![Blackberry Pearl 8120 [285/295] Delete a diagnostic report](/img/pdf.png)
Blackberry Pearl 8120 [285/295] Delete a diagnostic report
![Blackberry Pearl 8120 [285/295] Delete a diagnostic report](/views2/2007427/page285/bg11d.png)
5. Click Run.
View a diagnostic report
1. In the device options, click Mobile Network.
2. Press the Menu key.
3. Click Diagnostics Test.
4. Highlight a report.
5. Press the Menu key.
6. Click View Report.
Submit a diagnostic report
1. In the device options, click Mobile Network.
2. Press the Menu key.
3. Click Diagnostics Test.
4. Highlight a report.
5. Press the Menu key.
6. Click Email Report or PIN Report.
Delete a diagnostic report
1. In the device options, click Mobile Network.
2. Press the Menu key.
3. Click Diagnostics Test.
4. Highlight a report.
5. Press the Menu key.
6. Click Delete or Delete All.
Set a default recipient for diagnostic reports
If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient.
If you want to specify a recipient each time that you submit a report, do not set the default recipient.
1. In the device options, click Mobile Network.
2. Press the Menu key.
3. Click Diagnostics Test.
4. Press the Menu key.
5. Click Options.
6. Type the contact information.
7. Press the Menu key.
283
Содержание
- Contents 3
- About typing input methods 13
- Blackberry basics 13
- Switch typing input methods 13
- Type text using suretype technology 13
- About links 14
- Assign an application to a convenience key 14
- Set owner information 14
- Switch applications 14
- Turn on standby mode 14
- Blackberry basics shortcuts 15
- Blackberry basics troubleshooting 15
- Create a link for a pin 15
- I cannot type a password 15
- No application opens when i press a convenience key 15
- Some features are not available on my device 15
- Blackberry basics shortcuts 17
- Camera and video camera shortcuts 17
- Phone shortcuts 17
- Shortcuts 17
- Media shortcuts 18
- Message shortcuts 18
- Search shortcuts 19
- Typing shortcuts 19
- Attachment shortcuts 20
- Browser shortcuts 20
- Map shortcuts 20
- Calendar shortcuts 21
- Answer a second call 23
- Find your phone number 23
- Make a call 23
- Mute a call 23
- Phone basics 23
- Place a call on hold 23
- Turn on the speakerphone 23
- About using a headset 24
- Dial an extension 24
- Dial using numbers or letters 24
- Make a call when the device is locked 24
- Switch applications during a call 24
- About emergency calls 25
- Adjust the volume 25
- Change the default volume for calls 25
- Emergency calls 25
- Improve sound quality during a call 25
- Make an emergency call 25
- Volume 25
- Change the voice mail access number 26
- Check your voice mail 26
- Improve sound quality for all calls 26
- Set up speed dial for a contact 26
- Speed dial 26
- Voice mail 26
- Change the contact assigned to a speed dial key 27
- Conference calls 27
- Create a phone number link for a conference call 27
- Make a conference call 27
- Speak privately with a contact during a conference call 27
- Add a caller id picture for a contact 28
- Caller id 28
- Change the caller id picture for a contact 28
- Disconnect a contact from a conference call 28
- Leave a conference call 28
- About call logs 29
- Add notes to a call log 29
- Call logs 29
- Delete the caller id picture for a contact 29
- View call logs in a message list 29
- Call waiting 30
- Change call log notes 30
- Delete call log notes 30
- Prerequisites call waiting 30
- Send a call log 30
- About call forwarding 31
- Call forwarding 31
- Forward calls 31
- Prerequisites call forwarding 31
- Turn on call waiting 31
- Add a call forwarding phone number 32
- Change a call forwarding phone number 32
- Delete a call forwarding phone number 32
- About call blocking 33
- Block calls 33
- Call blocking 33
- Change the call blocking password 33
- Prerequisites call blocking 33
- About fixed dialing 34
- Add a contact to your fixed dialing list 34
- Fixed dialing 34
- Prerequisites fixed dialing 34
- Turn on fixed dialing 34
- About smart dialing 35
- Change a contact in your fixed dialing list 35
- Delete a contact from your fixed dialing list 35
- Set the default country code and area code 35
- Smart dialing 35
- About tty support 36
- Prerequisites tty support 36
- Set options for dialing extensions 36
- Tty support 36
- Turn on tty support 36
- About multiple phone numbers 37
- Multiple phone numbers 37
- Phone options 37
- Sort phone numbers or contacts on the phone screen 37
- Switch the active phone number 37
- Turn on dialing from the lock screen 37
- Hide or display your phone number when you make calls 38
- Stop ending calls when you insert your device in the holster 38
- Turn off the prompt that appears before you delete items 38
- Answer calls automatically when you remove your device from the holster 39
- I cannot make or receive calls 39
- Phone shortcuts 39
- Phone troubleshooting 39
- Reset a call timer 39
- I cannot check my voice mail 40
- I cannot make calls using a voice command 40
- My device does not recognize names or numbers in voice commands 40
- My phone number appears as unknown in the phone 40
- I cannot join a call 41
- Change the voice dialing language 43
- Check the battery power level using a voice command 43
- Check the wireless coverage level using a voice command 43
- Check your phone number using a voice command 43
- Dial an extension using a voice command 43
- Make a call using a voice command 43
- Voice dialing 43
- Set playback options for voice dialing 44
- Set the matching sensitivity level for voice commands 44
- Turn off choice lists for voice commands 44
- Turn off voice prompts 44
- I cannot make calls using a voice command 45
- Improve voice recognition of numbers 45
- My device does not recognize names or numbers in voice commands 45
- Voice dialing troubleshooting 45
- Camera and video camera 47
