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Deskjet Ink Advantage 4615 (CZ283C)
Руководство по эксплуатации Страница: 110

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• The phone line connection might be noisy. Phone lines with poor sound quality

(noise) can cause faxing problems. Check the sound quality of the phone line

by plugging a phone into the telephone wall jack and listening for static or other

noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing

again. For information about changing ECM, see

Set the Error Correction

Mode. If the problem persists, contact your telephone company.

• If you are using a digital subscriber line (DSL) service, make sure that you have

a DSL filter connected or you cannot fax successfully. For more information,

see

Case B: Set up the printer with DSL.

• Make sure the printer is not connected to a telephone wall jack that is set up for

digital phones. To check if your phone line is digital, connect a regular analog

phone to the line and listen for a dial tone. If you do not hear a normal sounding

dial tone, it might be a phone line set up for digital phones.

• If you are using either a private branch exchange (PBX) or an integrated

services digital network (ISDN) converter/terminal adapter, make sure the

printer is connected to the correct port and the terminal adapter is set to the

correct switch type for your country/region, if possible. For more information,

see

Case C: Set up the printer with a PBX phone system or an ISDN line.

• If the printer shares the same phone line with a DSL service, the DSL modem

might not be grounded correctly. If the DSL modem is not grounded correctly, it

can create noise on the phone line. Phone lines with poor sound quality (noise)

can cause faxing problems. You can check the sound quality of the phone line

by plugging a phone into the telephone wall jack and listening for static or other

noise. If you hear noise, turn off your DSL modem and completely remove

power for at least 15 minutes. Turn the DSL modem back on and listen to the

dial tone again.

NOTE: You might notice static on the phone line again in the future. If the

printer stops sending and receiving faxes, repeat this process.

If the phone line is still noisy, contact your telephone company. For information

on turning your DSL modem off, contact your DSL provider for support.

• If you are using a phone splitter, this can cause faxing problems. (A splitter is

a two-cord connector that plugs into a telephone wall jack.) Try removing the

splitter and connecting the printer directly to the telephone wall jack.

The printer is having problems sending a manual fax

Solution:

NOTE: This possible solution applies only in the countries/regions that receive

a 2-wire phone cord in the box with the printer, including: Argentina, Australia,

Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland,

Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal,

Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela,

and Vietnam.

Chapter 8

106 Solve a problem

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