![Blackberry Curve 8980 [257/443] Troubleshooting typing](/img/pdf.png)
Blackberry Curve 8980 [257/443] Troubleshooting typing
![Blackberry Curve 8980 [257/443] Troubleshooting typing](/views2/2007428/page257/bg101.png)
Troubleshooting: Typing
I cannot check spelling
You can only check the spelling of text that you type. You can check spelling in English, German, Spanish, French, Dutch, Italian, Portuguese,
Arabic, Danish, Greek, Norwegian, Russian, Swedish, Turkish, Afrikaans, Catalan, Czech, and Hungarian.
User Guide
Typing
255
Содержание
- Contents 3
- Feature availability 13
- Welcome to blackberry 13
- Complete the setup wizard 14
- Find more information 14
- Set up an email address 14
- Start using your device 14
- About the menu key and escape key 15
- Blackberry basics 15
- Make a call 15
- Move around the screen 15
- Navigation and typing 15
- Change your ring tone 16
- Send an email message 16
- Send an sms text message 16
- Add a contact 17
- Record a video 17
- Schedule an appointment 17
- Take a picture 17
- I cannot make or receive calls 18
- Pair with a bluetooth enabled device 18
- Troubleshooting basics 18
- Turn on the alarm 18
- Visit a web page 18
- I am not receiving messages 19
- I cannot set up an email address 19
- I cannot play a media file on a web page 20
- I cannot save media files 20
- I cannot send sms text messages 20
- The battery is not charging 20
- Blackberry basics shortcuts 21
- Phone shortcuts 21
- Shortcuts 21
- Message shortcuts 22
- File and attachment shortcuts 23
- Typing shortcuts 23
- Browser shortcuts 24
- Media shortcuts 24
- Calendar shortcuts 25
- I cannot use a shortcut 26
- Map shortcuts 26
- Search shortcuts 26
- Troubleshooting shortcuts 26
- Answer a call 27
- Answer a second call 27
- Find your phone number 27
- Make a call 27
- Phone basics 27
- Change your ring tone 28
- Mute a call 28
- Place a call on hold 28
- Turn on the speakerphone 28
- About using a headset 29
- Dial an extension 29
- Dial using numbers or letters 29
- Make a call when your device is locked 29
- Switch applications during a call 29
- About emergency calls 30
- About gps technology 30
- Emergency calls 30
- Make an emergency call 30
- Adjust the volume 31
- Change the default volume for calls 31
- Improve sound quality during a call 31
- Turn on gps technology 31
- Volume 31
- About your voice mail greeting and voice mail password 32
- Change the voice mail access number 32
- Check your voice mail 32
- Improve sound quality for all calls 32
- Voice mail 32
- About conference calls 33
- Change the contact assigned to a speed dial key 33
- Conference calls 33
- Set up speed dial for a contact 33
- Speed dial 33
- Create a phone number link for a conference call 34
- Disconnect a contact from a conference call 34
- Leave a conference call 34
- Make a conference call 34
- Speak privately with a contact during a conference call 34
- About call logs 35
- Add notes to a call log 35
- Call logs 35
- View call logs in the messages application 35
- Change call log notes 36
- Delete call log notes 36
- Delete call logs 36
- Send a call log 36
- About call forwarding 37
- Call forwarding 37
- Call waiting 37
- Forward calls 37
- Turn on call waiting 37
- Add a call forwarding phone number 38
- Change a call forwarding phone number 38
- Delete a call forwarding phone number 38
- About call blocking 39
- Block calls 39
- Call blocking 39
- Change the call blocking password 39
- About fixed dialing 40
- Add a contact to your fixed dialing list 40
- Fixed dialing 40
- Turn on fixed dialing 40
- About smart dialing 41
- Change a contact in your fixed dialing list 41
- Delete a contact from your fixed dialing list 41
- Smart dialing 41
- About multiple phone numbers 42
- Multiple phone numbers 42
- Set options for dialing extensions 42
- Set the default country code and area code 42
- Phone options 43
- Sort phone numbers or contacts on the phone screen 43
- Switch the active phone number 43
- Turn on dialing from the lock screen 43
- Answer calls automatically when you remove your device from the holster 44
- Hide or display your phone number when you make calls 44
- Stop ending calls when you insert your device in the holster 44
- Turn off the prompt that appears before you delete items 44
- About tty support 45
- Reset a call timer 45
- Turn on tty support 45
- I cannot make or receive calls 46
- Phone shortcuts 46
- Troubleshooting phone 46
- I cannot change the number of times that my device rings 47
- I cannot check my voice mail 47
- I cannot make calls using a voice command 47
- My phone number appears as unknown in the phone application 47
- Some features are not available on my device 47
- Available voice commands 49
- Perform an action using a voice command 49
- Voice commands 49
- Change the language for voice commands 50
- Change the options for voice prompts 50
- Turn off choice lists for voice commands 50
- I cannot make calls using a voice command 51
- Improve voice recognition 51
- My device does not recognize names or numbers in voice commands 51
- Troubleshooting voice dialing 51
- Attach a contact to a message 52
- Blind carbon copy a contact 52
- Check spelling 52
- Composing messages 52
- Message basics 52
- Messages 52
- Save a draft of a message 52
- Set the importance level for a message 52
- Add a signature to your work email messages 53
- Create a link for a pin 53
- Delete the disclaimer from an email message 53
- Send an email message 53
- Sending messages 53
- Send a pin message 54
- Send an mms message 54
- Send an sms text message 54
- Forward a message 55
- Reply to a message 55
- Resend a message 55
- Stop a message from sending 55
- Managing messages 56
- Mark a message as opened or unopened 56
- Open a message 56
- Save a message 56
- Search for text in a message in an attachment or on a web page 56
- View an address instead of a display name 56
- View messages in a specific folder 56
- Delete a message 57
- Delete multiple messages 57
- Email message basics 57
- Email messages 57
- Send an email message 57
- Attach a file to an email message 58
- Delete the original text from a reply message 58
- File an email message 58
- Forward messages from a specific email message folder to your device 58
- Resize a picture before you send it as an attachment 59
- Stop storing messages sent from your computer on your device 59
- Stop storing messages sent from your device on your computer 59
- About email message filters 60
- Create an email message filter 60
- Create an email message filter based on a contact or subject 60
- Email message filters 60
- Options for email message filters 60
- Change an email message filter 61
- Turn on an email message filter 61
- About synchronization of email message folders 62
- Delete an email message filter 62
- Email message folders 62
- Prioritize email message filters 62
- About flags 63
- Add a flag 63
- Add move rename or delete an email folder 63
- Change a flag 63
- Email message flags 63
- Check spelling automatically before sending email messages 64
- Email message options 64
- Remove a flag 64
- Set an out of office reply 64
- Turn on or turn off read receipts or delivery receipts 64
- Stop loading pictures in html email messages 65
- Turn off the prompt that appears before downloading external pictures in html email messages 65
- View email messages in plain text format 65
- Change the email address that you use to send messages or meeting invitations 66
- Hide filed email messages 66
- Receive only the first section of long email messages 66
- Stop forwarding email messages to your device 66
- About pin messages 67
- Find your pin 67
- Pin messages 67
- Send a pin message 67
- Set a high importance level for received pin messages 67
- About sms text messages 68
- Change your ring tone 68
- Send an sms text message 68
- Sms text message basics 68
- Sms text messages 68
- Change the appearance of sms text messages 69
- Delete the history from an sms text message 69
- Options for sms text messages 69
- Set whether pressing the enter key sends sms text messages 69
- Show names in the history of sms text messages 69
- Request delivery reports for all sms text messages 70
- Set how long your service center attempts to send sms text messages 70
- Store sms text messages on your sim card 70
- Turn off autotext for sms text messages 70
- About cell broadcasting 71
- Cell broadcasting 71
- Set a wireless network type for sending sms text messages 71
- Turn on cell broadcasting 71
- About mms messages 72
- Mms message basics 72
- Mms messages 72
- Rename a cell broadcast channel 72
- Send an mms message 72
- Stop receiving messages from a cell broadcast channel 72
- Create a slide show in an mms message 73
- Resize a picture before you send it as an attachment 73
- Add a contact to your contact list from an mms message 74
