![Blackberry Pearl 8130 [211/269] Wireless network coverage troubleshooting](/img/pdf.png)
Blackberry Pearl 8130 [211/269] Wireless network coverage troubleshooting
![Blackberry Pearl 8130 [211/269] Wireless network coverage troubleshooting](/views2/2007431/page211/bgd3.png)
Wireless network coverage troubleshooting
I cannot connect to a wireless network
Try performing the following actions:
• Verify that you have turned on the connection to the wireless network.
• If you have set a specific speed for wireless network connections, verify that you are in a wireless coverage area that supports
the connection speed.
209
Содержание
- Contents 3
- About typing input methods 11
- Blackberry basics 11
- Switch typing input methods 11
- Type text using suretype technology 11
- About links 12
- Assign an application to a convenience key 12
- Set owner information 12
- Switch applications 12
- Turn on standby mode 12
- Blackberry basics shortcuts 13
- Blackberry basics troubleshooting 13
- Create a link for a pin 13
- I cannot type a password 13
- No application opens when i press a convenience key 13
- Some features are not available on my device 13
- Blackberry basics shortcuts 15
- Camera and video camera shortcuts 15
- Phone shortcuts 15
- Shortcuts 15
- Media shortcuts 16
- Message shortcuts 16
- Search shortcuts 17
- Typing shortcuts 17
- Attachment shortcuts 18
- Browser shortcuts 18
- Map shortcuts 18
- Calendar shortcuts 19
- Answer a second call 21
- Dial an extension 21
- Find your phone number 21
- Make a call 21
- Mute a call 21
- Phone basics 21
- Turn on the speakerphone 21
- About using a headset 22
- Dial using numbers or letters 22
- Make a call when the device is locked 22
- Switch applications during a call 22
- About emergency callback mode 23
- About emergency calls 23
- About gps technology 23
- Emergency calls 23
- Make an emergency call 23
- Turn on gps technology 23
- Adjust the volume 24
- Change the default volume for calls 24
- Improve sound quality during a call 24
- Improve sound quality for all calls 24
- Volume 24
- Change the contact assigned to a speed dial key 25
- Change the voice mail access number 25
- Check your voice mail 25
- Set up speed dial for a contact 25
- Speed dial 25
- Voice mail 25
- Add a caller id picture for a contact 26
- Caller id 26
- Conference calls 26
- Create a phone number link for a conference call 26
- Leave a conference call 26
- Make a conference call 26
- About call logs 27
- Call logs 27
- Change the caller id picture for a contact 27
- Delete the caller id picture for a contact 27
- Add notes to a call log 28
- Change call log notes 28
- Send a call log 28
- View call logs in a message list 28
- About call forwarding 29
- Call forwarding 29
- Delete call log notes 29
- Forward calls 29
- Prerequisites call forwarding 29
- Add a call forwarding phone number 30
- Change a call forwarding phone number 30
- Delete a call forwarding phone number 30
- About smart dialing 31
- Set options for dialing extensions 31
- Set the default country code and area code 31
- Smart dialing 31
- About multiple phone numbers 32
- About tty support 32
- Multiple phone numbers 32
- Prerequisites tty support 32
- Tty support 32
- Turn on tty support 32
- Hide or display your phone number when you make calls 33
- Phone options 33
- Sort phone numbers or contacts on the phone screen 33
- Switch the active phone number 33
- Turn on dialing from the lock screen 33
- Answer calls automatically when you remove your device from the holster 34
- Reset a call timer 34
- Stop ending calls when you insert your device in the holster 34
- Turn off the prompt that appears before you delete items 34
- About telecoil mode 35
- Phone shortcuts 35
- Turn on telecoil mode 35
- I cannot check my voice mail 36
- I cannot join a call 36
- I cannot make calls using a voice command 36
- I cannot make or receive calls 36
- My device does not recognize names or numbers in voice commands 36
- Phone troubleshooting 36
- Change the voice dialing language 37
- Check the battery power level using a voice command 37
- Check the wireless coverage level using a voice command 37
- Check your phone number using a voice command 37
- Dial an extension using a voice command 37
- Make a call using a voice command 37
- Voice dialing 37
- Set playback options for voice dialing 38
- Set the matching sensitivity level for voice commands 38
- Turn off choice lists for voice commands 38
- Turn off voice prompts 38
- I cannot make calls using a voice command 39
- Improve voice recognition of numbers 39
- My device does not recognize names or numbers in voice commands 39
- Voice dialing troubleshooting 39
- Camera and video camera 41
- Record a video 41
- Take a picture 41
- View the number of remaining pictures 41
- Zoom in to or out from a subject 41
- Camera and video camera options 42
- Change options for pictures or videos to compensate for different lighting conditions 42
- Change the location for storing pictures or videos 42
- Change the video size and format 42
- Set picture size 42
- View the amount of memory available for recording videos 42
- Apply a color effect to pictures 43
- Camera and video camera shortcuts 43
- Camera and video camera troubleshooting 43
- I cannot save pictures or videos 43
- Set picture quality 43