- Record a video 47
- Take a picture 47
- View the number of remaining pictures 47
- Zoom in to or out from a subject 47
- Camera and video camera options 48
- Change options for pictures or videos to compensate for different lighting conditions 48
- Change the location for storing pictures or videos 48
- Change the video size and format 48
- Set picture size 48
- View the amount of memory available for recording videos 48
- Apply a color effect to pictures 49
- Camera and video camera shortcuts 49
- Camera and video camera troubleshooting 49
- I cannot save pictures or videos 49
- Set picture quality 49
- Some pictures that i take are blurry 50
- The flash dims or turns off 50
- About transferring media files 51
- Save a song or video from a web page 51
- Transfer a file between your device and your computer in mass storage mode 51
- Transfer a file between your device and your computer using the roxio media manager 51
- Transferring and downloading media files 51
- Download a home screen background 52
- Download a ring tone 52
- Receive a media file using bluetooth technology 52
- Send a media file 52
- Fast forward or rewind a media file 53
- Pause a media file 53
- Play a media file 53
- Play a song or video on a web page 53
- Play the next or previous song in a category 53
- Playing media files and recording voice notes 53
- Repeat a media file 53
- Shuffle songs 53
- Adjust the volume 54
- Amplify the volume 54
- Record a voice note 54
- Search for a media file 54
- Switch applications during a song 54
- About playlists 55
- About using a headset 55
- Create a standard playlist 55
- Improve sound quality for media files 55
- Keep backlighting on when you play a video 55
- Managing media files 55
- Playlists 55
- Add a song to a standard playlist 56
- Change an automatic playlist 56
- Create an automatic playlist 56
- Change the order of songs in a standard playlist 57
- Delete a playlist 57
- Delete a song from a standard playlist 57
- Rename a playlist 57
- Change the amount of memory available for media files 58
- Move a media file 58
- Rename a media file 58
- View properties for a media file 58
- Delete a media file 59
- Use a picture as the home screen background 59
- View a picture 59
- View pictures as a slide show 59
- Viewing pictures 59
- Change the number of seconds between slides in a slide show 60
- Pan a picture 60
- Rotate a picture 60
- View pictures in a list 60
- Zoom in to or out from a picture 60
- Add a picture folder 61
- Managing pictures 61
- Rename a picture or picture folder 61
- Save a picture 61
- Sort pictures 61
- About media card encryption 62
- About media cards 62
- Delete a picture or picture folder 62
- Encrypt the files on a media card 62
- Media card options 62
- Move a picture 62
- Format a media card 63
- Turn off the mass storage mode prompt 63
- Turn on mass storage mode manually 63
- View the amount of available memory on a media card 63
- I cannot open media files 64
- I cannot play a song or video on a web page 64
- Media shortcuts 64
- Media troubleshooting 64
- Turn off mass storage mode support 64
- Turn off media card support 64
- My device does not recognize my media card 65
- My device is not using the correct ring tone or home screen background 65
- Blind carbon copy a contact 67
- Check spelling 67
- Composing messages 67
- Message basics 67
- Messages 67
- Save a draft of a message 67
- Set the importance level for a message 67
- Add a signature 68
- Create a link for a pin 68
- Delete the disclaimer from an email message 68
- Send an email message 68
- Sending messages 68
- Reply to a message 69
- Send a pin message 69
- Send an mms message 69
- Send an sms text message 69
- Forward a message 70
- Managing messages 70
- Open a message 70
- Resend a message 70
- Save a message 70
- Stop a message from sending 70
- Delete a message 71
- Delete multiple messages 71
- Mark a message as opened or unopened 71
- Search for text in a message in an attachment or on a web page 71
- View an address instead of a display name 71
- View messages in a specific folder 71
- Add change or delete an email message folder 72
- Delete the original text from a reply message 72
- Email message basics 72
- Email messages 72
- File an email message 72
- Send an email message 72
- Forward messages from a specific email message folder to your device 73
- Stop storing messages sent from your computer on your device 73
- Stop storing messages sent from your device on your computer 73
- About email message filters 74
- Create an email message filter 74
- Create an email message filter based on a contact or subject 74
- Email message filters 74
- Options for email message filters 74
- Change an email message filter 75
- Turn on an email message filter 75
- Check spelling automatically before sending email messages 76
- Delete an email message filter 76
- Email message options 76
- Prioritize email message filters 76
- Set an out of office reply 76
- Request delivery or read confirmation for email messages 77
- Stop loading pictures in html email messages 77
- View email messages in plain text format 77
- Change the email address that you use to send messages or meeting invitations 78
- Hide filed email messages 78
- Receive only the first section of long email messages 78
- Stop forwarding email messages to your device 78
- About pin messages 79
- Find your pin 79
- Pin messages 79
- Send a pin message 79
- Set a high importance level for received pin messages 79
- About sms text messages 80
- Add a contact to an sms text message 80
- Find your sms phone number 80
- Send an sms text message 80
- Sms text message basics 80
- Sms text messages 80
- Delete the history from an sms text message 81
- Options for sms text messages 81
- Request delivery notification for all sms text messages 81
- Store sms text messages on your sim card 81