- Add an appointment to your calendar from an mms message 74
- Attach a contact or appointment to an mms message 74
- Attach a media file to an mms message 74
- Mms message attachments 74
- Save a media file from an mms message 74
- Block mms messages 75
- Mms message options 75
- Request delivery notification or read notification for all mms messages 75
- Request delivery or read notification for an mms message 75
- Stop receiving mms messages when roaming 75
- View the size of an mms message before sending it 75
- Message list options 76
- Set how long your device stores messages 76
- Turn off the prompt that appears before you delete items 76
- Turn off the prompt that appears when you mark messages as opened 76
- Use color to differentiate work messages from other messages 76
- About multiple message lists 77
- Change how a message list displays messages 77
- Open a new message automatically when you remove your device from your holster 77
- Hide messages from the main messages application 78
- Hide sent messages 78
- Hide the new or unopened message indicator 78
- View call logs in the messages application 78
- Add a contact to your allowed sender list 79
- Allow messages from contacts in your contact list or allowed sender list 79
- Block incoming messages 79
- About signing and encrypting messages 80
- Encrypt a message with a pass phrase 80
- Reset a blocked message counter 80
- S mime protected message basics 80
- S mime protected messages 80
- Sign or encrypt a message 80
- Add a certificate from a message 81
- Add a certificate from an attachment 81
- Attach a certificate to a message 81
- Download the certificate used to sign or encrypt a message 81
- Add connection information for a certificate server from a message 82
- Attachment indicators in s mime protected messages 82
- Digital signature indicators for s mime protected messages 82
- S mime protected message status 82
- View encryption information for a weakly encrypted message 82
- View the certificate used to sign or encrypt a message 82
- Change your signing or encryption certificate 83
- Check the status of a certificate or certificate chain 83
- Encryption status indicators 83
- S mime protected message options 83
- About message classifications 84
- Change options for downloading attachments in encrypted messages 84
- Change the default message classification 84
- Change the default signing and encryption option 84
- Change the encryption algorithms for s mime protected messages 85
- Change the size of s mime indicators in messages 85
- Request delivery notification for signed s mime protected messages 85
- Turn off the prompt that appears before an s mime protected message is truncated 85
- About ibm lotus notes native encrypted messages 86
- I cannot open an attachment in an encrypted message 86
- Ibm lotus notes native encrypted messages 86
- S mime protected message troubleshooting 86
- Some signing and encryption options are not available on my device 86
- Turn off the prompt that appears when you use an s mime certificate that is not recommended for use 86
- About signing and encrypting messages 87
- Encrypt a message using ibm lotus notes native encryption 87
- Pgp protected message basics 87
- Pgp protected messages 87
- Prerequisites ibm lotus notes native encryption 87
- Sign or encrypt a message 87
- Add a pgp key from a message 88
- Add a pgp key from an attachment 88
- Attach a pgp key to a message 88
- Download the pgp key used to sign or encrypt a message 88
- Encrypt a pgp protected message with a pass phrase 88
- Add connection information for a certificate server from a message 89
- Attachment indicators in pgp protected messages 89
- Digital signature indicators for pgp protected messages 89
- Encryption status indicators 89
- Pgp protected message status 89
- View the pgp key used to sign or encrypt a message 89
- Change options for downloading attachments in encrypted messages 90
- Change your signing and encryption key 90
- Pgp protected message options 90
- About message classifications 91
- Change the default message classification 91
- Change the default signing and encryption option 91
- Change the size of pgp indicators in messages 91
- Change the encryption algorithms for pgp protected messages 92
- Some signing and encryption options are not available on my device 92
- Troubleshooting pgp protected messages 92
- Turn off the prompt that appears before a pgp protected message is truncated 92
- Turn off the prompt that appears when you use a pgp key that is not recommended for use 92
- I cannot open an attachment in an encrypted message 93
- Message shortcuts 93
- I am not receiving messages 94
- I cannot send messages 94
- Troubleshooting messages 94
- I am not receiving sms text messages 95
- I cannot file email messages 95
- I cannot send sms text messages 95
- The number of new or unopened messages is different than i expected 95
- A message or attachment does not appear or is truncated 96
- Email message filters are not working correctly 96
- Html email messages do not appear correctly 96
- Some email message folders appear dimmed 96
- Some messages no longer appear on my device 96
- I cannot attach a file to an mms message 97
- I cannot turn on cell broadcasting 97
- I cannot use a shortcut to view one type of message in a message list 97
- Some features are not available on my device 97
- Attach a contact to a message 98
- Blind carbon copy a contact 98
- Check spelling 98
- Composing messages 98
- Message basics 98
- Messages 98
- Save a draft of a message 98
- Set the importance level for a message 98
- Add a signature to your work email messages 99
- Create a link for a pin 99
- Delete the disclaimer from an email message 99
- Send an email message 99
- Sending messages 99
- Send a pin message 100
- Send an mms message 100
- Send an sms text message 100
- Forward a message 101
- Reply to a message 101
- Resend a message 101
- Stop a message from sending 101
- Managing messages 102
- Mark a message as opened or unopened 102
- Open a message 102
- Save a message 102
- Search for text in a message in an attachment or on a web page 102
- View an address instead of a display name 102
- View messages in a specific folder 102
- Delete a message 103
- Delete multiple messages 103
- Email message basics 103
- Email messages 103
- Send an email message 103
- Attach a file to an email message 104
- Delete the original text from a reply message 104
- File an email message 104
- Forward messages from a specific email message folder to your device 104
- Resize a picture before you send it as an attachment 105
- Stop storing messages sent from your computer on your device 105
- Stop storing messages sent from your device on your computer 105
- About email message filters 106
- Create an email message filter 106
- Create an email message filter based on a contact or subject 106
- Email message filters 106
- Options for email message filters 106
- Change an email message filter 107
- Turn on an email message filter 107
- About synchronization of email message folders 108
- Delete an email message filter 108
- Email message folders 108
- Prioritize email message filters 108
- About flags 109
- Add a flag 109
- Add move rename or delete an email folder 109
- Change a flag 109
- Email message flags 109
- Check spelling automatically before sending email messages 110
- Email message options 110
- Remove a flag 110
- Set an out of office reply 110
- Turn on or turn off read receipts or delivery receipts 110
- Stop loading pictures in html email messages 111
- Turn off the prompt that appears before downloading external pictures in html email messages 111
- View email messages in plain text format 111
- Change the email address that you use to send messages or meeting invitations 112
- Hide filed email messages 112
- Receive only the first section of long email messages 112
- Stop forwarding email messages to your device 112
- About pin messages 113
- Find your pin 113
- Pin messages 113
- Send a pin message 113
- Set a high importance level for received pin messages 113
- About sms text messages 114
- Change your ring tone 114
- Send an sms text message 114
- Sms text message basics 114
- Sms text messages 114
- Change the appearance of sms text messages 115
- Delete the history from an sms text message 115
- Options for sms text messages 115
- Set whether pressing the enter key sends sms text messages 115
- Show names in the history of sms text messages 115
- Request delivery reports for all sms text messages 116
- Set how long your service center attempts to send sms text messages 116
- Store sms text messages on your sim card 116
- Turn off autotext for sms text messages 116
- About cell broadcasting 117
- Cell broadcasting 117
- Set a wireless network type for sending sms text messages 117
- Turn on cell broadcasting 117
- About mms messages 118