- Some pictures that i take are blurry 44
- The flash dims or turns off 44
- About transferring media files 45
- Save a song or video from a web page 45
- Transfer a file between your device and your computer in mass storage mode 45
- Transfer a file between your device and your computer using the roxio media manager 45
- Transferring and downloading media files 45
- Download a home screen background 46
- Download a ring tone 46
- Receive a media file using bluetooth technology 46
- Send a media file 46
- Fast forward or rewind a media file 47
- Pause a media file 47
- Play a media file 47
- Play a song or video on a web page 47
- Play the next or previous song in a category 47
- Playing media files and recording voice notes 47
- Repeat a media file 47
- Shuffle songs 47
- Adjust the volume 48
- Amplify the volume 48
- Record a voice note 48
- Search for a media file 48
- Switch applications during a song 48
- About playlists 49
- About using a headset 49
- Create a standard playlist 49
- Improve sound quality for media files 49
- Keep backlighting on when you play a video 49
- Managing media files 49
- Playlists 49
- Add a song to a standard playlist 50
- Change an automatic playlist 50
- Create an automatic playlist 50
- Change the order of songs in a standard playlist 51
- Delete a playlist 51
- Delete a song from a standard playlist 51
- Rename a playlist 51
- Change the amount of memory available for media files 52
- Move a media file 52
- Rename a media file 52
- View properties for a media file 52
- Delete a media file 53
- Use a picture as the home screen background 53
- View a picture 53
- View pictures as a slide show 53
- Viewing pictures 53
- Change the number of seconds between slides in a slide show 54
- Pan a picture 54
- Rotate a picture 54
- View pictures in a list 54
- Zoom in to or out from a picture 54
- Add a picture folder 55
- Managing pictures 55
- Rename a picture or picture folder 55
- Save a picture 55
- Sort pictures 55
- About media card encryption 56
- About media cards 56
- Delete a picture or picture folder 56
- Encrypt the files on a media card 56
- Media card options 56
- Move a picture 56
- Format a media card 57
- Turn off the mass storage mode prompt 57
- Turn on mass storage mode manually 57
- View the amount of available memory on a media card 57
- I cannot open media files 58
- I cannot play a song or video on a web page 58
- Media shortcuts 58
- Media troubleshooting 58
- Turn off mass storage mode support 58
- Turn off media card support 58
- My device does not recognize my media card 59
- My device is not using the correct ring tone or home screen background 59
- Blind carbon copy a contact 61
- Check spelling 61
- Composing messages 61
- Message basics 61
- Messages 61
- Save a draft of a message 61
- Set the importance level for a message 61
- Add a signature 62
- Create a link for a pin 62
- Delete the disclaimer from an email message 62
- Send an email message 62
- Sending messages 62
- Reply to a message 63
- Send a pin message 63
- Send an mms message 63
- Send an sms text message 63
- Forward a message 64
- Managing messages 64
- Open a message 64
- Resend a message 64
- Save a message 64
- Stop a message from sending 64
- Delete a message 65
- Delete multiple messages 65
- Mark a message as opened or unopened 65
- Search for text in a message in an attachment or on a web page 65
- View an address instead of a display name 65
- View messages in a specific folder 65
- Add change or delete an email message folder 66
- Delete the original text from a reply message 66
- Email message basics 66
- Email messages 66
- File an email message 66
- Send an email message 66
- Forward messages from a specific email message folder to your device 67
- Stop storing messages sent from your computer on your device 67
- Stop storing messages sent from your device on your computer 67
- About email message filters 68
- Create an email message filter 68
- Create an email message filter based on a contact or subject 68
- Email message filters 68
- Options for email message filters 68
- Change an email message filter 69
- Turn on an email message filter 69
- Check spelling automatically before sending email messages 70
- Delete an email message filter 70
- Email message options 70
- Prioritize email message filters 70
- Set an out of office reply 70
- Request delivery or read confirmation for email messages 71
- Stop loading pictures in html email messages 71
- View email messages in plain text format 71
- Change the email address that you use to send messages or meeting invitations 72
- Hide filed email messages 72
- Receive only the first section of long email messages 72
- Stop forwarding email messages to your device 72
- About pin messages 73
- Find your pin 73
- Pin messages 73
- Send a pin message 73
- Set a high importance level for received pin messages 73
- About sms text messages 74
- Add a contact to an sms text message 74
- Find your sms phone number 74
- Send an sms text message 74
- Sms text message basics 74
- Sms text messages 74
- Delete the history from an sms text message 75
- Options for sms text messages 75
- Request delivery notification for all sms text messages 75
- Set how long your service center attempts to send sms text messages 75
- Turn off autotext for sms text messages 75