- Turn off autotext for sms text messages 81
- View more of the history in sms text messages 81
- About cell broadcasting 82
- Cell broadcasting 82
- Prerequisites cell broadcasting 82
- Set a wireless network type for sending sms text messages 82
- Set how long your service center attempts to send sms text messages 82
- Turn on cell broadcasting 82
- About mms messages 83
- Mms message basics 83
- Mms messages 83
- Rename a cell broadcast channel 83
- Stop receiving messages from a cell broadcast channel 83
- Create a slide show in an mms message 84
- Find your mms phone number 84
- Prerequisites mms messaging 84
- Send an mms message 84
- Add a contact to your address book from an mms message 85
- Add an appointment to your calendar from an mms message 85
- Attach a media file to an mms message 85
- Attach an appointment to an mms message 85
- Mms message attachments 85
- Mms message options 86
- Request delivery notification or read notification for all mms messages 86
- Request delivery or read notification for an mms message 86
- Save a media file from an mms message 86
- View the size of an mms message before sending it 86
- Block mms messages 87
- Message list options 87
- Set how long your device stores messages 87
- Stop receiving mms messages when roaming 87
- Turn off the prompt that appears before you delete items 87
- Turn off the prompt that appears when you mark messages as opened 87
- About multiple message lists 88
- Change how a message list displays messages 88
- Use color to differentiate work messages from other messages 88
- Hide sent messages 89
- Hide the new or unopened message indicator 89
- Use one message list or multiple message lists 89
- Add a contact to your allowed sender list 90
- Allow messages from contacts in your address book or allowed sender list 90
- Block incoming messages 90
- View call logs in a message list 90
- Message shortcuts 91
- Reset a blocked message counter 91
- I am not receiving messages 92
- I cannot send messages 92
- Message troubleshooting 92
- A message or attachment does not appear or is truncated 93
- I am not receiving sms text messages 93
- I cannot file email messages 93
- I cannot send sms text messages 93
- I received notification of a new message but no new messages appear in my message list 93
- Some messages no longer appear on my device 93
- Email message filters are not working correctly 94
- Html email messages do not appear correctly 94
- I cannot attach a file to an mms message 94
- I cannot turn on cell broadcasting 94
- I cannot use a shortcut to view one type of message in a message list 94
- Some email message folders appear dimmed 94
- Clear a field 97
- Cut copy and paste text 97
- Highlight a line of text 97
- Highlight text character by character 97
- Type a symbol 97
- Type an accent or special character 97
- Typing 97
- Typing basics 97
- Cancel a text selection 98
- Set the cursor speed 98
- Set the trackball sensitivity 98
- Turn off trackball sounds 98
- Turn on key tones 98
- About typing input methods 99
- Switch typing input methods 99
- Type text using multi tap 99
- Type text using suretype technology 99
- Typing input methods 99
- About typing input languages 100
- Change the input options for suretype technology 100
- Change the typing input language 100
- Check spelling 100
- Spelling checker 100
- Switch typing input methods when typing 100
- Add a word to the custom dictionary 101
- Change a word in the custom dictionary 101
- Change options for checking spelling 101
- Check spelling automatically before sending email messages 101
- About the custom dictionary 102
- Add a custom dictionary item 102
- Change a custom dictionary item 102
- Custom dictionary 102
- Delete a word from the custom dictionary 102
- Delete custom dictionary items 102
- About autotext 103
- Autotext 103
- Create an autotext entry 103
- Stop adding items to the custom dictionary automatically 103
- Stop displaying contacts in the list that appears when you type 103
- Change an autotext entry 104
- Delete an autotext entry 104
- Turn off autotext for sms text messages 104
- Typing shortcuts 104
- Undo an autotext change 104
- I cannot check spelling 105
- I cannot type a password 105
- Suretype technology does not recognize a word 105
- Typing troubleshooting 105
- Messages attachments and web pages 107
- Search 107
- Search criteria 107
- Search for messages 107
- Manage message search results 108
- Search for messages by contact or subject 108
- Search for text in a message in an attachment or on a web page 108
- Change a saved search 109
- Delete a saved search 109
- Organizer data 109
- Search for organizer data 109
- View a list of saved searches 109
- Manage address lookup results 110
- Search for contacts in your organization s address book 110
- Search shortcuts 110
- About attachments 111
- Attachment basics 111
- Attachments 111
- Download an attachment 111
- Open an attachment 111
- Open a link in an attachment 112
- Search for text in a message in an attachment or on a web page 112
- Set font options for an attachment 112
- Stop downloading an attachment 112
- View properties for an attachment 112
- Document attachments 113
- Move to a specific cell 113
- Open a password protected pdf file attachment 113
- Spreadsheet attachments 113
- View the table of contents in a document 113
- View tracked changes in a document 113
- Change the size of a column 114
- Media attachments 114
- Set display options for a spreadsheet 114
- Switch worksheets 114
- View a list of pages in a multi page tif file attachment 114
- View a list of worksheets 114
- View the content of a cell 114
- Presentation attachments 115
- Rotate a slide 115
- Save a slide 115
- Switch pages in a multi page tif file attachment 115
- Switch presentation views 115
- Switch slides 115
