Both user name and register name are defined by the server. A user name is used to
identify the account while a register name matched with a password is used for
authentication if the server requires. Display name is the caller ID that will be displayed
on the callees LCD screen. Server configuration may override the local configuration.

Содержание

Discover solutions to common problems with IP phones, including dial tone issues, ringing problems, and headset malfunctions. Get your phone working smoothly again.

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