- View more of the history in sms text messages 75
- About mms messages 76
- Create a slide show in an mms message 76
- Find your mms phone number 76
- Mms message basics 76
- Mms messages 76
- Prerequisites mms messaging 76
- Send an mms message 76
- Add an appointment to your calendar from an mms message 77
- Attach a media file to an mms message 77
- Attach an appointment to an mms message 77
- Mms message attachments 77
- Add a contact to your address book from an mms message 78
- Mms message options 78
- Request delivery notification or read notification for all mms messages 78
- Request delivery or read notification for an mms message 78
- Save a media file from an mms message 78
- Block mms messages 79
- Message list options 79
- Stop receiving mms messages when roaming 79
- Turn off the prompt that appears before you delete items 79
- Turn off the prompt that appears when you mark messages as opened 79
- View the size of an mms message before sending it 79
- Change how a message list displays messages 80
- Set how long your device stores messages 80
- Use color to differentiate work messages from other messages 80
- About multiple message lists 81
- Hide sent messages 81
- Hide the new or unopened message indicator 81
- Use one message list or multiple message lists 81
- Add a contact to your allowed sender list 82
- Allow messages from contacts in your address book or allowed sender list 82
- Block incoming messages 82
- View call logs in a message list 82
- Message shortcuts 83
- Reset a blocked message counter 83
- I am not receiving messages 84
- I cannot send messages 84
- Message troubleshooting 84
- A message or attachment does not appear or is truncated 85
- I am not receiving sms text messages 85
- I cannot file email messages 85
- I cannot send sms text messages 85
- I received notification of a new message but no new messages appear in my message list 85
- Some messages no longer appear on my device 85
- Email message filters are not working correctly 86
- Html email messages do not appear correctly 86
- I cannot attach a file to an mms message 86
- I cannot use a shortcut to view one type of message in a message list 86
- Some email message folders appear dimmed 86
- Clear a field 87
- Cut copy and paste text 87
- Highlight a line of text 87
- Highlight text character by character 87
- Type a symbol 87
- Type an accent or special character 87
- Typing 87
- Typing basics 87
- Cancel a text selection 88
- Set the cursor speed 88
- Set the trackball sensitivity 88
- Turn off trackball sounds 88
- Turn on key tones 88
- About typing input methods 89
- Switch typing input methods 89
- Type text using multi tap 89
- Type text using suretype technology 89
- Typing input methods 89
- About typing input languages 90
- Change the input options for suretype technology 90
- Change the typing input language 90
- Check spelling 90
- Spelling checker 90
- Switch typing input methods when typing 90
- Add a word to the custom dictionary 91
- Change a word in the custom dictionary 91
- Change options for checking spelling 91
- Check spelling automatically before sending email messages 91
- About the custom dictionary 92
- Add a custom dictionary item 92
- Change a custom dictionary item 92
- Custom dictionary 92
- Delete a word from the custom dictionary 92
- Delete custom dictionary items 92
- About autotext 93
- Autotext 93
- Create an autotext entry 93
- Stop adding items to the custom dictionary automatically 93
- Stop displaying contacts in the list that appears when you type 93
- Change an autotext entry 94
- Delete an autotext entry 94
- Turn off autotext for sms text messages 94
- Typing shortcuts 94
- Undo an autotext change 94
- I cannot check spelling 95
- I cannot type a password 95
- Suretype technology does not recognize a word 95
- Typing troubleshooting 95
- Messages attachments and web pages 97
- Search 97
- Search criteria 97
- Search for messages 97
- Manage message search results 98
- Search for messages by contact or subject 98
- Search for text in a message in an attachment or on a web page 98
- Change a saved search 99
- Delete a saved search 99
- Organizer data 99
- Search for organizer data 99
- View a list of saved searches 99
- Manage address lookup results 100
- Search for contacts in your organization s address book 100
- Search shortcuts 100
- About attachments 101
- Attachment basics 101
- Attachments 101
- Download an attachment 101
- Open an attachment 101
- Open a link in an attachment 102
- Search for text in a message in an attachment or on a web page 102
- Set font options for an attachment 102
- Stop downloading an attachment 102
- View properties for an attachment 102
- Document attachments 103
- Move to a specific cell 103
- Open a password protected pdf file attachment 103
- Spreadsheet attachments 103
- View the table of contents in a document 103
- View tracked changes in a document 103
- Change the size of a column 104
- Media attachments 104
- Set display options for a spreadsheet 104
- Switch worksheets 104
- View a list of pages in a multi page tif file attachment 104
- View a list of worksheets 104
- View the content of a cell 104
- Presentation attachments 105
- Rotate a slide 105
- Save a slide 105
- Switch pages in a multi page tif file attachment 105
- Switch presentation views 105