- Mms message basics 118
- Mms messages 118
- Rename a cell broadcast channel 118
- Send an mms message 118
- Stop receiving messages from a cell broadcast channel 118
- Create a slide show in an mms message 119
- Resize a picture before you send it as an attachment 119
- Add a contact to your contact list from an mms message 120
- Add an appointment to your calendar from an mms message 120
- Attach a contact or appointment to an mms message 120
- Attach a media file to an mms message 120
- Mms message attachments 120
- Save a media file from an mms message 120
- Block mms messages 121
- Mms message options 121
- Request delivery notification or read notification for all mms messages 121
- Request delivery or read notification for an mms message 121
- Stop receiving mms messages when roaming 121
- View the size of an mms message before sending it 121
- Message list options 122
- Set how long your device stores messages 122
- Turn off the prompt that appears before you delete items 122
- Turn off the prompt that appears when you mark messages as opened 122
- Use color to differentiate work messages from other messages 122
- About multiple message lists 123
- Change how a message list displays messages 123
- Open a new message automatically when you remove your device from your holster 123
- Hide messages from the main messages application 124
- Hide sent messages 124
- Hide the new or unopened message indicator 124
- View call logs in the messages application 124
- Add a contact to your allowed sender list 125
- Allow messages from contacts in your contact list or allowed sender list 125
- Block incoming messages 125
- About signing and encrypting messages 126
- Encrypt a message with a pass phrase 126
- Reset a blocked message counter 126
- S mime protected message basics 126
- S mime protected messages 126
- Sign or encrypt a message 126
- Add a certificate from a message 127
- Add a certificate from an attachment 127
- Attach a certificate to a message 127
- Download the certificate used to sign or encrypt a message 127
- Add connection information for a certificate server from a message 128
- Attachment indicators in s mime protected messages 128
- Digital signature indicators for s mime protected messages 128
- S mime protected message status 128
- View encryption information for a weakly encrypted message 128
- View the certificate used to sign or encrypt a message 128
- Change your signing or encryption certificate 129
- Check the status of a certificate or certificate chain 129
- Encryption status indicators 129
- S mime protected message options 129
- About message classifications 130
- Change options for downloading attachments in encrypted messages 130
- Change the default message classification 130
- Change the default signing and encryption option 130
- Change the encryption algorithms for s mime protected messages 131
- Change the size of s mime indicators in messages 131
- Request delivery notification for signed s mime protected messages 131
- Turn off the prompt that appears before an s mime protected message is truncated 131
- About ibm lotus notes native encrypted messages 132
- I cannot open an attachment in an encrypted message 132
- Ibm lotus notes native encrypted messages 132
- S mime protected message troubleshooting 132
- Some signing and encryption options are not available on my device 132
- Turn off the prompt that appears when you use an s mime certificate that is not recommended for use 132
- About signing and encrypting messages 133
- Encrypt a message using ibm lotus notes native encryption 133
- Pgp protected message basics 133
- Pgp protected messages 133
- Prerequisites ibm lotus notes native encryption 133
- Sign or encrypt a message 133
- Add a pgp key from a message 134
- Add a pgp key from an attachment 134
- Attach a pgp key to a message 134
- Download the pgp key used to sign or encrypt a message 134
- Encrypt a pgp protected message with a pass phrase 134
- Add connection information for a certificate server from a message 135
- Attachment indicators in pgp protected messages 135
- Digital signature indicators for pgp protected messages 135
- Encryption status indicators 135
- Pgp protected message status 135
- View the pgp key used to sign or encrypt a message 135
- Change options for downloading attachments in encrypted messages 136
- Change your signing and encryption key 136
- Pgp protected message options 136
- About message classifications 137
- Change the default message classification 137
- Change the default signing and encryption option 137
- Change the size of pgp indicators in messages 137
- Change the encryption algorithms for pgp protected messages 138
- Some signing and encryption options are not available on my device 138
- Troubleshooting pgp protected messages 138
- Turn off the prompt that appears before a pgp protected message is truncated 138
- Turn off the prompt that appears when you use a pgp key that is not recommended for use 138
- I cannot open an attachment in an encrypted message 139
- Message shortcuts 139
- I am not receiving messages 140
- I cannot send messages 140
- Troubleshooting messages 140
- I am not receiving sms text messages 141
- I cannot file email messages 141
- I cannot send sms text messages 141
- The number of new or unopened messages is different than i expected 141
- A message or attachment does not appear or is truncated 142
- Email message filters are not working correctly 142
- Html email messages do not appear correctly 142
- Some email message folders appear dimmed 142
- Some messages no longer appear on my device 142
- I cannot attach a file to an mms message 143
- I cannot turn on cell broadcasting 143
- I cannot use a shortcut to view one type of message in a message list 143
- Some features are not available on my device 143
- About files and attachments 144
- Download a file or an attachment 144
- File and attachment basics 144
- Files and attachments 144
- Open a file or an attachment 144
- Locate a file saved on your device 145
- Locate a file saved on your organization s network 145
- Save a file from your organization s network to your device 145
- Stop downloading a file or an attachment 145
- Managing files and attachments 146
- Open a link in a file or an attachment 146
- Send a file as an attachment 146
- Set font options for a file or an attachment 146
- View properties for an attachment 146
- Delete a file 147
- Move a file 147
- Rename a file 147
- View properties for a file 147
- Documents 148
- Move to a specific cell 148
- Open a password protected pdf file 148
- Spreadsheets 148
- View the table of contents in a document 148
- View tracked changes in a document 148
- Change the size of a column 149
- Set display options for a spreadsheet 149
- Switch worksheets 149
- View a list of worksheets 149
- View the content of a cell 149
- Media files 150
- Presentations 150
- Rotate a slide 150
- Switch pages in a multi page tif file 150
- Switch presentation views 150
- Switch slides 150
- View a list of pages in a multi page tif file 150
- About vcard contact attachments 151
- Add a contact to your contact list from a vcard contact attachment 151
- File and attachment shortcuts 151
- Open a vcard contact attachment 151
- Save a slide 151
- Vcard contact attachments 151
- Zoom in to or out from a slide 151
- A message or attachment does not appear or is truncated 152
- A question mark appears on a slide 152
- A skipped content bar appears in a document 152
- Troubleshooting attachments 152
- Audio and video files 153
- Change your ring tone 153
- Play a media file 153
- Play the next or previous song 153
- Record a voice note 153
- Fast forward or rewind a media file 154
- Pause a media file 154
- Play a media file on a web page 154
- Repeat songs 154
- Shuffle songs 154
- Adjust the volume 155
- Amplify the volume using the audio boost feature 155
- Improve sound quality for songs 155
- About playlists 156
- About using a headset 156
- Create a standard playlist 156
- Keep backlighting on when you play a video 156
- Playlists 156
- Add a song to a playlist 157
- Add the song that is playing to a playlist 157
- Change the order of songs in a playlist 157
- Delete a song from a playlist 157
- Create an automatic playlist 158
- Delete a playlist 158
- Rename a playlist 158
- Apply a color effect to videos 159
- Record a video 159
- Turn on video lighting 159
- Video camera 159
- Camera 160
- Change the location for storing videos 160
- Change the video size and format 160
- Take a picture 160
- Change options to compensate for different lighting conditions in pictures 161
- Change the location for storing pictures 161
- Change the size of pictures that you take 161
- Set picture quality 161
- Apply a color effect to pictures 162
- Change the autofocus setting 162
- Pan a picture 162
- Pictures 162
- View a picture 162
