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GS2200-8/24 User’s Guide 303

CHAPTER 42

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential

problems are divided into the following categories.

• Power, Hardware Connections, and LEDs

• Switch Access and Login

• Switch Configuration

42.1 Power, Hardware Connections, and LEDs

The Switch does not turn on. None of the LEDs turn on.

1 Make sure you are using the power adaptor or cord included with the Switch.

2 Make sure the power adaptor or cord is connected to the Switch and plugged in to an appropriate

power source. Make sure the power source is turned on.

3 Disconnect and re-connect the power adaptor or cord to the Switch.

4 If the problem continues, contact the vendor.

The ALM LED is on.

1 Disconnect and re-connect the power adaptor or cord to the Switch.

2 If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See Section 3.3 on page 36.

2 Check the hardware connections. See Section 42.1 on page 303.

3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.