- Switch slides 105
- Zoom in to or out from a slide 105
- About vcard contact attachments 106
- Add a contact to your address book from a vcard contact attachment 106
- Attachment shortcuts 106
- Open a vcard contact attachment 106
- Vcard contact attachments 106
- A message or attachment does not appear or is truncated 107
- A question mark appears on a slide 107
- A skipped content bar appears in a document 107
- Attachment troubleshooting 107
- About synchronization 109
- Delete email messages over the wireless network 109
- Reconcile email messages over the wireless network 109
- Synchronization 109
- About synchronization conflicts 110
- Manage email reconciliation conflicts 110
- Prerequisites wireless data synchronization 110
- Synchronize organizer data over the wireless network 110
- About backing up and restoring device data 111
- Delete all device data 111
- Empty the deleted items folder on your computer from your device 111
- Manage data synchronization conflicts 111
- Prerequisites wireless data restoration 111
- Email messages are not being deleted over the wireless network 112
- Email messages are not reconciling over the wireless network 112
- I am not receiving email messages from personal folders on my computer 112
- Organizer data is not synchronizing over the wireless network 112
- Synchronization troubleshooting 112
- Custom address book field data is not appearing on my computer 113
- Some characters in calendar entries do not appear correctly after synchronization 113
- About browser views 115
- Browser 115
- Browser basics 115
- Browsing web pages 115
- Search the internet 115
- Switch browser views 115
- Visit a web page 115
- Zoom in to a web page 115
- Move back or forward a web page 116
- Move through a web page line by line 116
- Refresh a web page 116
- Save a web page to a message list 116
- Search for text in a message in an attachment or on a web page 116
- Stop loading a web page 116
- View a list of web pages you visited recently 116
- Close the browser 117
- Copy an address for a web page link or picture 117
- Return to the home page 117
- Send a web page address 117
- View the address for a link or picture 117
- View the address for a web page 117
- Viewing copying and forwarding addresses 117
- Play a song or video on a web page 118
- Save a song or video from a web page 118
- Send a link or picture from a web page 118
- View a full picture on a web page 118
- Viewing pictures and playing media files 118
- Zoom in to or out from a picture 118
- About bookmarks for web pages 119
- Add a bookmark for a web page 119
- Browser bookmarks 119
- Change a bookmark for a web page 119
- Send a bookmark for a web page 119
- Add a bookmark folder for web pages 120
- Delete a bookmark folder for web pages 120
- Delete a bookmark for a web page 120
- File a bookmark for a web page 120
- Rename a bookmark folder for web pages 120
- About web feeds 121
- Listen to web feed content 121
- Subscribe to a web feed 121
- View web feed content 121
- Web feeds 121
- Change a web feed 122
- Delete a web feed 122
- File a web feed 122
- Mark a web feed title as opened or unopened 122
- Browser options 123
- Change javascript options 123
- Change options for pictures and animation on web pages 123
- Change the default browser view 123
- Change the home page or start page 123
- Change display options for web pages 124
- Change font options for web pages 124
- Set the character encoding for all web pages 124
- About browser configurations 125
- Clear a browser cache 125
- Clear the browser history 125
- Receive a prompt before closing the browser or running a script 125
- About tls 126
- About wtls 126
- Browser security 126
- Manage browser security 126
- Set the default browser configuration 126
- Tls options 126
- Wtls options 127
- About browser push 128
- Add a trusted content server 128
- Browser push 128
- Turn off browser push 128
- Browser push options 129
- Browser shortcuts 129
- Browser troubleshooting 130
- I cannot play a song or video on a web page 130
- I cannot set up automatic synchronization for bookmarks 130
- No browser is available on my device 130
- Add an application 131
- Applications 131
- Delete a third party application 131
- Receive a device password prompt before you add an application 131
- View properties for an application 131
- View the size of an application database 131
- About upgrading the blackberry device software 132
- Prerequisites upgrading the blackberry device software over the wireless network 132
- Return to the previous version of the blackberry device software 132
- Upgrade the blackberry device software 132
- Application troubleshooting 133
- Delete the previous version of the blackberry device software 133
- I cannot add applications 133
- My device does not have enough available memory to upgrade the blackberry device software 133
- Get directions 135
- Map basics 135
- Send a route or a map 135
- View a location on a map 135
- View directions as a route on a map 135
- Navigation 136
- Track your movement 136
- View a list of points of interest near a location 136
- View points of interest on a map 136
- Zoom in to a direction on a route 136
- Zoom in to or out from a map 136
- Add a bookmark folder for locations or routes 137
- Add a bookmark for a location or route 137