- Rotate a picture 163
- Save a picture from an mms message or a web page 163
- Use a picture as your device wallpaper 163
- View pictures as a slide show 163
- Zoom in to or out from a picture 163
- Change the number of seconds between slides in a slide show 164
- Managing media files 164
- Rename an audio or video file 164
- Sort pictures 164
- View pictures in list view 164
- Delete a media file or folder 165
- Move a media file 165
- Rename a picture or picture folder 165
- About media cards 166
- Format the device memory or a media card 166
- Memory and media cards 166
- Search for a media file 166
- View properties for a media file 166
- Change how you transfer files between your device and your computer 167
- Change the amount of memory available for media files 167
- Supported media cards 167
- Turn off media card support 167
- View the amount of memory used by media files 167
- About compression 168
- About file encryption 168
- Turn off mass storage mode or mtp 168
- Turn off the prompt for mass storage mode 168
- Repair your media card or device memory 169
- Turn on encryption 169
- About transferring and synchronizing media files 170
- Supported audio and video file formats 170
- Transferring and downloading media files 170
- Synchronize your music from your computer to your device using blackberry media sync 171
- Transfer a file between your device and your computer using the roxio media manager 171
- Change how you transfer files between your device and your computer 172
- Save a media file from a web page 172
- Save a picture from an mms message or a web page 172
- Transfer a file between your device and your computer in mass storage mode or mtp 172
- Download a file or an attachment 173
- Receive a media file using bluetooth technology 173
- Send a media file 173
- Stop downloading an attachment 173
- Download a picture 174
- Download a ring tone 174
- Media shortcuts 174
- I cannot open media files 175
- I cannot play a media file on a web page 175
- I cannot save media files 175
- Troubleshooting media 175
- My device does not recognize my media card 176
- My device is not using the correct ring tone or wallpaper 176
- Some pictures that i take are blurry 176
- The flash dims or turns off 176
- Some features are not available on my device 177
- Browser 178
- Browser basics 178
- Browsing web pages 178
- Search the internet 178
- Switch browser views 178
- Visit a web page 178
- Zoom in to or out from a web page 178
- Move back or forward a web page 179
- Refresh a web page 179
- Save a web page to the main messages application 179
- Search for text in a message in an attachment or on a web page 179
- Stop loading a web page 179
- View a list of web pages you visited recently 179
- Close the browser 180
- Copy an address for a web page link or picture 180
- Return to the home page 180
- Send a link or picture from a web page 180
- Send a web page address 180
- View the address for a link or picture 180
- View the address for a web page 180
- Viewing copying and forwarding addresses 180
- About bookmarks for web pages 181
- Browser bookmarks 181
- Play a media file on a web page 181
- Save a song or video from a web page 181
- View a full picture on a web page 181
- Viewing pictures and playing media files 181
- Zoom in to or out from a picture 181
- Add a bookmark for a web page 182
- Change a bookmark for a web page 182
- Delete a bookmark for a web page 182
- Send a bookmark for a web page 182
- Add a bookmark folder for web pages 183
- Delete a bookmark folder for web pages 183
- File a bookmark for a web page 183
- Rename a bookmark folder for web pages 183
- About web feeds 184
- Listen to web feed content 184
- Subscribe to a web feed 184
- View web feed content 184
- Web feeds 184
- Browser options 185
- Change a web feed 185
- Change the default browser view 185
- Delete a web feed 185
- File a web feed 185
- Mark a web feed title as opened or unopened 185
- Change javascript options 186
- Change options for pictures and animation on web pages 186
- Change the home page or start page 186
- Change display options for web pages 187
- Change font options for web pages 187
- Receive a prompt before closing the browser or running a script 187
- Set the character encoding for all web pages 187
- About browser configurations 188
- Clear a browser cache 188
- Clear the browser history 188
- Set the default browser configuration 188
- About gears 189
- About tls 189
- Browser security 189
- Change the gears permissions for a web site 189
- About wtls 190
- Manage browser security 190
- Tls options 190
- Add a trusted content server 191
- Wtls options 191
- About browser push 192
- Browser push 192
- Browser push options 192
- Turn off browser push 192
- Browser shortcuts 193
- I cannot play a song or video on a web page 194
- I cannot set up automatic synchronization for bookmarks 194
- I receive a prompt to switch browsers when streaming a song or video 194
- No browser is available on my device 194
- Troubleshooting browser 194
- Browser 195
- Browser basics 195
- Browsing web pages 195
- Search the internet 195
- Switch browser views 195
- Visit a web page 195
- Zoom in to or out from a web page 195
- Move back or forward a web page 196
- Refresh a web page 196
- Save a web page to the main messages application 196
- Search for text in a message in an attachment or on a web page 196
- Stop loading a web page 196
- View a list of web pages you visited recently 196
- Close the browser 197
- Copy an address for a web page link or picture 197
- Return to the home page 197
- Send a link or picture from a web page 197
- Send a web page address 197
- View the address for a link or picture 197
- View the address for a web page 197
- Viewing copying and forwarding addresses 197
- About bookmarks for web pages 198
- Browser bookmarks 198
- Play a media file on a web page 198
- Save a song or video from a web page 198
- View a full picture on a web page 198
- Viewing pictures and playing media files 198
- Zoom in to or out from a picture 198
- Add a bookmark for a web page 199
- Change a bookmark for a web page 199
- Delete a bookmark for a web page 199
- Send a bookmark for a web page 199
- Add a bookmark folder for web pages 200
- Delete a bookmark folder for web pages 200
- File a bookmark for a web page 200
- Rename a bookmark folder for web pages 200
- About web feeds 201
- Listen to web feed content 201
- Subscribe to a web feed 201
- View web feed content 201
- Web feeds 201
- Browser options 202
- Change a web feed 202
- Change the default browser view 202
- Delete a web feed 202
- File a web feed 202
- Mark a web feed title as opened or unopened 202
- Change javascript options 203
- Change options for pictures and animation on web pages 203
- Change the home page or start page 203
- Change display options for web pages 204
- Change font options for web pages 204
- Receive a prompt before closing the browser or running a script 204
- Set the character encoding for all web pages 204
- About browser configurations 205
- Clear a browser cache 205
- Clear the browser history 205
- Set the default browser configuration 205
- About gears 206
- About tls 206
- Browser security 206
- Change the gears permissions for a web site 206
- About wtls 207
- Manage browser security 207
- Tls options 207
- Add a trusted content server 208
- Wtls options 208
- About browser push 209
- Browser push 209
- Browser push options 209
- Turn off browser push 209
- Browser shortcuts 210
- I cannot play a song or video on a web page 211
- I cannot set up automatic synchronization for bookmarks 211
- I receive a prompt to switch browsers when streaming a song or video 211
- No browser is available on my device 211
- Troubleshooting browser 211
- Change what appears on the display when your device is charging 212
- Date time and alarm 212
- Get the date and time from the wireless network automatically 212
- Set the date and time manually 212
- Change the clock face 213
- Display a second time zone 213
- Set options for bedside clock mode 213
- Turn on bedside clock mode 213
- Change alarm notification options 214
- Silence the alarm 214
- Turn on the alarm 214
- Change timer notification options 215
- Set the timer 215
- Use the stopwatch 215
- The time on my device is incorrect 216
- Troubleshooting date time and alarm 216
- About pauses and waits 217
- Add a contact 217
- Add a contact from a message call log or web page 217
- Contact basics 217
- Contacts 217
- Name a custom contact list field 217
- Personal organizer 217
- Add a pause or a wait to a phone number 218
- Change a contact 218
- Delete a contact 218
- Manage contact lookup results 218
- Search for contacts in your organization s address book 218
- View a contact 218
- About custom ring tones 219
- Add a caller id picture for a contact 219
- Assign ring tones and alerts to a contact 219