- Zoom in to or out from a slide 115
- About vcard contact attachments 116
- Add a contact to your address book from a vcard contact attachment 116
- Attachment shortcuts 116
- Open a vcard contact attachment 116
- Vcard contact attachments 116
- A message or attachment does not appear or is truncated 117
- A question mark appears on a slide 117
- A skipped content bar appears in a document 117
- Attachment troubleshooting 117
- About synchronization 119
- Delete email messages over the wireless network 119
- Reconcile email messages over the wireless network 119
- Synchronization 119
- About synchronization conflicts 120
- Manage email reconciliation conflicts 120
- Prerequisites wireless data synchronization 120
- Synchronize organizer data over the wireless network 120
- About backing up and restoring device data 121
- Delete all device data 121
- Empty the deleted items folder on your computer from your device 121
- Manage data synchronization conflicts 121
- Prerequisites wireless data restoration 121
- Email messages are not being deleted over the wireless network 122
- Email messages are not reconciling over the wireless network 122
- I am not receiving email messages from personal folders on my computer 122
- Organizer data is not synchronizing over the wireless network 122
- Synchronization troubleshooting 122
- Custom address book field data is not appearing on my computer 123
- Some characters in calendar entries do not appear correctly after synchronization 123
- About browser views 125
- Browser 125
- Browser basics 125
- Browsing web pages 125
- Search the internet 125
- Switch browser views 125
- Visit a web page 125
- Zoom in to a web page 125
- Move back or forward a web page 126
- Move through a web page line by line 126
- Refresh a web page 126
- Save a web page to a message list 126
- Search for text in a message in an attachment or on a web page 126
- Stop loading a web page 126
- View a list of web pages you visited recently 126
- Close the browser 127
- Copy an address for a web page link or picture 127
- Return to the home page 127
- Send a web page address 127
- View the address for a link or picture 127
- View the address for a web page 127
- Viewing copying and forwarding addresses 127
- Play a song or video on a web page 128
- Save a song or video from a web page 128
- Send a link or picture from a web page 128
- View a full picture on a web page 128
- Viewing pictures and playing media files 128
- Zoom in to or out from a picture 128
- About bookmarks for web pages 129
- Add a bookmark for a web page 129
- Browser bookmarks 129
- Change a bookmark for a web page 129
- Send a bookmark for a web page 129
- Add a bookmark folder for web pages 130
- Delete a bookmark folder for web pages 130
- Delete a bookmark for a web page 130
- File a bookmark for a web page 130
- Rename a bookmark folder for web pages 130
- About web feeds 131
- Listen to web feed content 131
- Subscribe to a web feed 131
- View web feed content 131
- Web feeds 131
- Change a web feed 132
- Delete a web feed 132
- File a web feed 132
- Mark a web feed title as opened or unopened 132
- Browser options 133
- Change javascript options 133
- Change options for pictures and animation on web pages 133
- Change the default browser view 133
- Change the home page or start page 133
- Change display options for web pages 134
- Change font options for web pages 134
- Set the character encoding for all web pages 134
- About browser configurations 135
- Clear a browser cache 135
- Clear the browser history 135
- Receive a prompt before closing the browser or running a script 135
- About tls 136
- About wtls 136
- Browser security 136
- Manage browser security 136
- Set the default browser configuration 136
- Tls options 136
- Wtls options 137
- About browser push 138
- Add a trusted content server 138
- Browser push 138
- Turn off browser push 138
- Browser push options 139
- Browser shortcuts 139
- Browser troubleshooting 140
- I cannot play a song or video on a web page 140
- I cannot set up automatic synchronization for bookmarks 140
- No browser is available on my device 140
- Add an application 141
- Applications 141
- Delete a third party application 141
- Receive a device password prompt before you add an application 141
- View properties for an application 141
- View the size of an application database 141
- About upgrading the blackberry device software 142
- Prerequisites upgrading the blackberry device software over the wireless network 142
- Return to the previous version of the blackberry device software 142
- Upgrade the blackberry device software 142
- Application troubleshooting 143
- Delete the previous version of the blackberry device software 143
- I cannot add applications 143
- My device does not have enough available memory to upgrade the blackberry device software 143
- Get directions 145
- Map basics 145
- Send a route or a map 145
- View a location on a map 145
- View directions as a route on a map 145
- Navigation 146
- Track your movement 146
- View a list of points of interest near a location 146
- View points of interest on a map 146
- Zoom in to a direction on a route 146
- Zoom in to or out from a map 146
- Add a bookmark folder for locations or routes 147
- Add a bookmark for a location or route 147
- Change a bookmark for a location or route 147
- Delete a bookmark for a location or route 147
- Maps bookmarks 147
- Pan a map 147
- Clear the map cache 148
- File a bookmark for a location or route 148
- Map options 148
- Set the gps receiver that you use to track your movement 148
- View status information at the top of a map 148
- Add gps location information to pictures 149
- Hide the tracking information at the bottom of a map 149
- Keep backlighting on when you track your movement 149
- View north at the top of a map 149
