Toshiba GR-RB500WE-PMJ(06) [27/116] Troubleshooting

5. Troubleshooting

You may try to solve the following simple problems by yourself.

If them cannot be solved, please contact the after-sales department.

Occurrence Possible cause/inspection items

Operation failure Check whether the appliance is connected to power or whether the plug is in

well contact.

Check whether the voltage is too low.

Check whether there is a power failure or partial circuits have tripped.

Odor Odorous foods shall be tightly wrapped.

Check whether there is any rotten food.

Clean the inside of the refrigerator.

Long-time operation of the

compressor

Long operation of the refrigerator is normal in summer when the ambient

temperature is high.

It is not suggestible having too much food in the appliance at the same time.

Food shall get cool before being put into the appliance.

The doors are opened too frequently.

Lighting failure Check whether the refrigerator is connected to power supply and whether the

illuminating light is damaged.

Have the light replaced by a specialist.

Closing door failure The door is stuck by food packages.

Too much food is placed the refrigerator is tilted.

Loud noise Check whether the floor is level and whether the refrigerator is placed on stable

ground.

Check whether accessories are placed at proper locations.

Door is not properly sealed Remove foreign matters on the door seal, Heat the door seal and then cool it

for restoration. (or blow it with an electrical drier or use a hot towel for heating)

Overflowing water from pan There is too much food in the freezing chamber or food stored contains too

much water, resulting in heavy defrosting.

The doors are not closed properly, resulting in frosting due to entry of air and

increased water due to defrosting.

Hot cabinet Heat dissipation of the built-in condenser via the cabinet, which is normal.

When cabinet becomes too hot due to high ambient temperature, or storage

of too much food, compressor shutdown. Ensure ventilation to facilitate heat

dissipation.

Surface condensation

Condensation on the exterior surface and door seals of the refrigerator is

normal, when the ambient humidity is too high. Wipe the condensate with a

clean towel.

Abnormal noise Buzz: The compressor may produce buzzes during operation, and the buzzes

are loud particularly upon start or stop, which is normal.

Creak: Refrigerant flowing inside of the appliance may produce creak, which is

normal.