- Change a bookmark for a location or route 137
- Delete a bookmark for a location or route 137
- Maps bookmarks 137
- Pan a map 137
- Clear the map cache 138
- File a bookmark for a location or route 138
- Map options 138
- Set the gps receiver that you use to track your movement 138
- View status information at the top of a map 138
- Add gps location information to pictures 139
- Hide the tracking information at the bottom of a map 139
- Keep backlighting on when you track your movement 139
- View gps location information for a picture on a map 139
- View north at the top of a map 139
- Diagonal lines appear on a map 140
- Map shortcuts 140
- Maps troubleshooting 140
- About gps technology 141
- Get your gps location 141
- Gps technology 141
- Gps technology troubleshooting 141
- I cannot use gps technology 141
- Prevent others from tracking your location 141
- About pauses and waits 143
- Add a contact 143
- Add a contact from a message call log or web page 143
- Contact basics 143
- Contacts 143
- Name a custom address book field 143
- Add a pause or a wait to a phone number 144
- Change a contact 144
- Delete a contact 144
- Manage address lookup results 144
- Search for contacts in your organization s address book 144
- View a contact 144
- About custom ring tones 145
- Add a caller id picture for a contact 145
- Assign a ring tone to a contact 145
- Customizing contacts 145
- About categories 146
- Categories 146
- Change the caller id picture for a contact 146
- Delete the caller id picture for a contact 146
- Categorize a contact task or memo 147
- Create a category for contacts tasks or memos 147
- Delete a category 147
- Delete a contact task or memo from a category 147
- Sort contacts tasks or memos by category 147
- About mailing lists 148
- Change a mailing list 148
- Create a mailing list 148
- Mailing lists 148
- About multiple address books 149
- Change the default address book 149
- Contact list options 149
- Delete a mailing list 149
- Multiple address books 149
- Sort contacts or tasks 149
- Switch address books 149
- View a mailing list 149
- Change the display options for contacts 150
- Contact troubleshooting 150
- Custom address book field data is not appearing on my computer 150
- Turn off the prompt that appears before you delete items 150
- View the number of contacts stored on your device 150
- Caller id pictures are not appearing on my device 151
- About calendar views 153
- Calendar 153
- Calendar basics 153
- Move around a calendar 153
- Schedule an appointment 153
- Schedule an appointment quickly in day view 153
- Switch calendar views 153
- Check spelling 154
- Recurrence fields 154
- Schedule a meeting 154
- Delete an appointment or a meeting 155
- Meetings 155
- Open an appointment or a meeting 155
- Recurrence fields 155
- Schedule a meeting 155
- Switch days in day view 155
- Change the list of participants for a meeting 156
- Check availability of meeting participants 156
- Respond to a meeting invitation 156
- View your calendar when responding to a meeting 156
- Calendar options 157
- Change the default calendar view 157
- Change the default reminder time for calendar entries 157
- Change the start and end time for days 157
- Contact a meeting participant 157
- Send an email message to all meeting participants 157
- Change the email address that you use to send messages or meeting invitations 158
- Change the first day of the week 158
- Change the snooze time for reminders 158
- View tasks in a calendar 158
- Change how long your device stores calendar entries 159
- Hide free time in agenda view 159
- Turn off the prompt that appears before you delete items 159
- View more of the subject line for appointments in agenda view 159
- About multiple calendars 160
- Change the calendar that reminds you of appointments 160
- Multiple calendars 160
- Switch calendars 160
- Use color to differentiate calendars 160
- View the number of calendar entries stored in a calendar 160
- Calendar shortcuts 161
- Calendar troubleshooting 161
- Change the default calendar 161
- I cannot schedule appointments that span multiple days 161
- I cannot set some fields when scheduling appointments 161
- Some characters in calendar entries do not appear correctly after synchronization 161
- Change a task 163
- Change the status of a task 163
- Create a task 163
- Recurrence fields 163
- Task basics 163
- About categories 164
- Categories 164
- Check spelling 164
- Delete a task 164
- Hide completed tasks 164
- Send a task or memo 164
- Categorize a contact task or memo 165
- Create a category for contacts tasks or memos 165
- Delete a category 165
- Delete a contact task or memo from a category 165
- Sort contacts tasks or memos by category 165
- Change the snooze time for reminders 166
- Sort contacts or tasks 166
- Task list options 166
- Turn off the prompt that appears before you delete items 166
- View tasks in the calendar 166
- View the number of tasks or memos stored on your device 167
- Change a memo 169
- Check spelling 169
- Create a memo 169
- Memo basics 169
- Send a task or memo 169
- About categories 170
- Categories 170
- Categorize a contact task or memo 170
- Create a category for contacts tasks or memos 170
- Delete a memo 170
- Delete a category 171
- Delete a contact task or memo from a category 171