- Diagonal lines appear on a map 150
- Map shortcuts 150
- Maps troubleshooting 150
- View gps location information for a picture on a map 150
- About gps technology 151
- Get your gps location 151
- Gps technology 151
- Gps technology troubleshooting 151
- I cannot use gps technology 151
- Prevent others from tracking your location 151
- About pauses and waits 153
- Add a contact 153
- Add a contact from a message call log or web page 153
- Contact basics 153
- Contacts 153
- Name a custom address book field 153
- Add a pause or a wait to a phone number 154
- Change a contact 154
- Delete a contact 154
- Manage address lookup results 154
- Search for contacts in your organization s address book 154
- View a contact 154
- About custom ring tones 155
- Add a caller id picture for a contact 155
- Assign a ring tone to a contact 155
- Customizing contacts 155
- About categories 156
- Categories 156
- Change the caller id picture for a contact 156
- Delete the caller id picture for a contact 156
- Categorize a contact task or memo 157
- Create a category for contacts tasks or memos 157
- Delete a category 157
- Delete a contact task or memo from a category 157
- Sort contacts tasks or memos by category 157
- About mailing lists 158
- Change a mailing list 158
- Create a mailing list 158
- Mailing lists 158
- About multiple address books 159
- Change the default address book 159
- Delete a mailing list 159
- Multiple address books 159
- Switch address books 159
- View a mailing list 159
- About the sim card phone book 160
- Add a contact to your sim card 160
- Copy a contact from your address book to your sim card 160
- Copy contacts from your sim card to your address book 160
- Sim card phone book 160
- Change a sim card contact 161
- Change the display options for contacts 161
- Contact list options 161
- Delete a sim card contact 161
- Sort contacts or tasks 161
- Caller id pictures are not appearing on my device 162
- Contact troubleshooting 162
- Custom address book field data is not appearing on my computer 162
- Turn off the prompt that appears before you delete items 162
- View the number of contacts stored on your device 162
- About calendar views 163
- Calendar 163
- Calendar basics 163
- Move around a calendar 163
- Schedule an appointment 163
- Schedule an appointment quickly in day view 163
- Switch calendar views 163
- Check spelling 164
- Recurrence fields 164
- Schedule a meeting 164
- Delete an appointment or a meeting 165
- Meetings 165
- Open an appointment or a meeting 165
- Recurrence fields 165
- Schedule a meeting 165
- Switch days in day view 165
- Change the list of participants for a meeting 166
- Check availability of meeting participants 166
- Respond to a meeting invitation 166
- View your calendar when responding to a meeting 166
- Calendar options 167
- Change the default calendar view 167
- Change the default reminder time for calendar entries 167
- Change the start and end time for days 167
- Contact a meeting participant 167
- Send an email message to all meeting participants 167
- Change the email address that you use to send messages or meeting invitations 168
- Change the first day of the week 168
- Change the snooze time for reminders 168
- View tasks in a calendar 168
- Change how long your device stores calendar entries 169
- Hide free time in agenda view 169
- Turn off the prompt that appears before you delete items 169
- View more of the subject line for appointments in agenda view 169
- About multiple calendars 170
- Change the calendar that reminds you of appointments 170
- Multiple calendars 170
- Switch calendars 170
- Use color to differentiate calendars 170
- View the number of calendar entries stored in a calendar 170
- Calendar shortcuts 171
- Calendar troubleshooting 171
- Change the default calendar 171
- I cannot schedule appointments that span multiple days 171
- I cannot set some fields when scheduling appointments 171
- Some characters in calendar entries do not appear correctly after synchronization 171
- Change a task 173
- Change the status of a task 173
- Create a task 173
- Recurrence fields 173
- Task basics 173
- About categories 174
- Categories 174
- Check spelling 174
- Delete a task 174
- Hide completed tasks 174
- Send a task or memo 174
- Categorize a contact task or memo 175
- Create a category for contacts tasks or memos 175
- Delete a category 175
- Delete a contact task or memo from a category 175
- Sort contacts tasks or memos by category 175
- Change the snooze time for reminders 176
- Sort contacts or tasks 176
- Task list options 176
- Turn off the prompt that appears before you delete items 176
- View tasks in the calendar 176
- View the number of tasks or memos stored on your device 177
- Change a memo 179
- Check spelling 179
- Create a memo 179
- Memo basics 179
- Send a task or memo 179
- About categories 180
- Categories 180
- Categorize a contact task or memo 180
- Create a category for contacts tasks or memos 180
- Delete a memo 180
- Delete a category 181
- Delete a contact task or memo from a category 181
- Memo list options 181
- Sort contacts tasks or memos by category 181
- Turn off the prompt that appears before you delete items 181
- View the number of tasks or memos stored on your device 181
- About the alarm 183
- Silence the alarm 183
- Turn on the alarm 183
- Calculator 185
- Convert a measurement 185
- Use the calculator 185
- About bluetooth technology 187
- Bluetooth technology 187
- Bluetooth technology basics 187
- Connect to a bluetooth enabled device 187
- Pair with a bluetooth enabled device 187
- Turn on bluetooth technology 187
- Forward a media file 188
- Receive a media file using bluetooth technology 188
- Share contacts with a paired bluetooth enabled car kit 188
- Switch to a paired bluetooth enabled device during a call 188
