![Blackberry Pearl 8220 [211/280] Application troubleshooting](/img/pdf.png)
Blackberry Pearl 8220 [211/280] Application troubleshooting
![Blackberry Pearl 8220 [211/280] Application troubleshooting](/views2/2007429/page211/bgd3.png)
Application troubleshooting
I cannot add applications
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that your device has enough memory to add the application.
My device does not have enough available memory to update the BlackBerry Device
Software
Try performing the following actions:
• Delete media files, display languages, or third-party applications that you do not use.
• Transfer media files that you have stored in the BlackBerry® device memory to a media card.
User Guide
Application troubleshooting
209
Содержание
- Contents 3
- Blackberry basics shortcuts 10
- Phone shortcuts 10
- Shortcuts 10
- Attachment shortcuts 11
- Message shortcuts 11
- Browser shortcuts 12
- Camera and video camera shortcuts 12
- Media shortcuts 12
- Calendar shortcuts 13
- Typing shortcuts 13
- Map shortcuts 14
- Search shortcuts 14
- Answer a second call 15
- Find your phone number 15
- Make a call 15
- Mute a call 15
- Phone basics 15
- Dial an extension 16
- Dial using numbers or letters 16
- Make a call when the device is locked 16
- Place a call on hold 16
- Switch applications during a call 16
- Turn on the speakerphone 16
- About emergency calls 17
- About using a headset 17
- Emergency calls 17
- Make an emergency call 17
- Adjust the volume 18
- Change the default volume for calls 18
- Improve sound quality during a call 18
- Improve sound quality for all calls 18
- Volume 18
- Change the contact assigned to a speed dial key 19
- Change the voice mail access number 19
- Check your voice mail 19
- Set up speed dial for a contact 19
- Speed dial 19
- Voice mail 19
- Change the voice dialing language 20
- Check a status using a voice command 20
- Dial an extension using a voice command 20
- Make a call using a voice command 20
- Voice dialing 20
- Set playback options for voice dialing 21
- Set the matching sensitivity level for voice commands 21
- Turn off choice lists for voice commands 21
- Turn off voice prompts 21
- Conference calls 22
- Create a phone number link for a conference call 22
- Improve voice recognition of numbers 22
- Make a conference call 22
- Speak privately with a contact during a conference call 22
- About call logs 23
- Add notes to a call log 23
- Call logs 23
- Disconnect a contact from a conference call 23
- Leave a conference call 23
- View call logs in a message list 23
- Call waiting 24
- Change call log notes 24
- Delete call log notes 24
- Send a call log 24
- Turn on call waiting 24
- About call forwarding 25
- Add a call forwarding phone number 25
- Call forwarding 25
- Forward calls 25
- About call blocking 26
- Call blocking 26
- Change a call forwarding phone number 26
- Delete a call forwarding phone number 26
- About fixed dialing 27
- Block calls 27
- Change the call blocking password 27
- Fixed dialing 27
- Add a contact to your fixed dialing list 28
- Change a contact in your fixed dialing list 28
- Turn on fixed dialing 28
- About smart dialing 29
- Delete a contact from your fixed dialing list 29
- Set options for dialing extensions 29
- Set the default country code and area code 29
- Smart dialing 29
- About multiple phone numbers 30
- About tty support 30
- Multiple phone numbers 30
- Tty support 30
- Turn on tty support 30
- Phone options 31
- Sort phone numbers or contacts on the phone screen 31
- Switch the active phone number 31
- Turn on dialing from the lock screen 31
- Hide or display your phone number when you make calls 32
- Reset a call timer 32
- Stop answering calls automatically when you open the flip 32
- Turn off the prompt that appears before you delete items 32
- About telecoil mode 33
- Phone shortcuts 33
- Turn on telecoil mode 33
- I cannot check my voice mail 34
- I cannot make calls using a voice command 34
- I cannot make or receive calls 34
- My phone number appears as unknown in the phone application 34
- Phone troubleshooting 34
- I cannot make a conference call 35
- My device does not recognize names or numbers in voice commands 35
- Some features are not available on my device 35
- Attach a contact to a message 36
- Blind carbon copy a contact 36
- Check spelling 36
- Composing messages 36
- Message basics 36
- Messages 36
- Save a draft of a message 36
- Set the importance level for a message 36
- Add a signature 37
- Create a link for a pin 37
- Delete the disclaimer from an email message 37
- Send an email message 37
- Sending messages 37
- Send a pin message 38
- Send an sms text message 38
- Forward a message 39
- Reply to a message 39
- Resend a message 39
- Send an mms message 39
- Stop a message from sending 39
- Managing messages 40
- Mark a message as opened or unopened 40
- Open a message 40
- Save a message 40
- Search for text in a message in an attachment or on a web page 40
- View an address instead of a display name 40
- Delete a message 41
- Delete multiple messages 41
- Email message basics 41
- Email messages 41
- Send an email message 41
- View messages in a specific folder 41
- Add change or delete an email message folder 42
- Delete the original text from a reply message 42
- File an email message 42
- Forward messages from a specific email message folder to your device 42
- About email message filters 43
- Email message filters 43
- Stop storing messages sent from your computer on your device 43
- Stop storing messages sent from your device on your computer 43
- Create an email message filter 44