- Memo list options 171
- Sort contacts tasks or memos by category 171
- Turn off the prompt that appears before you delete items 171
- View the number of tasks or memos stored on your device 171
- About the alarm 173
- Silence the alarm 173
- Turn on the alarm 173
- Calculator 175
- Convert a measurement 175
- Use the calculator 175
- About bluetooth technology 177
- Bluetooth technology 177
- Bluetooth technology basics 177
- Connect to a bluetooth enabled device 177
- Pair with a bluetooth enabled device 177
- Turn on bluetooth technology 177
- Forward a media file 178
- Receive a media file using bluetooth technology 178
- Share contacts with a paired bluetooth enabled car kit 178
- Switch to a paired bluetooth enabled device during a call 178
- Bluetooth technology options 179
- Delete a paired bluetooth enabled device 179
- Prevent your device from sharing contacts with bluetooth enabled devices 179
- Rename a paired bluetooth enabled device 179
- Restrict outgoing calls 179
- Change the pairing name for your blackberry device 180
- Make your blackberry device discoverable 180
- Turn off bluetooth connection notification 180
- Turn off the prompt that appears when connecting or pairing 180
- Bluetooth profiles 181
- Turn off a bluetooth profile 181
- Bluetooth technology troubleshooting 182
- Encrypt data that you send or receive using bluetooth technology 182
- I cannot pair with a bluetooth enabled device 182
- I cannot type a passkey on a bluetooth enabled device 182
- My list of paired bluetooth enabled devices does not appear 182
- Turn off automatic reconnection to bluetooth enabled devices 182
- I cannot share contacts with a paired bluetooth enabled device 183
- Date and time 185
- Date and time troubleshooting 185
- Get the date and time from the wireless network automatically 185
- Set the date and time 185
- The time on my device is incorrect 185
- About notification profiles 187
- Change your ring tone 187
- Create a notification profile 187
- Notification basics 187
- Notification profiles 187
- Switch notification profiles 187
- Change a notification profile 188
- Delete a notification profile 188
- Prevent notification during calls 188
- Download a ring tone 189
- Led notification 189
- Silence your device 189
- Turn off bluetooth connection notification 189
- About custom notification 190
- Custom notification 190
- Set custom notification for calls or messages from a specific contact 190
- Turn on wireless coverage notification 190
- Change a notification profile exception 191
- Change the list of contacts for a notification profile exception 191
- Change the order of notification profile exceptions 191
- Delete a notification profile exception 191
- About custom ring tones 192
- Assign a ring tone to a contact 192
- I am not receiving notification for incoming calls or messages 192
- I cannot change some fields in a calls from notification profile exception 192
- My device is vibrating more times than expected 192
- Notification profile troubleshooting 192
- Add a contact 193
- Blackberry messenger 193
- Contacts 193
- Respond to an invitation 193
- Turn on invitation passwords 193
- Add a group 194
- Delete a contact 194
- Rename a contact 194
- Turn off invitation forwarding options 194
- View a contact s information 194
- Conversations 195
- Delete a group 195
- Move a contact to a different group 195
- Open a conversation 195
- Rename a group 195
- Start a conversation 195
- Add an emoticon 196
- Ping a contact 196
- Prevent conversations from appearing in the main message list 196
- Send a file to a contact 196
- Start a conference 196
- Turn off ping vibration 196
- Availability 197
- Change your availability status 197
- Change your display name 197
- Clear a conversation history 197
- Copy a conversation history 197
- End a conversation 197
- Receive notification when a contact becomes available 198
- About backlighting 199
- Backlighting 199
- Display and keyboard 199
- Display options 199
- Set how long backlighting remains on 199
- Set the brightness of the backlighting 199
- Stop backlighting from dimming automatically 199
- Use a picture as the home screen background 199
- About organizing applications 200
- Add an application folder 200
- Download a home screen background 200
- Move an application icon 200
- Set the display font 200
- Delete an application folder 201
- Hide an application icon 201
- Keyboard options 201
- Set the cursor speed 201
- Turn off trackball sounds 201
- Turn on key tones 201
- About themes 202
- Assign an application to a convenience key 202
- Delete a theme 202
- Set the trackball sensitivity 202
- Switch themes 202
- Themes 202
- Turn on standby mode 202
- Display troubleshooting 203
- Download a theme 203
- My device screen turns off 203
- My display changed 203
- About typing input languages 205
- Add a display language 205
- Change the display language 205
- Change the typing input language 205
- Delete a display language 205
- Language 205
- Change the input options for suretype technology 206
- Change the voice dialing language 206
- Switch typing input methods 206
- Turn off the shortcut for switching typing input languages 206
- Change the display options for contacts 207
- Language troubleshooting 207
- Some characters do not appear correctly on my device 207
