Goclever ORION 101 [14/34] Troubleshooting

Troubleshooting

1. The first time to turn on the device takes too long time.

 After updating the system of the device, it will take 2-3 minutes to install the

application software. Then, the speed of turning on the device will be faster than

before.

2. Sometimes, the temperature of the device is a little high.

 It is the common situation that the temperature of the device is a little high when use

several applications at the same time or the backlight is maximum or it is charging.

3. The device cannot connect to the Wi-Fi network.

 Make sure the wireless router works well.

 The distance between the device and the wireless router should be within 50m and

there is no wall or other barriers between them.

 Please make sure the user and the password are correct.

4. Cannot surf the Internet.

 Please make sure the distance between the device and the wireless hot spot is within

50m.

 Please re-connect the Wi-Fi.

5. The system cannot run in some situation.

 When installing some third party applications, the system may not run. It is suggested

to long click the Power button for 6 seconds to turn off the device.

6. Cannot set the E-mail or register the application system

 Please make sure the connection of the Internet works well.

 Please make sure the way to set the e-mail is correct.

7. Cannot read the data of the memory card

 Please make sure the memory card inserted into the device correctly.

 Please make sure that your memory card capacity is between 1 and 16GB