- Create an email message filter based on a contact or subject 44
- Options for email message filters 44
- Change an email message filter 45
- Prioritize email message filters 45
- Turn on an email message filter 45
- Check spelling automatically before sending email messages 46
- Delete an email message filter 46
- Email message options 46
- Set an out of office reply 46
- Hide filed email messages 47
- Request delivery or read confirmation for email messages 47
- Stop loading pictures in html email messages 47
- View email messages in plain text format 47
- Change the email address that you use to send messages or meeting invitations 48
- Receive only the first section of long email messages 48
- Stop forwarding email messages to your device 48
- About pin messages 49
- Find your pin 49
- Pin messages 49
- Send a pin message 49
- Set a high importance level for received pin messages 49
- About sms text messages 50
- Delete the history from an sms text message 50
- Find your sms phone number 50
- Send an sms text message 50
- Sms text message basics 50
- Sms text messages 50
- Options for sms text messages 51
- Request delivery notification for all sms text messages 51
- Store sms text messages on your sim card 51
- Turn off autotext for sms text messages 51
- View more of the history in sms text messages 51
- About cell broadcasting 52
- Cell broadcasting 52
- Set a wireless network type for sending sms text messages 52
- Set how long your service center attempts to send sms text messages 52
- Turn on cell broadcasting 52
- Rename a cell broadcast channel 53
- Stop receiving messages from a cell broadcast channel 53
- About mms messages 54
- Create a slide show in an mms message 54
- Find your mms phone number 54
- Mms message basics 54
- Mms messages 54
- Send an mms message 54
- Add an appointment to your calendar from an mms message 55
- Attach a contact or appointment to an mms message 55
- Attach a media file to an mms message 55
- Mms message attachments 55
- Add a contact to your contact list from an mms message 56
- Mms message options 56
- Request delivery notification or read notification for all mms messages 56
- Request delivery or read notification for an mms message 56
- Save a media file from an mms message 56
- View the size of an mms message before sending it 56
- Block mms messages 57
- Message list options 57
- Stop receiving mms messages when roaming 57
- Turn off the prompt that appears before you delete items 57
- Turn off the prompt that appears when you mark messages as opened 57
- Change how a message list displays messages 58
- Set how long your device stores messages 58
- Use color to differentiate work messages from other messages 58
- About multiple message lists 59
- Hide sent messages 59
- Hide the new or unopened message indicator 59
- Use one message list or multiple message lists 59
- Add a contact to your allowed sender list 60
- Allow messages from contacts in your contact list or allowed sender list 60
- Block incoming messages 60
- View call logs in a message list 60
- Message shortcuts 61
- Reset a blocked message counter 61
- About signing and encrypting messages 62
- Encrypt a message with a pass phrase 62
- S mime protected message basics 62
- S mime protected messages 62
- Sign or encrypt a message 62
- Add a certificate from a message 63
- Add a certificate from an attachment 63
- Attach a certificate to a message 63
- Attachment indicators in s mime protected messages 63
- Download the certificate used to sign or encrypt a message 63
- Add connection information for a certificate server from a message 64
- Digital signature indicators for s mime protected messages 64
- S mime protected message status 64
- View encryption information for a weakly encrypted message 64
- View the certificate used to sign or encrypt a message 64
- Change options for downloading attachments in encrypted messages 65
- Change your signing or encryption certificate 65
- Check the status of a certificate or certificate chain 65
- Encryption status indicators 65
- S mime protected message options 65
- About message classifications 66
- Change the default message classification 66
- Change the default signing and encryption option 66
- Change the encryption algorithms for s mime protected messages 67
- Change the size of s mime indicators in messages 67
- Request delivery notification for signed s mime protected messages 67
- Turn off the prompt that appears before an s mime protected message is truncated 67
- Turn off the prompt that appears when you use an s mime certificate that is not recommended for use 67
- About signing and encrypting messages 68
- I cannot open an attachment in an encrypted message 68
- Pgp protected message basics 68
- Pgp protected messages 68
- S mime protected message troubleshooting 68
- Some signing and encryption options are not available on my device 68
- Add a pgp key from a message 69
- Attach a pgp key to a message 69
- Download the pgp key used to sign or encrypt a message 69
- Encrypt a pgp protected message with a pass phrase 69
- Sign or encrypt a message 69
- Add a pgp key from an attachment 70
- Add connection information for a certificate server from a message 70
- Attachment indicators in pgp protected messages 70
- Encryption status indicators 70
- Pgp protected message status 70
- View the pgp key used to sign or encrypt a message 70
- Change options for downloading attachments in encrypted messages 71
- Change your signing and encryption key 71
- Digital signature indicators for pgp protected messages 71
- Pgp protected message options 71
- About message classifications 72
