Thomson CF20M01 [49/52] Troubleshooting
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Thomson CF20M01 [49/52] Troubleshooting

Thomson CF20M01 [49/52] Troubleshooting
Troubleshooting
PROBLEM CAUSE REMEDY
Appliance doesn't work. Appliance is not connected to
the power supply.
Connect the appliance to the
power supply and turn it on.
Check the cable and plug
When the buttons on the
appliance display are pressed,
they do not work or react slowly.
- The appliance is under the
influence of electromagnetic
interference
- The panel of appliance is dirty.
- Disconnect the appliance from
the power supply. Restart the
appliance after a few minutes.
- Clean the case with a cloth.
Coffee is not hot enough. - Cups were not preheated.
- Brewing unit is too cold.
Before making coffee, rinse the
appliance at least 3 times.
Coffee does not flow from
dispenser.
The drain function may have
been used.
Press the hot water button until
water flows out of the dispenser.
The first cup of low-quality
coffee.
When the coffee grinder is first
started, a sufficient amount of
coffee beans does not enter the
brewing unit.
Drain the first cup of coffee. The
remaining cups of coffee will be
of good quality.
There is no coffee foam. The coffee beans are not fresh. Replace the coffee beans or use
a different brand of coffee.
The touch buttons do not
respond to pressing.
Do not press indicators on the
front panel.
Click on the lower part of the
touch button icon on the top of
the appliance.
Appliance will take a long time
to turn on.
It is necessary to clean the
appliance.
Start the self-cleaning function.
The water tank is being
removed/the water level is very
low, but there is no warning
signal.
The area near the water tank
is wet.
Wipe the water tank connector.
Inner drip tray is filled with great
amount of water.
The coffee powder is too fine,
it blocks the water supply.
Adjust the grinding degree to a
higher level on the handle of the
grinder regulator.
The coffee is supplied too
slowly or
a drop at a time.
The coffee powder is too fine,
it blocks the water supply.
Adjust the grinding degree to a
higher level on the handle of the
grinder regulator.
The no coffee indicator flashes,
although there is coffee in the
coffee bean container.
The inner passage of the coffee
is blocked.
Follow the instructions in
the cleaning section of the
appliance.
It is not possible to create a milk
foam using a steam nozzle.
The steam nozzle/ panarello/
metal tip is dirty or broken with
milk residues.
Follow the instructions in
the cleaning section of the
appliance.
49Automatic coffee machine CF20M01

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