- Find information about wireless coverage indicators 209
- Network connection indicators 209
- Turn off a wireless connection 209
- Wireless network coverage 209
- About roaming 210
- Check the wireless coverage level using a voice command 210
- Turn off data service 210
- Turn on wireless coverage notification 210
- Verify the status of network connections and services 210
- I cannot connect to a wireless network 211
- Wireless network coverage troubleshooting 211
- Check the battery power level 213
- Check the battery power level using a voice command 213
- Extend battery life 213
- Power battery and memory 213
- Reset the device 213
- Set your device to turn on and turn off automatically 213
- Turn off your device 213
- Best practice optimizing your device performance 214
- View the amount of available memory on your device 214
- About the device password 215
- Change the device password 215
- Lock the device 215
- Lock the keyboard 215
- Security 215
- Security basics 215
- Set a device password 215
- About the password keeper 216
- Add a password to the password keeper 216
- Generate a random password 216
- Password keeper 216
- Set a limit for device password attempts 216
- Set criteria for randomly generated passwords 216
- Change a password in the password keeper 217
- Delete a password from the password keeper 217
- Hide passwords in the password keeper 217
- Turn off the prompt that appears before you delete items 217
- View a password in the password keeper 217
- About content protection 218
- Change the password keeper password 218
- Copy a password 218
- Encryption 218
- Prevent password copying 218
- Set a limit for password attempts in the password keeper 218
- About encryption keys 219
- Generate an encryption key 219
- Protect your device data 219
- Set content protection strength 219
- About content compression 220
- About memory cleaning 220
- Change when your device deletes sensitive data from the device memory 220
- Memory cleaning 220
- Turn on memory cleaning 220
- Certificate basics 221
- Certificates 221
- Delete sensitive application data from the device memory 221
- Download a certificate from an ldap certificate server 221
- View the icon for the memory cleaning application on the home screen 221
- Certificate properties 222
- View properties for a certificate 222
- Delete a certificate 223
- Send a certificate 223
- View one type of certificate in the certificate list 223
- View the certificate chain for a certificate 223
- Certificate status 224
- Certificate status indicators 224
- Change the trust status of a certificate 224
- Check the revocation status of a certificate or certificate chain 224
- Revoke a certificate 224
- Certificate options 225
- Certificate revocation reasons 225
- Change the display name for a certificate 225
- Add an email address to a certificate 226
- Turn off the display name prompt that appears when you add a certificate to the key store 226
- Turn off the fetch status prompt that appears when you add a certificate to the key store 226
- Add a certificate server 227
- Certificate servers 227
- Certificate shortcuts 227
- Change connection information for a certificate server 227
- Connection options for ldap certificate servers 228
- Connection options for ocsp and crl servers 228
- Delete a certificate server 228
- Send connection information for a certificate server 228
- About the key store 229
- Add contacts to your address book automatically when you add items to the key store 229
- Change the key store password 229
- Change when your device deletes the key store password 229
- Key stores 229
- Change the refresh rate for certificate revocation lists 230
- Change the service that your device uses to download certificates 230
- Reject certificate revocation lists from unverified crl servers 230
- Turn off automatic backup of key store data 230
- About two factor authentication 231
- About using a smart card with your device 231
- Prerequisites two factor authentication 231
- Smart cards 231
- Turn on two factor authentication 231
- About smart password entry 232
- Import a certificate from a smart card 232
- Lock your device when you remove your smart card from your smart card reader 232
- Prerequisites smart password entry 232
- Turn off smart password entry 232
- Check the status of your authentication certificate automatically 233
- Prerequisites authentication certificates 233
- Switch smart password filters 233
- Use a certificate to authenticate your smart card 233
- About pgp keys 234
- About software tokens 234
- Change the pin for a software token on your device 234
- Software tokens 234
- Store the pass phrase for your smart card in the device memory 234
- Turn off notification for smart card connections 234
- About security self tests 235
- I cannot download a certificate 235
- I cannot unlock my device using my smart card 235
- My device prompts me to make an emergency call when i type a password 235
- Security troubleshooting 235
- Verify security software 235
- About direct internet connections for third party applications 237
- About permissions for third party applications 237
- Reset connection permissions for third party applications 237
- Set permissions for a third party application 237
- Set up a direct internet connection for a third party application 237
