Buffalo HD-QH8TU3R5-EU [10/20] My backup program cannot save files to the drivestation

Troubleshooting

I cannot see the DriveStation

• If you’re using the DriveStation with Windows XP, reformat the drive by building a RAID array with the

RAID utility. Refer to the manual on the utility CD for the procedure.

• Verify that the power LED is on. If it is not, then ensure that the power mode switch is in the on position. Check

the cables! The DriveStation should be connected to your computer by a USB cable. Check that both ends are

correctly plugged in.

• Verify that the hard drive inside the DriveStation is spinning. This can be verified by placing your hand on the

side of the case and feeling for a slight vibration.

• After the DriveStation has been powered on for 15 minutes or more it will begin to get warm. If neither of the

proceeding tests verified that the hard drive is spinning, then please contact technical support for further

assistance.

I can see the DriveStation but I cannot access it

The drive may require formatting. There are two ways to format the drive:

(1) Format the drive by building a RAID array with the RAID utility. Refer to the manual on the utility CD for the

procedure.

(2) Format the drive from Disk Management in Windows. Refer to “Formatting” for the procedure.

My backup program cannot save files to the DriveStation

Reformat your DriveStation with NTFS or HFS+ (Mac OS extended). FAT32 is limited to 4 GB file sizes.