- Change the default message classification 72
- Change the default signing and encryption option 72
- Change the encryption algorithms for pgp protected messages 73
- Change the size of pgp indicators in messages 73
- Turn off the prompt that appears before a pgp protected message is truncated 73
- Turn off the prompt that appears when you use a pgp key that is not recommended for use 73
- I cannot open an attachment in an encrypted message 74
- I cannot send messages 74
- Message troubleshooting 74
- Pgp protected message troubleshooting 74
- Some signing and encryption options are not available on my device 74
- I am not receiving messages 75
- I cannot file email messages 75
- I cannot send sms text messages 75
- A message or attachment does not appear or is truncated 76
- Html email messages do not appear correctly 76
- I am not receiving sms text messages 76
- Some email message folders appear dimmed 76
- Some messages no longer appear on my device 76
- The number of new or unopened messages is different than i expected 76
- Email message filters are not working correctly 77
- I cannot attach a file to an mms message 77
- I cannot turn on cell broadcasting 77
- I cannot use a shortcut to view one type of message in a message list 77
- Some features are not available on my device 77
- About attachments 79
- Attachment basics 79
- Attachments 79
- Download an attachment 79
- Open an attachment 79
- Open a link in an attachment 80
- Search for text in a message in an attachment or on a web page 80
- Set font options for an attachment 80
- Stop downloading an attachment 80
- View properties for an attachment 80
- Documents 81
- Move to a specific cell 81
- Open a password protected pdf file 81
- Spreadsheets 81
- View the table of contents in a document 81
- View tracked changes in a document 81
- Change the size of a column 82
- Set display options for a spreadsheet 82
- Switch worksheets 82
- View a list of worksheets 82
- View the content of a cell 82
- Media files 83
- Presentations 83
- Rotate a slide 83
- Switch pages in a multi page tif file 83
- Switch presentation views 83
- Switch slides 83
- View a list of pages in a multi page tif file 83
- About vcard contact attachments 84
- Add a contact to your contact list from a vcard contact attachment 84
- Open a vcard contact attachment 84
- Save a slide 84
- Vcard contact attachments 84
- Zoom in to or out from a slide 84
- A message or attachment does not appear or is truncated 85
- A question mark appears on a slide 85
- A skipped content bar appears in a document 85
- Attachment shortcuts 85
- Attachment troubleshooting 85
- Camera and video camera 86
- Pan a picture 86
- Take a picture 86
- Zoom in to or out from a picture 86
- Camera and video camera options 87
- Change the picture size 87
- Change the video size and format 87
- Record a video 87
- Set picture quality 87
- Apply a color effect to pictures or videos 88
- Camera and video camera shortcuts 88
- Change options to compensate for different lighting conditions in pictures or videos 88
- Change the location for storing pictures or videos 88
- Camera and video camera troubleshooting 89
- I cannot save pictures or videos 89
- Some pictures that i take are blurry 89
- The flash dims or turns off 89
- About transferring media files 90
- Save a song or video from a web page 90
- Transfer a file between your device and your computer in mass storage mode 90
- Transfer a file between your device and your computer using the roxio media manager 90
- Transferring and downloading media files 90
- Download a ring tone 91
- Receive a media file using bluetooth technology 91
- Send a media file 91
- Download a home screen background 92
- Play a media file 92
- Play a song or video on a web page 92
- Playing media files and recording voice notes 92
- Shuffle songs 92
- Adjust the volume 93
- Amplify the volume 93
- Fast forward or rewind a media file 93
- Pause a media file 93
- Play the next or previous song in a category 93
- Record a voice note 93
- Search for a media file 93
- About using a headset 94
- Improve sound quality for media files 94
- Keep backlighting on when you play a video 94
- About playlists 95
- Change a standard playlist 95
- Create a standard playlist 95
- Managing media files 95
- Playlists 95
- Create an automatic playlist 96
- Delete a playlist 96
- Rename a playlist 96
- Repeat a playlist 96
- Change the amount of memory available for media files 97
- Move a media file 97
- Rename a media file 97
- View properties for a media file 97
- Delete a media file 98
- Use a picture as the home screen background 98
- View a picture 98
- Viewing pictures 98
- Change the number of seconds between slides in a slide show 99
- Pan a picture 99
- View pictures as a slide show 99
- View pictures by name 99
- Zoom in to or out from a picture 99
- Hide album art from picture folders 100
- Managing pictures 100
- Rotate a picture 100
- Save a picture 100
- Sort pictures 100
- Delete a picture or picture folder 101
- Move a picture 101
- Rename a picture or picture folder 101
- About file encryption 102
- About media cards 102
- Encrypt the files on a media card 102
- Format a media card 102
- Media card and mass storage mode options 102
- View the amount of available memory 102
- Media shortcuts 103
- Turn off mass storage mode 103
- Turn off media card support 103
- Turn off the mass storage mode prompt 103
- I cannot open media files 104
- I cannot play a song or video on a web page 104
- Media troubleshooting 104
- My device does not recognize my media card 104
- My device is not using the correct ring tone or home screen background 105
