Ocam m2+ white Инструкция по эксплуатации онлайн [15/16] 185311

8. Q&A

Q&A

Q1: Why I cannot view the OCam video from remote?

A1:a. You need to confirm if your OCam camera setup process is completed. ( see “3. Camera connecting

and setting”)

b. Check your Wi-Fi router ID without special symbol.

c. Check your Wi-Fi router password without special symbol.

d. Check your Wi-Fi signal in stable status.

Q2: How to know my camera is connected with the Wi-Fi network successfully?

A2: Check if the LED indicator light is steady blue. Then turn off Wi-Fi on you device, then turn on 3G/4G to

check APP OCam+ status (will show ONLINE if connection successful)

Q3: I forget my OCam camera password.

A3: Please reset the camera and follow the setup process to setup camera again.

Q4: Why my APP live view is unstable?

A4: If many people use the same network or download large files at the same time, it will impact the video

quality. We suggest video flow rate over 50 Kbps

Q5: Why I insert the memory card on OCam but I can’t record or save the video.

A5: Please format the memory card before using, if it doesn’t work, the memory card might broken. We

suggest change a new memory card.

Q6：Why the time in APP is incorrect?

A6：APP need connect with Internet to get correct time.