- Bluetooth technology options 189
- Delete a paired bluetooth enabled device 189
- Prevent your device from sharing contacts with bluetooth enabled devices 189
- Rename a paired bluetooth enabled device 189
- Restrict outgoing calls 189
- Change the pairing name for your blackberry device 190
- Make your blackberry device discoverable 190
- Turn off bluetooth connection notification 190
- Turn off the prompt that appears when connecting or pairing 190
- Bluetooth profiles 191
- Turn off a bluetooth profile 191
- Bluetooth technology troubleshooting 192
- Encrypt data that you send or receive using bluetooth technology 192
- I cannot pair with a bluetooth enabled device 192
- I cannot type a passkey on a bluetooth enabled device 192
- My list of paired bluetooth enabled devices does not appear 192
- Turn off automatic reconnection to bluetooth enabled devices 192
- I cannot share contacts with a paired bluetooth enabled device 193
- Date and time 195
- Date and time troubleshooting 195
- Get the date and time from the wireless network automatically 195
- Set the date and time 195
- The time on my device is incorrect 195
- About notification profiles 197
- Change your ring tone 197
- Create a notification profile 197
- Notification basics 197
- Notification profiles 197
- Switch notification profiles 197
- Change a notification profile 198
- Delete a notification profile 198
- Prevent notification during calls 198
- Download a ring tone 199
- Led notification 199
- Silence your device 199
- Turn off bluetooth connection notification 199
- About custom notification 200
- Custom notification 200
- Set custom notification for calls or messages from a specific contact 200
- Turn on wireless coverage notification 200
- Change a notification profile exception 201
- Change the list of contacts for a notification profile exception 201
- Change the order of notification profile exceptions 201
- Delete a notification profile exception 201
- About custom ring tones 202
- Assign a ring tone to a contact 202
- I am not receiving notification for incoming calls or messages 202
- I cannot change some fields in a calls from notification profile exception 202
- My device is vibrating more times than expected 202
- Notification profile troubleshooting 202
- Add a contact 203
- Blackberry messenger 203
- Contacts 203
- Respond to an invitation 203
- Turn on invitation passwords 203
- Add a group 204
- Delete a contact 204
- Rename a contact 204
- Turn off invitation forwarding options 204
- View a contact s information 204
- Conversations 205
- Delete a group 205
- Move a contact to a different group 205
- Open a conversation 205
- Rename a group 205
- Start a conversation 205
- Add an emoticon 206
- Ping a contact 206
- Prevent conversations from appearing in the main message list 206
- Send a file to a contact 206
- Start a conference 206
- Turn off ping vibration 206
- Availability 207
- Change your availability status 207
- Change your display name 207
- Clear a conversation history 207
- Copy a conversation history 207
- End a conversation 207
- Receive notification when a contact becomes available 208
- About backlighting 209
- Backlighting 209
- Display and keyboard 209
- Display options 209
- Set how long backlighting remains on 209
- Set the brightness of the backlighting 209
- Stop backlighting from dimming automatically 209
- Use a picture as the home screen background 209
- About organizing applications 210
- Add an application folder 210
- Download a home screen background 210
- Move an application icon 210
- Set the display font 210
- Delete an application folder 211
- Hide an application icon 211
- Keyboard options 211
- Set the cursor speed 211
- Turn off trackball sounds 211
- Turn on key tones 211
- About themes 212
- Assign an application to a convenience key 212
- Delete a theme 212
- Set the trackball sensitivity 212
- Switch themes 212
- Themes 212
- Turn on standby mode 212
- Display troubleshooting 213
- Download a theme 213
- My device screen turns off 213
- My display changed 213
- About typing input languages 215
- Add a display language 215
- Change the display language 215
- Change the typing input language 215
- Delete a display language 215
- Language 215
- Change the input options for suretype technology 216
- Change the voice dialing language 216
- Switch typing input methods 216
- Turn off the shortcut for switching typing input languages 216
- Change the display options for contacts 217
- Language troubleshooting 217
- Some characters do not appear correctly on my device 217
- Find information about wireless coverage indicators 219
- Network connection indicators 219
- Turn off a wireless connection 219
- Wireless network coverage 219
- About the preferred wireless network list 220
- Add a wireless network to the preferred wireless network list 220
- Check the wireless coverage level using a voice command 220
- Turn on wireless coverage notification 220
- Change the order of preferred wireless networks 221
- Delete a wireless network from the preferred wireless network list 221
- About roaming 222
- Switch wireless networks manually 222
- Turn off data service 222
- Verify the status of network connections and services 222
- About connecting to a wi fi network 223
- About wi fi profiles 223
- Connect to a wi fi network 223
- Wi fi connection settings 223
- Wi fi profile security options 223
- Change the order of wi fi profiles 224
- Delete a wi fi profile 225
- Install a root certificate on your computer 225
- Prevent your device from connecting to a wi fi network 225
- Switch wi fi networks manually 225
- Advanced wi fi connection settings 226
- Change a wi fi profile 226
- Wi fi profile connection options 226
- Wi fi profile security options 226
- Wi fi profile ip and dns options 227
- About connecting to a wi fi network for uma 228