- Some features are not available on my device 105
- Browser 106
- Browser basics 106
- Browsing web pages 106
- Search the internet 106
- Switch browser views 106
- Visit a web page 106
- Zoom in to or out from a web page 106
- Close the browser 107
- Move back or forward a web page 107
- Refresh a web page 107
- Return to the home page 107
- Save a web page to a message list 107
- Search for text in a message in an attachment or on a web page 107
- Stop loading a web page 107
- View a list of web pages you visited recently 107
- Copy an address for a web page link or picture 108
- Send a link or picture from a web page 108
- Send a web page address 108
- View the address for a link or picture 108
- View the address for a web page 108
- Viewing copying and forwarding addresses 108
- About bookmarks for web pages 109
- Add a bookmark for a web page 109
- Browser bookmarks 109
- Play a song or video on a web page 109
- Save a song or video from a web page 109
- View a full picture on a web page 109
- Viewing pictures and playing media files 109
- Zoom in to or out from a picture 109
- Add a bookmark folder for web pages 110
- Change a bookmark for a web page 110
- Delete a bookmark for a web page 110
- Send a bookmark for a web page 110
- About web feeds 111
- Delete a bookmark folder for web pages 111
- File a bookmark for a web page 111
- Rename a bookmark folder for web pages 111
- Web feeds 111
- Change a web feed 112
- Listen to web feed content 112
- Mark a web feed title as opened or unopened 112
- Subscribe to a web feed 112
- View web feed content 112
- Browser options 113
- Change the default browser view 113
- Change the home page or start page 113
- Delete a web feed 113
- File a web feed 113
- Change display options for web pages 114
- Change javascript options 114
- Change options for pictures and animation on web pages 114
- Change font options for web pages 115
- Clear a browser cache 115
- Receive a prompt before closing the browser or running a script 115
- Set the character encoding for all web pages 115
- About browser configurations 116
- Clear the browser history 116
- Set the default browser configuration 116
- About tls 117
- About wtls 117
- Browser security 117
- Manage browser security 117
- Tls options 117
- Add a trusted content server 118
- Wtls options 118
- About browser push 119
- Browser push 119
- Browser push options 119
- Turn off browser push 119
- Browser shortcuts 120
- Browser troubleshooting 121
- I cannot play a song or video on a web page 121
- I cannot set up automatic synchronization for bookmarks 121
- I receive a prompt to switch browsers when streaming a song or video 121
- No browser is available on my device 121
- Change what appears on the display when your device is charging 122
- Date time and alarm 122
- Get the date and time from the wireless network automatically 122
- Set the date and time 122
- Change the clock face 123
- Display a second time zone 123
- Set options for bedside clock mode 123
- Turn on bedside clock mode 123
- Change alarm notification options 124
- Silence the alarm 124
- Turn on the alarm 124
- Use the stopwatch 124
- Change timer notification options 125
- Date time and alarm troubleshooting 125
- Set the timer 125
- The time on my device is incorrect 125
- About pauses and waits 126
- Add a contact 126
- Add a contact from a message call log or web page 126
- Contact basics 126
- Contacts 126
- Name a custom contact list field 126
- Personal organizer 126
- Add a pause or a wait to a phone number 127
- Change a contact 127
- Delete a contact 127
- Manage contact lookup results 127
- Search for contacts in your organization s address book 127
- View a contact 127
- About custom ring tones 128
- Add a caller id picture for a contact 128
- Assign a ring tone to a contact 128
- Change the caller id picture for a contact 128
- Customizing contacts 128
- About mailing lists 129
- Change a mailing list 129
- Create a mailing list 129
- Delete the caller id picture for a contact 129
- Mailing lists 129
- About multiple contact lists 130
- Change the default contact list 130
- Delete a mailing list 130
- Multiple contact lists 130
- Switch contact lists 130
- View a mailing list 130
- Change the display options for contacts 131
- Contact list options 131
- Sort contacts or tasks 131
- Turn off the prompt that appears before you delete items 131
- View the number of contacts stored on your device 131
- About calendar views 132
- Calendar 132
- Calendar basics 132
- Caller id pictures are not appearing on my device 132
- Contact troubleshooting 132
- Custom contact list field data is not appearing on my computer 132
- Move around a calendar 132
- Schedule an appointment 132
- Switch calendar views 132
- Recurrence fields 133
- Schedule a meeting 133
- Schedule an appointment quickly in day view 133
- Check spelling 134
- Delete an appointment meeting or alarm 134
- Open an appointment meeting or alarm 134
- Schedule an alarm 134
- Switch days in day view 134
- Meetings 135
- Recurrence fields 135
- Respond to a meeting invitation 135
- Schedule a meeting 135
- View your calendar when responding to a meeting 135
- Calendar options 136
- Change the default calendar view 136
- Change the list of participants for a meeting 136
- Check availability of meeting participants 136
- Contact a meeting participant 136
- Send an email message to all meeting participants 136
- Change the default reminder time for calendar entries 137
- Change the email address that you use to send messages or meeting invitations 137
- Change the snooze time for reminders 137