- Customizing contacts 219
- About mailing lists 220
- Change the caller id picture for a contact 220
- Delete the caller id picture for a contact 220
- Mailing lists 220
- Change a mailing list 221
- Create a mailing list 221
- Delete a mailing list 221
- View a mailing list 221
- About multiple contact lists 222
- Change the default contact list 222
- Change the display options for contacts 222
- Contact list options 222
- Multiple contact lists 222
- Sort contacts or tasks 222
- Switch contact lists 222
- Caller id pictures are not appearing on my device 223
- Custom contact list field data is not appearing on my computer 223
- My contact pictures keep changing 223
- Troubleshooting contacts 223
- Turn off the prompt that appears before you delete items 223
- View the number of contacts stored on your device 223
- About calendar views 224
- Calendar 224
- Calendar basics 224
- Move around a calendar 224
- Schedule an appointment 224
- Schedule an appointment quickly in day view 224
- Switch calendar views 224
- Recurrence fields 225
- Schedule a meeting 225
- Schedule an alarm 225
- Check spelling 226
- Delete an appointment meeting or alarm 226
- Meetings 226
- Open an appointment meeting or alarm 226
- Schedule a meeting 226
- Switch days in day view 226
- Check availability of meeting participants 227
- Recurrence fields 227
- Respond to a meeting invitation 227
- View your calendar when responding to a meeting 227
- Change the list of participants for a meeting 228
- Delegate a meeting invitation 228
- Forward a meeting invitation 228
- About conference calls 229
- Conference call meetings 229
- Contact a meeting participant 229
- Create a conference call meeting from your computer 229
- Create a conference call meeting from your device 229
- Send an email message to all meeting participants 229
- Calendar options 230
- Change the default calendar view 230
- Change the default reminder time for calendar entries 230
- Enter a conference call meeting 230
- Save your conference call information 230
- Change the email address that you use to send messages or meeting invitations 231
- Change the snooze time for reminders 231
- Change the start and end time for days 231
- View tasks in a calendar 231
- Change how long your device stores calendar entries 232
- Change the first day of the week 232
- Hide free time in agenda view 232
- View more of the subject line for appointments in agenda view 232
- About multiple calendars 233
- Multiple calendars 233
- Switch calendars 233
- Turn off the prompt that appears before you delete items 233
- Use color to differentiate calendars 233
- View the number of calendar entries stored in a calendar 233
- Calendar shortcuts 234
- Change the calendar that reminds you of appointments 234
- Change the default calendar 234
- I cannot enter a conference call with the join now option 235
- I cannot schedule appointments that span multiple days 235
- I cannot set some fields when scheduling appointments 235
- Some characters in calendar entries do not appear correctly after synchronization 235
- Troubleshooting calendar 235
- Change a task 236
- Change the status of a task 236
- Create a task 236
- Recurrence fields 236
- Task basics 236
- Check spelling 237
- Delete a task 237
- Hide completed tasks 237
- Send a task or memo 237
- Sort contacts or tasks 237
- Task list options 237
- Change the snooze time for reminders 238
- Turn off the prompt that appears before you delete items 238
- View tasks in a calendar 238
- View the number of tasks or memos stored on your device 238
- Change a memo 239
- Check spelling 239
- Create a memo 239
- Memo basics 239
- Send a task or memo 239
- About categories 240
- Categorizing contacts tasks or memos 240
- Delete a memo 240
- Memo list options 240
- Turn off the prompt that appears before you delete items 240
- View the number of tasks or memos stored on your device 240
- Categorize a contact task or memo 241
- Create a category for contacts tasks or memos 241
- Delete a category 241
- Delete a contact task or memo from a category 241
- Sort contacts tasks or memos by category 241
- Calculator 242
- Convert a measurement 242
- Use the calculator 242
- About ring tones sounds and alerts 243
- Change your ring tone 243
- Ring tones sounds and alerts 243
- Ring tones sounds and alerts basics 243
- Switch sound profiles 243
- Change a sound profile 244
- Create a custom sound profile 244
- Delete a sound profile 244
- Silence your device 244
- Assign ring tones and alerts to a contact 245
- Download a ring tone 245
- Turn on event sounds 245
- Led notification 246
- Turn off bluetooth connection notification 246
- Turn on led notification for wireless coverage 246
- My device is not ringing or vibrating when i receive a call or message 247
- My device is ringing or vibrating more times than expected 247
- Troubleshooting ring tones sounds and alerts 247
- Cancel a text selection 248
- Clear a field 248
- Cut copy and paste text 248
- Highlight text 248
- Type a symbol 248
- Type an accent or special character 248
- Typing 248
- Typing basics 248
- Change options for typing input methods 249
- Predict words as you type 249
- Predictive input method 249
- Switch typing input methods when you are typing 249
- Type text using the predictive input method 249
- Typing input methods 249
- Find more information about typing in other languages 250
- Set the cursor speed 250
- Set the default currency symbol 250
- Stop displaying contacts in the list that appears when you type 250
- Turn on key tones 250
- Typing options 250
- Check spelling 251
- Correct spelling while you type 251
- Spelling checker 251
- Use shortcut keys on the home screen 251
- Add a word to the custom dictionary 252
- Change a word in the custom dictionary 252
- Change options for checking spelling 252
- Check spelling automatically before sending email messages 252
- Correct spelling quickly while you type 252
- About the custom dictionary 253
- Add a word to the custom dictionary 253
- Custom dictionary 253
- Delete a word from the custom dictionary 253
- Change a word in the custom dictionary 254
- Delete a word from the custom dictionary 254
- Stop adding items to the custom dictionary automatically 254
- Stop displaying contacts in the list that appears when you type 254
- About autotext 255
- Autotext 255
- Change an autotext entry 255
- Create an autotext entry 255
- Turn off autotext for sms text messages 255
- Delete an autotext entry 256
- Typing shortcuts 256
- Undo an autotext change 256
- I cannot check spelling 257
- Troubleshooting typing 257
- About typing input languages 258
- Add a display language 258
- Change the display language 258
- Change the typing input language 258
- Delete a display language 258
- Language 258
- Change the shortcut for switching typing input languages 259
- Turn off the shortcut for switching typing input languages 259
- Use a shortcut to switch typing input languages while you type 259
- Change the display options for contacts 260
- Change the language for voice commands 260
- Some characters do not appear correctly on my device 260
- Troubleshooting language 260
- About backlighting 261
- Backlighting 261
- Display and keyboard 261
- Display options 261
- Set how long backlighting remains on 261
- Set the brightness of the backlighting 261
- Stop backlighting from dimming automatically 261
- Use a picture as your device wallpaper 261
- About organizing applications 262
- Change the display font 262
- Download a home screen background 262
- Set owner information 262
- Use reverse contrast for the screen display 262
- Add an application folder 263
- Change an application folder 263
- Delete an application folder 263
- Hide an application icon 263
- Move an application icon 263
- Keyboard 264
- Set the cursor speed 264
- Set the number of icons that appear on the home screen 264
- Turn off trackpad sounds 264
- Turn on key tones 264
- About themes 265
- Assign an application to a convenience key 265
- Delete a theme 265
- Set the trackpad sensitivity 265
- Switch themes 265
- Themes 265
- Download a theme 266
- My device screen turns off 266
- My display changed 266
- No application opens when i press a convenience key 266
- Troubleshooting display 266
- Messages attachments and web pages 267
- Search 267
- Search criteria 267
- Search for messages 267
- Manage message search results 268
- Search for messages by contact or subject 268
- Change a saved search 269
- Delete a saved search 269
- Search for text in a message in a file or on a web page 269
- View a list of saved searches 269
- Manage contact lookup results 270
- Organizer data 270
- Search for contacts in your organization s address book 270
- Search for organizer data 270
- Search shortcuts 271
- About synchronization 272
- Delete email messages over the wireless network 272
