Viomi V-MK152A [5/16] Troubleshooting

Problem Possible cause Solution

The indicator light

does not turn on

The kele does not heat

Damaged electrical outlet

Plug may not be inserted properly

The plug may be melted and deformed

The base being used may not correct

User inspection

Clean promptly

Power does not turn oﬀ

aer water boils Kele heats,

but water does not boil

The power switch has not engaged or is stuck

An internal wire is loose or damaged

Broken thermostat

User inspection

Professional servicing

Water spills out during boiling

Water in the kele is dirty or discolored

Water exceeds the maximum level

The water used has a high mineral content

The lid is not properly fastened User inspection

Too lile water that is below the water line User inspection

Troubleshooting