- Change the start and end time for days 137
- Change the first day of the week 138
- Hide free time in agenda view 138
- View more of the subject line for appointments in agenda view 138
- View tasks in a calendar 138
- About multiple calendars 139
- Change how long your device stores calendar entries 139
- Multiple calendars 139
- Turn off the prompt that appears before you delete items 139
- View the number of calendar entries stored in a calendar 139
- Calendar shortcuts 140
- Change the calendar that reminds you of appointments 140
- Change the default calendar 140
- Switch calendars 140
- Use color to differentiate calendars 140
- Calendar troubleshooting 141
- Create a task 141
- I cannot schedule appointments that span multiple days 141
- I cannot set some fields when scheduling appointments 141
- Recurrence fields 141
- Some characters in calendar entries do not appear correctly after synchronization 141
- Task basics 141
- Change a task 142
- Change the status of a task 142
- Check spelling 142
- Hide completed tasks 142
- Send a task or memo 142
- Change the snooze time for reminders 143
- Delete a task 143
- Sort contacts or tasks 143
- Task list options 143
- View tasks in a calendar 143
- Change a memo 144
- Create a memo 144
- Memo basics 144
- Turn off the prompt that appears before you delete items 144
- View the number of tasks or memos stored on your device 144
- Check spelling 145
- Delete a memo 145
- Memo list options 145
- Send a task or memo 145
- Turn off the prompt that appears before you delete items 145
- View the number of tasks or memos stored on your device 145
- About categories 146
- Categories 146
- Categorize a contact task or memo 146
- Create a category for contacts tasks or memos 146
- Sort contacts tasks or memos by category 146
- Calculator 147
- Convert a measurement 147
- Delete a category 147
- Delete a contact task or memo from a category 147
- Use the calculator 147
- About notification profiles 148
- Change your ring tone 148
- Create a notification profile 148
- Notification basics 148
- Notification profiles 148
- Switch notification profiles 148
- Change a notification profile 149
- Delete a notification profile 149
- Prevent notification during calls 149
- Silence your device 149
- Download a ring tone 150
- Led notification 150
- Turn off bluetooth connection notification 150
- About custom notification 151
- Custom notification 151
- Set custom notification for calls or messages from a specific contact 151
- Turn on wireless coverage notification 151
- Change a notification profile exception 152
- Change the list of contacts for a notification profile exception 152
- Change the order of notification profile exceptions 152
- Delete a notification profile exception 152
- About custom ring tones 153
- Assign a ring tone to a contact 153
- I am not receiving notification for incoming calls or messages 153
- I cannot change some fields in a calls from notification profile exception 153
- My device is vibrating more times than expected 153
- Notification profile troubleshooting 153
- Clear a field 154
- Cut copy and paste text 154
- Highlight a line of text 154
- Highlight text character by character 154
- Type a symbol 154
- Type an accent or special character 154
- Typing 154
- Typing basics 154
- About typing input methods 155
- Cancel a text selection 155
- Set the cursor speed 155
- Turn on key tones 155
- Type text using suretype technology 155
- Typing input methods 155
- About typing input languages 156
- Switch typing input methods 156
- Switch typing input methods when typing 156
- Type text using multi tap 156
- Change the input options for suretype technology 157
- Change the typing input language 157
- Check spelling 157
- Correct spelling while you type 157
- Spelling checker 157
- Add a word to the custom dictionary 158
- Change options for checking spelling 158
- Check spelling automatically before sending email messages 158
- Correct spelling quickly while you type 158
- Stop displaying spelling suggestions in the list that appears when you type 158
- About the custom dictionary 159
- Add a word to the custom dictionary 159
- Change a word in the custom dictionary 159
- Custom dictionary 159
- Delete a word from the custom dictionary 159
- Change a word in the custom dictionary 160
- Delete a word from the custom dictionary 160
- Stop adding items to the custom dictionary automatically 160
- Stop displaying contacts in the list that appears when you type 160
- About autotext 161
- Autotext 161
- Create an autotext entry 161
- Turn off autotext for sms text messages 161
- Change an autotext entry 162
- Delete an autotext entry 162
- Typing shortcuts 162
- Undo an autotext change 162
- I cannot check spelling 163
- I cannot type a password 163
- Suretype technology does not recognize a word 163
- Typing troubleshooting 163
- About typing input languages 164
- Add a display language 164
- Change the display language 164
- Change the typing input language 164
- Delete a display language 164
- Language 164
- Change the input options for suretype technology 165
- Change the voice dialing language 165
- Switch typing input methods 165
- Change the shortcut for switching typing input languages 166
- Turn off the shortcut for switching typing input languages 166
- Use a shortcut to switch typing input languages while you type 166
- Change the display options for contacts 167
- Language troubleshooting 167
- Some characters do not appear correctly on my device 167
- About backlighting 168
- Backlighting 168
- Display and keyboard 168
- Display options 168