- Reconcile email messages over the wireless network 272
- Synchronization 272
- About synchronization conflicts 273
- Prerequisites synchronizing organizer data over the wireless network 273
- Synchronize organizer data over the wireless network 273
- About backing up and restoring device data 274
- Manage data synchronization conflicts 274
- Manage email reconciliation conflicts 274
- Delete device data third party applications or media card files 275
- Empty the deleted items folder on your computer from your device 275
- Prerequisites restoring data over the wireless network 275
- Email messages are not being deleted over the wireless network 276
- Email messages are not reconciling over the wireless network 276
- I am not receiving email messages from personal folders on my computer 276
- Organizer data is not synchronizing over the wireless network 276
- Troubleshooting synchronization 276
- Custom contact list field data is not appearing on my computer 277
- Some characters in calendar entries do not appear correctly after synchronization 277
- About bluetooth technology 278
- Bluetooth technology 278
- Bluetooth technology basics 278
- Pair with a bluetooth enabled device 278
- Turn on bluetooth technology 278
- Connect to a paired bluetooth enabled device 279
- Receive a media file using bluetooth technology 279
- Share contacts with a paired bluetooth enabled car kit 279
- Switch to a paired bluetooth enabled device during a call 279
- Delete a paired bluetooth enabled device 280
- Rename a paired bluetooth enabled device 280
- Send a media file 280
- Bluetooth profiles 281
- Bluetooth technology options 281
- Change the pairing name for your blackberry device 282
- Make your blackberry device discoverable 282
- Prevent your device from sharing contacts with bluetooth enabled devices 282
- Restrict outgoing calls 282
- Encrypt data that you send or receive using bluetooth technology 283
- Turn off a bluetooth profile 283
- Turn off bluetooth connection notification 283
- Turn off the prompt that appears when connecting or pairing 283
- I cannot pair with a bluetooth enabled device 284
- I cannot type a passkey on a bluetooth enabled device 284
- My list of paired bluetooth enabled devices does not appear 284
- Troubleshooting bluetooth technology 284
- Turn off automatic reconnection to bluetooth enabled devices 284
- I cannot share contacts with a paired bluetooth enabled device 285
- About gps technology 286
- Get your gps location 286
- Gps technology 286
- Turn off location aiding 286
- I cannot use gps technology 287
- Prevent others from tracking your location 287
- Troubleshooting gps technology 287
- Get directions 288
- Map basics 288
- Send a route or a map 288
- View a location on a map 288
- View directions as a route on a map 288
- Track your movement 289
- View a list of points of interest near a location 289
- View an address on a map using a link 289
- View points of interest on a map 289
- Navigation 290
- Set a home or work address 290
- Show or hide a layer on a map 290
- Zoom in to a direction on a route 290
- Zoom in to or out from a map 290
- Add a bookmark for a location or route 291
- Change a bookmark for a location or route 291
- Delete a bookmark for a location or route 291
- Maps bookmarks 291
- Pan a map 291
- Add a bookmark folder for locations or routes 292
- Clear the map cache 292
- File a bookmark for a location or route 292
- Map options 292
- Set the gps receiver that you use to track your movement 292
- Hide the tracking information at the bottom of a map 293
- Keep backlighting on when you track your movement 293
- View north at the top of a map 293
- View status information at the top of a map 293
- Diagonal lines appear on a map 294
- Map shortcuts 294
- Some features are not available on my device 294
- Troubleshooting maps 294
- View a geotagged picture on a map 294
- About multitasking 296
- Applications 296
- Keep an application running and return to the home screen 296
- Keep an application running and switch to another application 296
- About adding applications 297
- About instant messaging applications 297
- Close an application so that it is not running 297
- About social networking applications 298
- Add an application 298
- Add update or return to the previous version of an application using the application center 298
- View properties for an application 298
- Check for application updates 299
- Delete a third party application 299
- Receive a device password prompt before you add an application 299
- View the size of an application database 299
- I cannot add update or return to the previous version of an application 300
- Troubleshooting applications 300
- About updating the blackberry device software 301
- Blackberry device software 301
- Update the blackberry device software over the wireless network 301
- About updating the blackberry device software from a web site 302
- Check for blackberry device software updates that you can install over the wireless network 302
- Delete the previous version of the blackberry device software 302
- Return to the previous version of the blackberry device software 302
- I cannot update the blackberry device software over the wireless network 303
- Troubleshooting blackberry device software 303
- Update the blackberry device software from a web site 303
- My device does not have enough available memory to update the blackberry device software 304
- About updating the blackberry device software 305
- Blackberry device software 305
- Update the blackberry device software over the wireless network 305
- About updating the blackberry device software from a web site 306
- Check for blackberry device software updates that you can install over the wireless network 306
- Delete the previous version of the blackberry device software 306
- Return to the previous version of the blackberry device software 306
- I cannot update the blackberry device software over the wireless network 307
- Troubleshooting blackberry device software 307
- Update the blackberry device software from a web site 307
- My device does not have enough available memory to update the blackberry device software 308
- Turn off the connection to the wireless network 309
- Turn on or turn off data service or set roaming options 309
- Turn on the connection to the wireless network 309
- Wireless network coverage 309
- About roaming and international roaming 310
- Check the status of network connections and services 310
- Roaming 310
- Turn on led notification for wireless coverage 310
- Wireless networks that your device connects to 310
- About wireless coverage indicators 311
- Switch wireless networks manually 311
- About the preferred wireless network list 312
- Add a wireless network to the preferred wireless network list 312
- Delete a wireless network from the preferred wireless network list 312
- Preferred wireless network list 312
- Change the order of preferred wireless networks 313
- I cannot connect to a wireless network 313
- Troubleshooting wireless network coverage 313
- I cannot synchronize a certificate 314
- Turn off the connection to the wireless network 315
- Turn on or turn off data service or set roaming options 315
- Turn on the connection to the wireless network 315
- Wireless network coverage 315
- Led notification for network connections 316
- Wireless networks that your device connects to 316
- About roaming and international roaming 317
- Check the status of network connections and services 317
- Roaming 317
- Turn on led notification for wireless coverage 317
- About the preferred wireless network list 318
- About wireless coverage indicators 318
- Preferred wireless network list 318
- Switch wireless networks manually 318
- Add a wireless network to the preferred wireless network list 319
- Change the order of preferred wireless networks 319
- Delete a wireless network from the preferred wireless network list 319
- I cannot connect to a wireless network 320
- I cannot synchronize a certificate 320
- Troubleshooting wireless network coverage 320
- About connecting to a wi fi network 321
- Connect to a wi fi network 321
- Turn on wi fi technology 321
- Wi fi technology 321
- Connect to a wi fi network using the pin method 322
- Connect to a wi fi network using the push button setup method 322
- About wi fi profiles 323
- Change the order of wi fi profiles 323
- Delete a wi fi profile 323
- Advanced wi fi connection settings 324
- Change a wi fi profile 324
- Connection options for wi fi profiles 324
- Prevent your device from connecting to a wi fi network 324
- Turn off the prompt that appears for hotspots and wi fi networks that you connect to manually 324
- Security options for wi fi profiles 325
- Wi fi profile ip and dns options 326
- Install a root certificate on your computer 327
- Set your device to connect to a specific wi fi network 327
