Trendnet TBW-102UB V3.0 [8/9] Troubleshooting

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Windows is unable to recognize my hardware. What should I do?

First, make sure your computer meets the minimum requirements as specified

in Section 1 of this Quick Installation Guide. Second, you must install the Bluetooth utility

BEFORE you physically install your Bluetooth Adapter. Third, plug the adapter into a

different USB slot.

The Bluetooth software is unable to detect my Bluetooth-enabled device. What should I

do?

First, disable any software firewall programs such as ZoneAlarm or Norton Internet

Security. If your have Windows XP installed on your computer, make sure to disable the

built-in XP firewall. Second, make sure your Bluetooth device is powered on.

I cannot pair my Bluetooth device to the TBW-101UB/TBW-102UB USB Adapter. What

should I do?

First, make sure your Bluetooth device is powered on. Second, make sure that your

Bluetooth device is in pairing mode. Third, make sure to put in the same Security Code on

both devices.

I am not receiving 3Mbps data rate through the adapter. What should I do?

In order to get the full data rate, your Bluetooth device must support Bluetooth v2.0 with

Enhanced Data Rate (EDR)

If you still encounter problems or have any questions regarding the TBW-101UB/TBW-102UB,

please refer to the User's Guide included on the Utility & Driver CD-ROM or contact TRENDnet's

Technical Support Department.

Troubleshooting

Certifications

This equipment has been tested and found to comply with FCC and CE Rules. Operation is

subject to the following two conditions:

(1) This device may not cause harmful interference.

(2) This device must accept any interference received.

Including interference that may cause undesired operation.

NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV

INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS

EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO

OPERATE THE EQUIPMENT.

Waste electrical and electronic products must not

be disposed of with household waste. Please

recycle where facilities exist. Check with you

Local Authority or Retailer for recycling advice.