- Set how long backlighting remains on 168
- Set the brightness of the backlighting 168
- Stop backlighting from dimming automatically 168
- Use a picture as the home screen background 168
- About organizing applications 169
- Add an application folder 169
- Change the display font 169
- Download a home screen background 169
- Set owner information 169
- Change an application folder 170
- Delete an application folder 170
- Hide an application icon 170
- Move an application icon 170
- Change options for notifications on the external display 171
- External display 171
- Keyboard options 171
- Review notifications on the external display 171
- Turn off trackball sounds 171
- Turn on key tones 171
- About themes 172
- Assign an application to a convenience key 172
- Set the cursor speed 172
- Set the trackball sensitivity 172
- Themes 172
- Accessibility options 173
- Change the contrast 173
- Delete a theme 173
- Download a theme 173
- Switch themes 173
- Display troubleshooting 174
- My device screen turns off 174
- My display changed 174
- No application opens when i press a convenience key 174
- The notification details do not appear on the external display 174
- Messages attachments and web pages 175
- Search 175
- Search criteria 175
- Search for messages 175
- Manage message search results 176
- Search for messages by contact or subject 176
- Change a saved search 177
- Delete a saved search 177
- Search for text in a message in an attachment or on a web page 177
- View a list of saved searches 177
- Manage contact lookup results 178
- Organizer data 178
- Search for contacts in your organization s address book 178
- Search for organizer data 178
- Search shortcuts 179
- About synchronization 180
- Delete email messages over the wireless network 180
- Reconcile email messages over the wireless network 180
- Synchronization 180
- About synchronization conflicts 181
- Prerequisites synchronizing organizer data over the wireless network 181
- Synchronize organizer data over the wireless network 181
- About backing up and restoring device data 182
- Manage data synchronization conflicts 182
- Manage email reconciliation conflicts 182
- Prerequisites restoring data over the wireless network 182
- Delete all device data 183
- Email messages are not reconciling over the wireless network 183
- Empty the deleted items folder on your computer from your device 183
- Synchronization troubleshooting 183
- Custom contact list field data is not appearing on my computer 184
- Email messages are not being deleted over the wireless network 184
- I am not receiving email messages from personal folders on my computer 184
- Organizer data is not synchronizing over the wireless network 184
- Some characters in calendar entries do not appear correctly after synchronization 184
- About bluetooth technology 185
- Bluetooth technology 185
- Bluetooth technology basics 185
- Connect to a paired bluetooth enabled device 185
- Pair with a bluetooth enabled device 185
- Turn on bluetooth technology 185
- Receive a media file using bluetooth technology 186
- Send a media file 186
- Share contacts with a paired bluetooth enabled car kit 186
- Switch to a paired bluetooth enabled device during a call 186
- Bluetooth technology options 187
- Delete a paired bluetooth enabled device 187
- Prevent your device from sharing contacts with bluetooth enabled devices 187
- Rename a paired bluetooth enabled device 187
- Change the pairing name for your blackberry device 188
- Make your blackberry device discoverable 188
- Restrict outgoing calls 188
- Turn off bluetooth connection notification 188
- Bluetooth profiles 189
- Turn off a bluetooth profile 189
- Turn off the prompt that appears when connecting or pairing 189
- Encrypt data that you send or receive using bluetooth technology 190
- Turn off automatic reconnection to bluetooth enabled devices 190
- Bluetooth technology troubleshooting 191
- I cannot pair with a bluetooth enabled device 191
- I cannot share contacts with a paired bluetooth enabled device 191
- I cannot type a passkey on a bluetooth enabled device 191
- My list of paired bluetooth enabled devices does not appear 191
- About gps technology 192
- Get your gps location 192
- Gps technology 192
- Turn off location aiding 192
- Gps technology troubleshooting 193
- I cannot use gps technology 193
- Get directions 194
- Map basics 194
- Send a route or a map 194
- View a location on a map 194
- View directions as a route on a map 194
- Show or hide a layer on a map 195
- Track your movement 195
- View a list of points of interest near a location 195
- View points of interest on a map 195
- Add a bookmark for a location or route 196
- Maps bookmarks 196
- Navigation 196
- Pan a map 196
- Set a home or work address 196
- Zoom in to a direction on a route 196
- Zoom in to or out from a map 196
- Add a bookmark folder for locations or routes 197
- Change a bookmark for a location or route 197
- Delete a bookmark for a location or route 197
- File a bookmark for a location or route 197
- Clear the map cache 198
- Map options 198
- Set the gps receiver that you use to track your movement 198
- View status information at the top of a map 198
- Geotag pictures that you take 199
- Hide the tracking information at the bottom of a map 199
- Keep backlighting on when you track your movement 199
- View north at the top of a map 199
- Diagonal lines appear on a map 200
- Map shortcuts 200
- Maps troubleshooting 200
- View a geotagged picture on a map 200
- Add a contact 201
- Blackberry messenger 201
- Contacts 201
- Respond to an invitation 201