- Uma connection settings 327
- About using uma with a wi fi network 328
- Change your preferred network type 328
- I cannot connect to a wi fi network 328
- Wi fi technology troubleshooting 328
- Check the battery power level 329
- Extend battery life 329
- Power battery and memory 329
- Reset the device 329
- Set your device to turn on and turn off automatically 329
- Turn off your device 329
- Best practice conserving memory on your device 330
- Format the device memory or a media card 330
- View the amount of available memory 330
- The application memory on my device is low 331
- About the sim card phone book 332
- Add a contact to your sim card 332
- Copy a contact from your contact list to your sim card 332
- Copy contacts from your sim card to your contact list 332
- Sim card 332
- Change a sim card contact 333
- Delete a sim card contact 333
- Store sms text messages on your sim card 333
- About sim card security 334
- Change the display name for a phone number 334
- Change the sim card pin code 334
- Protect your sim card with a pin code 334
- About the device password 335
- Change the device password 335
- Security 335
- Security basics 335
- Set a device password 335
- Delete device data third party applications or media card files 336
- Lock the keyboard 336
- Lock your device 336
- Lock your device when you insert it in the holster 336
- Set a limit for device password attempts 336
- About the password keeper 337
- Add a password to the password keeper 337
- Generate a random password 337
- Password keeper 337
- Set criteria for randomly generated passwords 337
- Change a password in the password keeper 338
- Hide passwords in the password keeper 338
- Turn off the prompt that appears before you delete items 338
- View a password in the password keeper 338
- Change the password keeper password 339
- Copy a password 339
- Delete a password from the password keeper 339
- Prevent password copying 339
- Set a limit for password attempts in the password keeper 339
- About encrypting data in the device memory 340
- About file encryption 340
- Encryption 340
- Turn on encryption 340
- About encryption keys 341
- Set encryption strength 341
- Use a certificate to encrypt the encryption keys on your device 341
- About memory cleaning 342
- Generate an encryption key 342
- Memory cleaning 342
- Turn on memory cleaning 342
- Change when your device deletes sensitive data from the temporary device memory 343
- Delete sensitive application data from the temporary device memory 343
- View the icon for the memory cleaning application on the home screen 343
- About certificate authority profiles 344
- Certificate basics 344
- Certificates 344
- Download a certificate from a certificate authority 344
- Download a certificate from an ldap or dsml certificate server 344
- Certificate properties 345
- Import a certificate or pgp key from a media card 345
- Import a certificate or pgp key from the device memory 345
- View properties for a certificate 345
- View one type of certificate in the certificate list 346
- Certificate status 347
- Delete a certificate 347
- Send a certificate 347
- Status indicators for certificates and certificate authority profiles 347
- View the certificate chain for a certificate 347
- Change the trust status of a certificate 348
- Check the revocation status of a certificate or certificate chain 348
- Certificate revocation reasons 349
- Revoke a certificate 349
- Add an email address to a certificate 350
- Certificate options 350
- Change the display name for a certificate 350
- Turn off the display name prompt that appears when you add a certificate to the key store 350
- Certificate shortcuts 351
- Change how often a certificate authority profile checks certificate status 351
- Turn off the fetch status prompt that appears when you add a certificate to the key store 351
- Download a personal pgp key from the pgp universal server 352
- Download a pgp key from an ldap certificate server 352
- Download an updated pgp key from an ldap certificate server 352
- Pgp key basics 352
- Pgp keys 352
- Import a certificate or pgp key from a media card 353
- Import a certificate or pgp key from the device memory 353
- Pgp key properties 353
- View properties for a pgp key 353
- Clear the pgp data cache 354
- Delete a pgp key 354
- Send a pgp key 354
- Change the trust status of a pgp key 355
- Check the revocation status of a pgp key 355
- Pgp key status 355
- Pgp key status indicators 355
- Change the display name for a pgp key 356
- Pgp key options 356
- Pgp key revocation reasons 356
- Revoke a pgp key 356
- Pgp key shortcuts 357
- Turn off the display name prompt that appears when you add a pgp key to the key store 357
- Turn off the fetch status prompt that appears when you add a pgp key to the key store 357
- Add a certificate server 358
- Certificate servers 358
- Change connection information for a certificate server 358
- I cannot download a pgp key from an ldap certificate server 358
- Troubleshooting pgp keys 358
- Connection options for ldap and dsml certificate servers 359
- Connection options for ocsp and crl servers 359
- Delete a certificate server 359
- Send connection information for a certificate server 359
- About the key store 360
- Change the key store password 360
- Key stores 360
- Synchronize the key store password with the device password 360
- Add contacts to your contact list automatically when you add items to the key store 361
- Change the service that your device uses to download certificates 361
- Change when your device deletes the key store password 361
- Change the refresh rate for certificate revocation lists 362
- Reject certificate revocation lists from unverified crl servers 362
- Turn off automatic backup and restore of key store data 362
- About using a smart card with your device 363
- Import a certificate from a smart card 363
- Smart cards 363
- Turn on two factor authentication 363
- About smart password entry 364
- Lock your device when you remove your smart card from your smart card reader 364
- Switch smart password filters 364
- Turn off smart password entry 364
- Check the status of your authentication certificate automatically 365
- Prerequisites using authentication certificates 365
- Use a certificate to authenticate your smart card 365
- Use a certificate to encrypt the encryption keys on your device 365
- About two factor authentication 366
- Store the pass phrase for your smart card in the application memory 366
- Turn off notification for smart card connections 366
- About software tokens 367
- Change the pin for a software token on your device 367
- Change the user name and password for a vpn profile 367
- Log in to a vpn 367
- Software tokens 367
- Vpn settings 367
- About vpn profiles 368
- Change the software token for a vpn profile 368
- Prerequisites logging in to a vpn 368
- About permissions for third party applications 369
- About security self tests 369
- Reset connection permissions for third party applications 369
- Third party application control 369
- Verify security software 369
- About direct internet connections for third party applications 370
- Set permissions for a third party application 370
- Set up a direct internet connection for a third party application 370
- Turn on safe mode 370
- Interaction permissions for third party applications 371
- Turn off a prompt for a third party application connection 371
- Connection permissions for third party applications 372
- Data permissions for third party applications 372
- I cannot connect to a wlan network or log in to a vpn using a software token 373
- I cannot download a certificate 373
- I cannot unlock my device using my smart card 373
- My device prompts me to make an emergency call when i type a password 373
- Troubleshooting security 373
- About the device password 374
- Change the device password 374
- Security 374
- Security basics 374
- Set a device password 374
- Delete device data third party applications or media card files 375
- Lock the keyboard 375
- Lock your device 375
- Lock your device when you insert it in the holster 375
- Set a limit for device password attempts 375
- About the password keeper 376
- Add a password to the password keeper 376
- Generate a random password 376
- Password keeper 376
- Set criteria for randomly generated passwords 376
- Change a password in the password keeper 377
- Hide passwords in the password keeper 377
- Turn off the prompt that appears before you delete items 377
- View a password in the password keeper 377
- Change the password keeper password 378
- Copy a password 378
- Delete a password from the password keeper 378
- Prevent password copying 378
- Set a limit for password attempts in the password keeper 378
- About encrypting data in the device memory 379
- About file encryption 379
- Encryption 379