- Third party application control 237
- Connection permissions for third party applications 238
- Interaction permissions for third party applications 238
- Data permissions for third party applications 239
- About brickbreaker 241
- Brickbreaker 241
- Brickbreaker capsules 241
- Adjust the volume 242
- Brickbreaker scoring 242
- Play brickbreaker 242
- Set the paddle speed 242
- Check the high scores on the brickbreaker web site 243
- Submit a score to the brickbreaker high score web site 243
- About service books 245
- Accept a service book 245
- Delete a service book 245
- Service books 245
- Blackberry basics troubleshooting 247
- I cannot check my voice mail 247
- I cannot make or receive calls 247
- I cannot type a password 247
- No application opens when i press a convenience key 247
- Phone troubleshooting 247
- Some features are not available on my device 247
- Troubleshooting 247
- Camera and video camera troubleshooting 248
- I cannot join a call 248
- I cannot make calls using a voice command 248
- I cannot save pictures or videos 248
- My device does not recognize names or numbers in voice commands 248
- Voice dialing troubleshooting 248
- I cannot open media files 249
- I cannot play a song or video on a web page 249
- Media troubleshooting 249
- My device does not recognize my media card 249
- My device is not using the correct ring tone or home screen background 249
- Some pictures that i take are blurry 249
- The flash dims or turns off 249
- I am not receiving messages 250
- I cannot file email messages 250
- I cannot send messages 250
- Message troubleshooting 250
- A message or attachment does not appear or is truncated 251
- Html email messages do not appear correctly 251
- I received notification of a new message but no new messages appear in my message list 251
- Some email message folders appear dimmed 251
- Some messages no longer appear on my device 251
- Email message filters are not working correctly 252
- I am not receiving sms text messages 252
- I cannot attach a file to an mms message 252
- I cannot send sms text messages 252
- I cannot type a password 252
- I cannot use a shortcut to view one type of message in a message list 252
- Typing troubleshooting 252
- A message or attachment does not appear or is truncated 253
- A question mark appears on a slide 253
- A skipped content bar appears in a document 253
- Attachment troubleshooting 253
- Email messages are not reconciling over the wireless network 253
- I cannot check spelling 253
- Suretype technology does not recognize a word 253
- Synchronization troubleshooting 253
- Browser troubleshooting 254
- Custom address book field data is not appearing on my computer 254
- Email messages are not being deleted over the wireless network 254
- I am not receiving email messages from personal folders on my computer 254
- No browser is available on my device 254
- Organizer data is not synchronizing over the wireless network 254
- Some characters in calendar entries do not appear correctly after synchronization 254
- Application troubleshooting 255
- Contact troubleshooting 255
- Custom address book field data is not appearing on my computer 255
- Diagonal lines appear on a map 255
- I cannot add applications 255
- I cannot play a song or video on a web page 255
- I cannot set up automatic synchronization for bookmarks 255
- Maps troubleshooting 255
- My device does not have enough available memory to upgrade the blackberry device software 255
- Bluetooth technology troubleshooting 256
- Calendar troubleshooting 256
- Caller id pictures are not appearing on my device 256
- I cannot pair with a bluetooth enabled device 256
- I cannot schedule appointments that span multiple days 256
- I cannot set some fields when scheduling appointments 256
- I cannot type a passkey on a bluetooth enabled device 256
- My list of paired bluetooth enabled devices does not appear 256
- Some characters in calendar entries do not appear correctly after synchronization 256
- Date and time troubleshooting 257
- I am not receiving notification for incoming calls or messages 257
- I cannot share contacts with a paired bluetooth enabled device 257
- My device is vibrating more times than expected 257
- Notification profile troubleshooting 257
- The time on my device is incorrect 257
- Display troubleshooting 258
- I cannot change some fields in a calls from notification profile exception 258
- I cannot connect to a wireless network 258
- I cannot download a certificate 258
- Language troubleshooting 258
- My device screen turns off 258
- My display changed 258
- Security troubleshooting 258
- Some characters do not appear correctly on my device 258
- Wireless network coverage troubleshooting 258
- About diagnostic reports 259
- Diagnostic reports 259
- I cannot unlock my device using my smart card 259
- My device prompts me to make an emergency call when i type a password 259
- Run a diagnostic report 259
- View a diagnostic report 259
- Delete a diagnostic report 260
- I cannot run or submit a diagnostic report 260
- Set a default recipient for diagnostic reports 260
- Submit a diagnostic report 260
- View the version number of the blackberry device software on your device 261
- Glossary 263
- Legal notice 267
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