- Change your preferred network type 228
- I cannot connect to a wireless network 228
- Uma connection settings 228
- Wireless network coverage troubleshooting 228
- I cannot connect to a wi fi network 229
- I cannot synchronize a certificate 229
- Check the battery power level 231
- Check the battery power level using a voice command 231
- Extend battery life 231
- Power battery and memory 231
- Reset the device 231
- Set your device to turn on and turn off automatically 231
- Turn off your device 231
- Best practice optimizing your device performance 232
- View the amount of available memory on your device 232
- About the sim card phone book 233
- Add a contact to your sim card 233
- Copy a contact from your address book to your sim card 233
- Copy contacts from your sim card to your address book 233
- Sim card 233
- About sim card security 234
- Change a sim card contact 234
- Delete a sim card contact 234
- Store sms text messages on your sim card 234
- Change the display name for a phone number 235
- Change the sim card pin code 235
- Protect your sim card with a pin code 235
- About the device password 237
- Change the device password 237
- Lock the device 237
- Lock the keyboard 237
- Security 237
- Security basics 237
- Set a device password 237
- About the password keeper 238
- Add a password to the password keeper 238
- Generate a random password 238
- Password keeper 238
- Set a limit for device password attempts 238
- Set criteria for randomly generated passwords 238
- Change a password in the password keeper 239
- Delete a password from the password keeper 239
- Hide passwords in the password keeper 239
- Turn off the prompt that appears before you delete items 239
- View a password in the password keeper 239
- About content protection 240
- Change the password keeper password 240
- Copy a password 240
- Encryption 240
- Prevent password copying 240
- Set a limit for password attempts in the password keeper 240
- About encryption keys 241
- Generate an encryption key 241
- Protect your device data 241
- Set content protection strength 241
- About content compression 242
- About memory cleaning 242
- Change when your device deletes sensitive data from the device memory 242
- Memory cleaning 242
- Turn on memory cleaning 242
- Certificate basics 243
- Certificates 243
- Delete sensitive application data from the device memory 243
- Download a certificate from an ldap certificate server 243
- View the icon for the memory cleaning application on the home screen 243
- Certificate properties 244
- View properties for a certificate 244
- Delete a certificate 245
- Send a certificate 245
- View one type of certificate in the certificate list 245
- View the certificate chain for a certificate 245
- Certificate status 246
- Certificate status indicators 246
- Change the trust status of a certificate 246
- Check the revocation status of a certificate or certificate chain 246
- Revoke a certificate 246
- Certificate options 247
- Certificate revocation reasons 247
- Change the display name for a certificate 247
- Add an email address to a certificate 248
- Turn off the display name prompt that appears when you add a certificate to the key store 248
- Turn off the fetch status prompt that appears when you add a certificate to the key store 248
- Add a certificate server 249
- Certificate servers 249
- Certificate shortcuts 249
- Change connection information for a certificate server 249
- Connection options for ldap certificate servers 250
- Connection options for ocsp and crl servers 250
- Delete a certificate server 250
- Send connection information for a certificate server 250
- About the key store 251
- Add contacts to your address book automatically when you add items to the key store 251
- Change the key store password 251
- Change when your device deletes the key store password 251
- Key stores 251
- Change the refresh rate for certificate revocation lists 252
- Change the service that your device uses to download certificates 252
- Reject certificate revocation lists from unverified crl servers 252
- Turn off automatic backup of key store data 252
- About two factor authentication 253
- About using a smart card with your device 253
- Prerequisites two factor authentication 253
- Smart cards 253
- Turn on two factor authentication 253
- About smart password entry 254
- Import a certificate from a smart card 254
- Lock your device when you remove your smart card from your smart card reader 254
- Prerequisites smart password entry 254
- Check the status of your authentication certificate automatically 255
- Prerequisites authentication certificates 255
- Switch smart password filters 255
- Turn off smart password entry 255
- Use a certificate to authenticate your smart card 255
- About software tokens 256
- Change the pin for a software token on your device 256
- Software tokens 256
- Store the pass phrase for your smart card in the device memory 256
- Turn off notification for smart card connections 256
- About vpn profiles 257
- Change the software token for a vpn profile 257
- Change the user name and password for a vpn profile 257
- Log in to a vpn 257
- Prerequisites logging in to a vpn 257
- Vpn settings 257
- About pgp keys 258
- About security self tests 258
- I cannot download a certificate 258
- I cannot unlock my device using my smart card 258
- Security troubleshooting 258
- Verify security software 258
- I cannot connect to a wi fi network or log in to a vpn using a software token 259
- My device prompts me to make an emergency call when i type a password 259
- About direct internet connections for third party applications 261
- About permissions for third party applications 261
- Reset connection permissions for third party applications 261
- Set permissions for a third party application 261