- Turn on encryption 379
- About encryption keys 380
- Set encryption strength 380
- Use a certificate to encrypt the encryption keys on your device 380
- About memory cleaning 381
- Generate an encryption key 381
- Memory cleaning 381
- Turn on memory cleaning 381
- Change when your device deletes sensitive data from the temporary device memory 382
- Delete sensitive application data from the temporary device memory 382
- View the icon for the memory cleaning application on the home screen 382
- About certificate authority profiles 383
- Certificate basics 383
- Certificates 383
- Download a certificate from a certificate authority 383
- Download a certificate from an ldap or dsml certificate server 383
- Certificate properties 384
- Import a certificate or pgp key from a media card 384
- Import a certificate or pgp key from the device memory 384
- View properties for a certificate 384
- View one type of certificate in the certificate list 385
- Certificate status 386
- Delete a certificate 386
- Send a certificate 386
- Status indicators for certificates and certificate authority profiles 386
- View the certificate chain for a certificate 386
- Change the trust status of a certificate 387
- Check the revocation status of a certificate or certificate chain 387
- Certificate revocation reasons 388
- Revoke a certificate 388
- Add an email address to a certificate 389
- Certificate options 389
- Change the display name for a certificate 389
- Turn off the display name prompt that appears when you add a certificate to the key store 389
- Certificate shortcuts 390
- Change how often a certificate authority profile checks certificate status 390
- Turn off the fetch status prompt that appears when you add a certificate to the key store 390
- Download a personal pgp key from the pgp universal server 391
- Download a pgp key from an ldap certificate server 391
- Download an updated pgp key from an ldap certificate server 391
- Pgp key basics 391
- Pgp keys 391
- Import a certificate or pgp key from a media card 392
- Import a certificate or pgp key from the device memory 392
- Pgp key properties 392
- View properties for a pgp key 392
- Clear the pgp data cache 393
- Delete a pgp key 393
- Send a pgp key 393
- Change the trust status of a pgp key 394
- Check the revocation status of a pgp key 394
- Pgp key status 394
- Pgp key status indicators 394
- Change the display name for a pgp key 395
- Pgp key options 395
- Pgp key revocation reasons 395
- Revoke a pgp key 395
- Pgp key shortcuts 396
- Turn off the display name prompt that appears when you add a pgp key to the key store 396
- Turn off the fetch status prompt that appears when you add a pgp key to the key store 396
- Add a certificate server 397
- Certificate servers 397
- Change connection information for a certificate server 397
- I cannot download a pgp key from an ldap certificate server 397
- Troubleshooting pgp keys 397
- Connection options for ldap and dsml certificate servers 398
- Connection options for ocsp and crl servers 398
- Delete a certificate server 398
- Send connection information for a certificate server 398
- About the key store 399
- Change the key store password 399
- Key stores 399
- Synchronize the key store password with the device password 399
- Add contacts to your contact list automatically when you add items to the key store 400
- Change the service that your device uses to download certificates 400
- Change when your device deletes the key store password 400
- Change the refresh rate for certificate revocation lists 401
- Reject certificate revocation lists from unverified crl servers 401
- Turn off automatic backup and restore of key store data 401
- About two factor authentication 402
- About using a smart card with your device 402
- Smart cards 402
- Turn on two factor authentication 402
- About smart password entry 403
- Import a certificate from a smart card 403
- Lock your device when you remove your smart card from your smart card reader 403
- Prerequisites using authentication certificates 404
- Switch smart password filters 404
- Turn off smart password entry 404
- Use a certificate to authenticate your smart card 404
- Check the status of your authentication certificate automatically 405
- Store the pass phrase for your smart card in the application memory 405
- Turn off notification for smart card connections 405
- Use a certificate to encrypt the encryption keys on your device 405
- About software tokens 406
- About vpn profiles 406
- Change the pin for a software token on your device 406
- Prerequisites logging in to a vpn 406
- Software tokens 406
- Vpn settings 406
- Change the software token for a vpn profile 407
- Change the user name and password for a vpn profile 407
- Log in to a vpn 407
- About permissions for third party applications 408
- About security self tests 408
- Reset connection permissions for third party applications 408
- Third party application control 408
- Verify security software 408
- About direct internet connections for third party applications 409
- Set permissions for a third party application 409
- Set up a direct internet connection for a third party application 409
- Turn on safe mode 409
- Connection permissions for third party applications 410
- Turn off a prompt for a third party application connection 410
- Data permissions for third party applications 411
- Interaction permissions for third party applications 411
- I cannot connect to a wi fi network or log in to a vpn using a software token 412
- I cannot download a certificate 412
- I cannot unlock my device using my smart card 412
- My device prompts me to make an emergency call when i type a password 412
- Troubleshooting security 412
- About service books 413
- Accept a service book 413
- Delete a service book 413
- Service books 413
- Service books and diagnostic reports 413
- About diagnostic reports 414
- Diagnostic reports 414
- Run a diagnostic report 414
- Submit a diagnostic report 414
- View a diagnostic report 414
- Delete a diagnostic report 415
- I cannot run or submit a diagnostic report 415
- Set a default recipient for diagnostic reports 415
- View the version number of the blackberry device software on your device 415
- About wlan diagnostic reports 416
- Include advanced data in wlan diagnostic reports 416
- Set a default recipient for wlan diagnostic reports 416
- Submit a wlan diagnostic report 416
- Wlan diagnostic reports 416
- About service books 418
- Accept a service book 418
- Delete a service book 418
- Service books 418
- Service books and diagnostic reports 418
- About diagnostic reports 419
- Diagnostic reports 419
- Run a diagnostic report 419
- Submit a diagnostic report 419
- View a diagnostic report 419
- Delete a diagnostic report 420
- I cannot run or submit a diagnostic report 420
- Set a default recipient for diagnostic reports 420
- View the version number of the blackberry device software on your device 420
- About wi fi diagnostic reports 421
- Include advanced data in wi fi diagnostic reports 421
- Set a default recipient for wi fi diagnostic reports 421
- Submit a wi fi diagnostic report 421
- Wi fi diagnostic reports 421
- About brickbreaker 423
- Brickbreaker 423
- Brickbreaker capsules 423
- Adjust the volume 424
- Brickbreaker scoring 424
- Play brickbreaker 424
- Set the paddle speed 424
- Check the high scores on the brickbreaker web site 425
- Submit a score to the brickbreaker high score web site 425
- About the word mole game 426
- Form a word 426
- Word mole game 426
- Word mole game basics 426
- Word mole game scoring 426
- Adjust the volume 427
- Resume a game 427
- Save a game 427
- Single player games 427
- Turn on tutorial mode 427
- Accept an invitation 428
- Check the leaderboard on the word mole game web site 428
- Invite a player 428
- Multiplayer games 428
- Set multiplayer game options 428
- Submit a score to the leaderboard on the word mole game web site 428
- Change your screen name 429
- Chat with other players 429
- Check the stats for a player 429
- I cannot connect to a multiplayer game 429
- Remove a player 429
- Troubleshooting word mole 429
- Some words that i submit are not recognized 430
- About accessibility options 431
- Accessibility options 431
- Change the display font 431
- Use grayscale for the screen display 431
- Use reverse contrast for the screen display 431
- Assign ring tones and alerts to a contact 432
- Set the number of icons that appear on the home screen 432
- Turn on event sounds 432
- About tty support 433
- Make a call using a voice command 433
- Tty support 433
- Turn on tty support 433
- Voice dialing 433
- Autotext 434
- Change an autotext entry 434
- Predict words as you type 434
- Predictive input method 434
- Type text using the predictive input method 434
- Glossary 435
- Legal notice 440
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