Xiaomi Vacuum Cleaner G9 Plus EU [23/205] Troubleshooting

Troubleshooting

Issue Possible Cause Solution

The vacuum cleaner does not work.

It is out of battery or has low battery. Fully charge the vacuum cleaner, then resume use.

It enters into overheat protection mode triggered

by a blockage.

Clear any blockages and restart the vacuum

cleaner when it cools down.

Its suction opening or airway passage is blocked.

Clear any blockages from suction opening or

airway passage.

The suction power reduces.

The dust compartment is full and/or the filter is

clogged.

Empty the dust compartment and clean the filter.

The high torque brush bar, the extension rod, or

other parts are blocked.

Clear any blockages from the high torque brush

bar, the extension rod, or other parts.

The motor makes a strange noise.

The main suction opening or the extension rod is

blocked.

Clear any blockages in the main suction opening or

the extension rod.

The battery indicator does not light up while

charging.

The charger is not connected to the vacuum

cleaner.

Make sure the charger is plugged in correctly.

The battery is fully charged and went into sleep

mode.

The vacuum cleaner can be used normally.

If the problem still persists after ruling out the above two possibilities, please contact after-sales service

for help.

The battery charges slowly. The battery temperature is too low or too high.

Wait until the battery temperature normalizes,

then resume use.