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FHIABA KS5990FR3 [21/26] Troubleshooting guide

12.1

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Troubleshooting Guide

Did you leave the doors open for a long period of time?

Do the doors close perfectly?

If the doors do not close perfectly, contact your installer.

In case of frost or ice build up in the Crisper-Fresco com-

partment, due to frequent and prolonged opening of the

doors, deactivate the Crisper-Fresco function via the but-

ton on the control panel. Wait until the frost or ice melt,

then remove the drawer and dry the sides and bottom of

the compartment.

Clean the appliance completely according to the instruc-

tions.

Hermetically cover all the food. Do not conserve food for

prolonged periods of time.

The appliance is designed to ensure a fully hermetic clo-

sure. When the door is closed, a vacuum condition can

occur: in this case it is necessary to wait a few seconds until

the pressure balances before opening the door.

Check to see if the appliance was accidently placed into

Sabbath Mode

Ice or frost build up inside the refrigerator

or freezer

Unpleasant odors inside the refrigerator

The doors are difcult to open

Appliance is cooling but lights and display

are not working

If you notice malfunctions in your appliance, use this guide

before calling for service: this guide can help you person-

ally resolve the problem or could provide important infor-

mation to be conveyed to the service technician to ensure

rapid and effective repair.

A malfunction is usually indicated by a message on the

display.

Problems that cannot be solved by the user are signaled

through a malfunction code.

Is the appliance connected to the electrical power supply?

Is electrical power available at the electricity socket?

Is the Unit button activated?

Is the unit in ‘Demo’ Mode?

Does the display show a malfunction code?

Is the temperature adjusted correctly?

Were the doors or drawers open for a long period of time?

Were large quantities of food recently inserted?

Is the unit in ‘Demo’ Mode?

Bear in mind that during very hot weather and with very

high temperatures in the room it is normal that the com-

pressor remains on for prolonged periods of time.

Were the doors or drawers open for a long period of time?

Were large quantities of food recently inserted?

Check that the doors are closed and that the food or con-

tainers do not obstruct the perfect closure of the door.

Is one or more compartments in Shopping Mode?

It is normal to hear noises from the ventilators or compres-

sors during operation or during the defrost phase.

Noise could be more marked depending on the position of

the appliance and the surrounding environment.

If the climate is very humid, the formation of condensation

is normal.Opening the door or drawers for prolonged peri-

ods of time can contribute to the formation of condensa-

tion.

In any case, make sure that the doors are always perfectly

closed.

Malfunction message

The refrigerator or the freezer does not work

The refrigerator or the freezer

is warmer than usual

The appliance remains in function

for a long time period

If you hear unusual noises

Condensation inside and outside

of the refrigerator

On average, the Ice Maker produces approximately 10

cubes of ice every two and half hours.

When the Ice Maker is started for the rst time, it is recom-

mended to empty the rst full tray of ice cubes.

If the refrigerator was switched off for more than one month or

if the cartridge was not changed for more than six months, it

could be necessary to replace the lter cartridge.

Contact a plumber or a water treatment expert to make sure

that the problem is not due to the water supply.

If the ice is not used frequently, it is possible that blocks of

ice may form. It is recommended to remove the block of ice

cubes and then let the Ice Maker ll the ice tray again.

Make sure that the Ice Maker is on (Icemaker button on).

To switch on the Ice Maker press the button.

Make sure that the appliance is connected to the water sup-

ply.

The Ice Maker does not produce

sufcient amounts of ice

The ice has an unusual avour or colour

If the unit you purchased was used as a showroom model it

may be in a special energy-saving mode called Demo Mode

where the appliance appears to be operating (lights work

and false temperatures are displayed) but no cooling actu-

ally takes place. If you suspect your appliance is in Demo

Mode please contact your point of purchase for assistance

with disabling this feature.

The ice cubes freeze into one block

The Ice Maker does not work

FHIABA KS5990FR3 [21/26] Troubleshooting guide

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