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User Guide for the SIP-T23P/G IP Phone

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We are striving to improve our documentation quality and we appreciate your feedback email 3
Your opinions and comments to docsfeedback yealink com 3
About this guide 5
Changes for release 80 guide version 80 5 5
In this guide 5
Summary of changes 5
Changes for release 80 guide version 80 0 6
About this guide v 7
Customizing your phone 35 7
Getting started 21 7
Overview 11 7
Table of contents 7
Table of contents vii 7
Basic call features 87 8
Advanced phone features 21 9
Regulatory notices 75 9
Troubleshooting 65 9
Appendix a time zones 77 10
Index 79 10
Hardware component instructions 11
Overview 11
Icon instructions 13
Led instructions 14
Phone user interface 16
User interfaces 16
Web user interface 17
Documentations 19
Getting started 21
Packaging contents 21
Optional accessories 22
Phone installation 23
Ac power 25
Power over ethernet 25
Phone initialization 26
Phone status 26
Basic network settings 28
Entering data and editing fields 30
Idle screen 30
Registration 30
Backlight 35
Customizing your phone 35
General settings 35
Contrast 36
Language 36
Time date 37
Administrator password 39
Key as send 40
Phone lock 40
Audio settings 43
Volume 43
Ring tones 44
Contact management 46
Directory 46
Adding groups 47
Local directory 47
Editing groups 48
Deleting groups 49
Adding contacts 50
Adding contacts manually 50
Adding contacts from call history 51
Adding contacts from remote phone book 51
Deleting contacts 52
Editing contacts 52
Placing calls to contacts 53
Searching for contacts 54
Search source list in dialing 55
Importing exporting contact lists 56
Blacklist 57
Configuring an access url 59
Remote phone book 59
Accessing the remote phone book 60
Placing calls to contacts 60
Searching for contacts 60
Call history management 61
Incoming outgoing call lookup 61
Logo customization 63
System customizations 63
Headset mode activation deactivation 64
Headset use 64
Headset prior 65
Dss keys 66
Dual headset 66
Line keys 66
Programable keys 74
Account management 75
Account registration 75
Dial plan 77
Multiple line keys per account 77
Replace rule 78
Dial now 80
Area code 81
Block out 82
Emergency number 83
Live dialpad 84
Hotline 85
Anonymous call 87
Anonymous call rejection 87
Answering calls 87
Auto answer 87
Auto redial 87
Basic call features 87
Call completion 87
Call forward 87
Call hold resume 87
Call mute 87
Call park 87
Call pickup 87
Call transfer 87
Call waiting 87
Conference 87
Do not disturb dnd 87
Ending calls 87
If you require additional information or assistance with your new phone contact your 87
Include 87
Placing calls 87
Recall 87
Recent call in dialing 87
Redialing numbers 87
Someone else or conduct a conference call 87
Switched telephone network pstn you can place calls answer calls transfer a call to 87
System administrator 87
The sip t23p g ip phone is designed to be easily used like a regular phone on a public 87
This chapter provides basic operating instructions for the sip t23p g ip phone topics 87
Placing calls 88
Answering calls 90
Ending calls 91
Recent call in dialing 91
Redialing numbers 91
Auto answer 93
Auto redial 93
Call completion 95
Call mute 96
Recall 96
Call hold resume 97
Do not disturb dnd 98
Call forward 102
Static forwarding 102
Call transfer 109
Dynamic forwarding 109
Call waiting 111
Conference 111
Local conference 111
Network conference 113
Call park 114
Call pickup 115
Directed call pickup 115
Group call pickup 117
Anonymous call 119
Anonymous call rejection 120
Advanced phone features 121
Busy lamp field blf 121
Blf list 123
Call recording 125
Hot desking 127
Intercom 128
Outgoing intercom calls 128
Incoming intercom calls 129
Multicast paging 131
Sending rtp stream 131
Using intercom 131
Receiving rtp stream 134
Using multicast paging 135
Automatic call distribution acd 137
Music on hold 137
Shared call appearance sca 139
Configuring sca feature on the ip phone 140
Configuring private hold soft key or private hold key 144
Configuring call pull feature 145
Using sca feature on the ip phone 146
Answering calls 147
Placing calls 147
Placing a call on hold 149
Retrieving a held call 149
Barging in an active call 150
Bridged line appearance bla 152
Call pull 152
Configuring bla feature on the ip phone 153
Placing calls 156
Using bla feature on the ip phone 156
Answering calls 157
Placing a call on hold 157
Messages 158
Retrieving a held call 158
Short message service sms 158
Voice mail 161
Message waiting indicator mwi 162
Display issues 165
General issues 165
Troubleshooting 165
Password issues 166
Audio issues 167
Call issues 167
Headset handset issues 167
Log issues 169
Reboot upgrade reset issues 172
Limitations of liability 175
Regulatory notices 175
Safety instructions 175
Service agreements 175
Appendix a time zones 177

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