- Turn on invitation passwords 201
- Add a group 202
- Delete a contact 202
- Groups 202
- Rename a contact 202
- Turn off invitation forwarding options 202
- View a contact s information 202
- Conversations 203
- Delete a group 203
- Move a contact to a different group 203
- Open a conversation 203
- Rename a group 203
- Start a conversation 203
- Add an emoticon 204
- Ping a contact 204
- Send a file to a contact 204
- Send a vcard contact attachment 204
- Send a voice note to a contact 204
- Turn off ping vibration 204
- Clear a conversation 205
- Copy a conversation 205
- Prevent conversations from appearing in the main message list 205
- Send a broadcast message 205
- Start a conference 205
- View conference participants 205
- Availability 206
- Change your availability status 206
- Change your display name 206
- End a conversation 206
- Send your gps location to a contact 206
- Show when you are on the phone 206
- Receive notification when a contact becomes available 207
- Show when you are listening to an audio file 207
- Add an application 208
- Applications 208
- Delete a third party application 208
- Switch applications 208
- View properties for an application 208
- About updating the blackberry device software 209
- Prerequisites updating the blackberry device software over the wireless network 209
- Receive a device password prompt before you add an application 209
- View the size of an application database 209
- Delete the previous version of the blackberry device software 210
- Return to the previous version of the blackberry device software 210
- Update the blackberry device software 210
- Application troubleshooting 211
- I cannot add applications 211
- My device does not have enough available memory to update the blackberry device software 211
- About wireless coverage indicators 212
- Find information about wireless coverage indicators 212
- Network connection indicators 212
- Turn off a wireless connection 212
- Wireless network coverage 212
- Turn on wireless coverage notification 213
- About the preferred wireless network list 214
- Add a wireless network to the preferred wireless network list 214
- Change the order of preferred wireless networks 214
- Delete a wireless network from the preferred wireless network list 215
- Turn off data service 215
- About roaming 216
- Switch wireless networks manually 216
- Verify the status of network connections and services 216
- About connecting to a wi fi network 217
- About wi fi profiles 217
- Connect to a wi fi network 217
- Wi fi connection settings 217
- Wi fi profile security options 217
- Change the order of wi fi profiles 218
- Delete a wi fi profile 219
- Install a root certificate on your computer 219
- Prevent your device from connecting to a wi fi network 219
- Switch wi fi networks manually 219
- Advanced wi fi connection settings 220
- Change a wi fi profile 220
- Wi fi profile connection options 220
- Wi fi profile security options 221
- About connecting to a wi fi network for uma 222
- Change your preferred network type 222
- Uma connection settings 222
- Wi fi profile ip and dns options 222
- I cannot connect to a wi fi network 223
- I cannot connect to a wireless network 223
- Wireless network coverage troubleshooting 223
- I cannot synchronize a certificate 224
- Check the battery power level 225
- Extend battery life 225
- Power battery and memory 225
- Reset the device 225
- Set your device to turn on and turn off automatically 225
- Turn off your device 225
- Best practice optimizing your device performance 226
- Format a media card 226
- View the amount of available memory 226
- About the sim card phone book 228
- Add a contact to your sim card 228
- Copy a contact from your contact list to your sim card 228
- Copy contacts from your sim card to your contact list 228
- Sim card 228
- Change a sim card contact 229
- Delete a sim card contact 229
- Store sms text messages on your sim card 229
- About sim card security 230
- Change the display name for a phone number 230
- Change the sim card pin code 230
- Protect your sim card with a pin code 230
- About the device password 231
- Change the device password 231
- Lock the device 231
- Security 231
- Security basics 231
- Set a device password 231
- About the password keeper 232
- Add a password to the password keeper 232
- Lock your device when you insert it in the holster or close the flip 232
- Password keeper 232
- Set a limit for device password attempts 232
- Change a password in the password keeper 233
- Generate a random password 233
- Hide passwords in the password keeper 233
- Set criteria for randomly generated passwords 233
- View a password in the password keeper 233
- Change the password keeper password 234
- Copy a password 234
- Delete a password from the password keeper 234
- Prevent password copying 234
- Turn off the prompt that appears before you delete items 234
- About file encryption 235
- Encrypt the files on a media card 235
- Encryption 235
- Set a limit for password attempts in the password keeper 235
- About content protection 236
- About encryption keys 236
- Protect your device data 236
- Set content protection strength 236
- About content compression 237
- About memory cleaning 237
- Generate an encryption key 237
- Memory cleaning 237
- Turn on memory cleaning 237
- Change when your device deletes sensitive data from the temporary device memory 238
- Delete sensitive application data from the temporary device memory 238
- View the icon for the memory cleaning application on the home screen 238
- Certificate basics 239
- Certificate properties 239
- Certificates 239