- Set up a direct internet connection for a third party application 261
- Third party application control 261
- Connection permissions for third party applications 262
- Interaction permissions for third party applications 262
- Data permissions for third party applications 263
- About brickbreaker 265
- Brickbreaker 265
- Brickbreaker capsules 265
- Adjust the volume 266
- Brickbreaker scoring 266
- Play brickbreaker 266
- Set the paddle speed 266
- Check the high scores on the brickbreaker web site 267
- Submit a score to the brickbreaker high score web site 267
- About service books 269
- Accept a service book 269
- Delete a service book 269
- Service books 269
- Blackberry basics troubleshooting 271
- I cannot make or receive calls 271
- I cannot type a password 271
- No application opens when i press a convenience key 271
- Phone troubleshooting 271
- Some features are not available on my device 271
- Troubleshooting 271
- I cannot check my voice mail 272
- I cannot join a call 272
- I cannot make calls using a voice command 272
- My device does not recognize names or numbers in voice commands 272
- My phone number appears as unknown in the phone 272
- Voice dialing troubleshooting 272
- Camera and video camera troubleshooting 273
- I cannot open media files 273
- I cannot play a song or video on a web page 273
- I cannot save pictures or videos 273
- Media troubleshooting 273
- Some pictures that i take are blurry 273
- The flash dims or turns off 273
- I am not receiving messages 274
- I cannot send messages 274
- Message troubleshooting 274
- My device does not recognize my media card 274
- My device is not using the correct ring tone or home screen background 274
- A message or attachment does not appear or is truncated 275
- I cannot file email messages 275
- I received notification of a new message but no new messages appear in my message list 275
- Some messages no longer appear on my device 275
- Email message filters are not working correctly 276
- Html email messages do not appear correctly 276
- I am not receiving sms text messages 276
- I cannot send sms text messages 276
- I cannot use a shortcut to view one type of message in a message list 276
- Some email message folders appear dimmed 276
- A skipped content bar appears in a document 277
- Attachment troubleshooting 277
- I cannot attach a file to an mms message 277
- I cannot check spelling 277
- I cannot turn on cell broadcasting 277
- I cannot type a password 277
- Suretype technology does not recognize a word 277
- Typing troubleshooting 277
- A message or attachment does not appear or is truncated 278
- A question mark appears on a slide 278
- Email messages are not being deleted over the wireless network 278
- Email messages are not reconciling over the wireless network 278
- I am not receiving email messages from personal folders on my computer 278
- Organizer data is not synchronizing over the wireless network 278
- Synchronization troubleshooting 278
- Application troubleshooting 279
- Browser troubleshooting 279
- Custom address book field data is not appearing on my computer 279
- I cannot add applications 279
- I cannot play a song or video on a web page 279
- I cannot set up automatic synchronization for bookmarks 279
- No browser is available on my device 279
- Some characters in calendar entries do not appear correctly after synchronization 279
- Calendar troubleshooting 280
- Caller id pictures are not appearing on my device 280
- Contact troubleshooting 280
- Custom address book field data is not appearing on my computer 280
- Diagonal lines appear on a map 280
- I cannot schedule appointments that span multiple days 280
- I cannot set some fields when scheduling appointments 280
- Maps troubleshooting 280
- My device does not have enough available memory to upgrade the blackberry device software 280
- Bluetooth technology troubleshooting 281
- I cannot pair with a bluetooth enabled device 281
- I cannot share contacts with a paired bluetooth enabled device 281
- I cannot type a passkey on a bluetooth enabled device 281
- My list of paired bluetooth enabled devices does not appear 281
- Some characters in calendar entries do not appear correctly after synchronization 281
- Date and time troubleshooting 282
- Display troubleshooting 282
- I am not receiving notification for incoming calls or messages 282
- I cannot change some fields in a calls from notification profile exception 282
- My device is vibrating more times than expected 282
- My device screen turns off 282
- My display changed 282
- Notification profile troubleshooting 282
- The time on my device is incorrect 282
- I cannot connect to a wi fi network 283
- I cannot connect to a wireless network 283
- I cannot synchronize a certificate 283
- Language troubleshooting 283
- Some characters do not appear correctly on my device 283
- Wireless network coverage troubleshooting 283
- About diagnostic reports 284
- Diagnostic reports 284
- I cannot connect to a wi fi network or log in to a vpn using a software token 284
- I cannot download a certificate 284
- I cannot unlock my device using my smart card 284
- My device prompts me to make an emergency call when i type a password 284
- Run a diagnostic report 284
- Security troubleshooting 284
- Delete a diagnostic report 285
- Set a default recipient for diagnostic reports 285
- Submit a diagnostic report 285
- View a diagnostic report 285
- About wi fi diagnostic reports 286
- I cannot run or submit a diagnostic report 286
- Include advanced data in wi fi diagnostic reports 286
- Submit a wi fi diagnostic report 286
- View the version number of the blackberry device software on your device 286
- Wi fi diagnostic reports 286
- Set a default recipient for wi fi diagnostic reports 287
- Glossary 289
- Legal notice 293
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