Huion RTM-500 Orange [31/32] Troubleshooting solutions

RTM-500

Technical Specifications

Digital Pen: PW400

Pen Technology: Battery-Free Electromagnetic Resonance

Pen Resolution: 5080 LPI

Pressure Sensitivity: 8192 Levels

Sensing Height: 10mm

Report Rate: ＞300PPS

Accuracy: ±0.3mm

OS Compatibility

Windows 7 or later

macOS 10.12 or later

Android 6.0 or later

Troubleshooting Solutions

There is no pressure in the graphics software but the cursor moves.

You may have installed other tablet drivers or opened the drawing software when installing

the driver. Please uninstall all drivers and close the drawing software, then reinstall the Huion

driver. It's better to restart your computer after finishing the installation.

The pen does not work.

1. Make sure you are using the pen that originally came with your tablet.

2. Make sure you installed the driver correctly.

Press Keys does not work.

1. Make sure the Press Keys function were enabled in the driver.

2. Make sure you have correctly defined the Press Keys.

3. Check if the press lock switch is on the unlock position.

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