- Download a certificate from an ldap certificate server 239
- View properties for a certificate 239
- Send a certificate 240
- View one type of certificate in the certificate list 240
- Certificate status 241
- Certificate status indicators 241
- Check the revocation status of a certificate or certificate chain 241
- Delete a certificate 241
- View the certificate chain for a certificate 241
- Certificate revocation reasons 242
- Change the trust status of a certificate 242
- Revoke a certificate 242
- Add an email address to a certificate 243
- Certificate options 243
- Change the display name for a certificate 243
- Turn off the display name prompt that appears when you add a certificate to the key store 243
- Certificate shortcuts 244
- Turn off the fetch status prompt that appears when you add a certificate to the key store 244
- Download a personal pgp key from the pgp universal server 245
- Download a pgp key from an ldap certificate server 245
- Download an updated pgp key from an ldap certificate server 245
- Pgp key basics 245
- Pgp keys 245
- View properties for a pgp key 245
- Pgp key properties 246
- Send a pgp key 246
- Clear the pgp data cache 247
- Delete a pgp key 247
- Pgp key status 247
- Pgp key status indicators 247
- Change the trust status of a pgp key 248
- Check the revocation status of a pgp key 248
- Pgp key revocation reasons 248
- Revoke a pgp key 248
- Change the display name for a pgp key 249
- Pgp key options 249
- Turn off the display name prompt that appears when you add a pgp key to the key store 249
- Turn off the fetch status prompt that appears when you add a pgp key to the key store 249
- Add a certificate server 250
- Certificate servers 250
- I cannot download a pgp key from an ldap certificate server 250
- Pgp key shortcuts 250
- Pgp key troubleshooting 250
- Change connection information for a certificate server 251
- Connection options for ldap certificate servers 251
- Connection options for ocsp and crl servers 251
- About the key store 252
- Change the key store password 252
- Delete a certificate server 252
- Key stores 252
- Send connection information for a certificate server 252
- Add contacts to your contact list automatically when you add items to the key store 253
- Change the service that your device uses to download certificates 253
- Change when your device deletes the key store password 253
- Synchronize the key store password with the device password 253
- Change the refresh rate for certificate revocation lists 254
- Reject certificate revocation lists from unverified crl servers 254
- Turn off automatic backup of key store data 254
- About two factor authentication 255
- About using a smart card with your device 255
- Smart cards 255
- Turn on two factor authentication 255
- About smart password entry 256
- Import a certificate from a smart card 256
- Lock your device when you remove your smart card from your smart card reader 256
- Turn off smart password entry 256
- Check the status of your authentication certificate automatically 257
- Prerequisites using authentication certificates 257
- Store the pass phrase for your smart card in the application memory 257
- Switch smart password filters 257
- Use a certificate to authenticate your smart card 257
- About software tokens 258
- Change the pin for a software token on your device 258
- Software tokens 258
- Turn off notification for smart card connections 258
- Vpn settings 258
- About vpn profiles 259
- Change the software token for a vpn profile 259
- Change the user name and password for a vpn profile 259
- Log in to a vpn 259
- Prerequisites logging in to a vpn 259
- About permissions for third party applications 260
- About security self tests 260
- Reset connection permissions for third party applications 260
- Third party application control 260
- Verify security software 260
- About direct internet connections for third party applications 261
- Set permissions for a third party application 261
- Set up a direct internet connection for a third party application 261
- Turn on safe mode 261
- Connection permissions for third party applications 262
- Interaction permissions for third party applications 262
- Data permissions for third party applications 263
- I cannot download a certificate 263
- Security troubleshooting 263
- I cannot connect to a wi fi network or log in to a vpn using a software token 264
- I cannot unlock my device using my smart card 264
- My device prompts me to make an emergency call when i type a password 264
- About service books 265
- Accept a service book 265
- Delete a service book 265
- Service books 265
- Service books and diagnostic reports 265
- About diagnostic reports 266
- Delete a diagnostic report 266
- Diagnostic reports 266
- Run a diagnostic report 266
- Submit a diagnostic report 266
- View a diagnostic report 266
- I cannot run or submit a diagnostic report 267
- Set a default recipient for diagnostic reports 267
- View the version number of the blackberry device software on your device 267
- Wi fi diagnostic reports 267
- About wi fi diagnostic reports 268
- Include advanced data in wi fi diagnostic reports 268
- Set a default recipient for wi fi diagnostic reports 268
- Submit a wi fi diagnostic report 268
- About brickbreaker 270
- Brickbreaker 270
- Brickbreaker capsules 270
- Adjust the volume 271
- Brickbreaker scoring 271
- Play brickbreaker 271
- Set the paddle speed 271
- Check the high scores on the brickbreaker web site 272
- Submit a score to the brickbreaker high score web site 272
- Glossary 273
- Legal notice 278
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