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UE28J4100AK
Инструкция по эксплуатации Страница: 39

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UE28J4100AK
Инструкция по эксплуатации Страница: 39

Samsung UE28J4100AK — 15 Common TV Issues and Their Solutions Explained [39/97]

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Samsung UE28J4100AK [39/97] Recommendation eu only

English - 15

English

Issues Solutions and Explanations

There are difﬁculties

assembling the stand base.

• Make sure the TV is placed on a ﬂat surface. If you cannot remove the screws from

the TV, please use a magnetized screw driver.

The Broadcasting menu is

grey out (unavailable).

• The Broadcasting menu is only available when the TV source is selected.

Your settings are lost after

5 minutes or every time the

TV is turned off.

• If the TV is in the Store Demo mode, it will reset audio and picture settings every 5

minutes. If you want to change the settings from Store Demo mode to Home Use,

press the SOURCE button to select TV mode, and go to MENU → Support → Use

Mode.

You have intermittent loss

of audio or video.

• Check the cable connections and reconnect them.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure

the cables are ﬂexible enough for long term use. If mounting the TV to the wall, we

recommend using cables with 90 degree connectors.

You see small particles

when you look closely at

the edge of the frame of

the TV.

• This is part of the product’s design and is not a defect.

The PIP menu is not

available.

• PIP functionality is only available when you are using a HDMI or components source.

You turned the TV off 45

minutes ago, and it turned

on again.

• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade

ﬁrmware downloaded whilst your watching TV.

The message “Scrambled

Signal” or “Weak or No

Signal” appears.

• If you are using a CAM CARD (CI/CI+), check that it is installed into the common

interface slot.

• If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot

again.

There are recurrent picture/

sound issues.

• Check and change the signal/source.

A reaction may occur

between the rubber

cushion pads on the base

stand and the top ﬁnish of

some furniture.

• To prevent this, use felt pads on any surface of the TV that comes in direct contact

with furniture.

The message “This ﬁle

may not be playable

properly.” appears.

• This may appear because of high bit rate of content. Content generally will play but

could experience some playability issue.

✎

You can keep your TV in optimum operating condition by upgrading to the latest firmware (www.samsung.com →

support) by USB.

✎

This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce.

However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the

performance of the product.

Recommendation - EU Only

• Hereby, Samsung Electronics, declares that this LED TV is in compliance with the essential requirements and other

relevant provisions of Directive 1999/5/EC.

• This equipment may be operated in all EU countries.

• The ofﬁcial Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product

Support and enter the model name.

[UJ4100_5100-RU]BN68-06489Q-00L04.indb 15 2015-03-19 오후 4:06:31

Samsung UE28J4100AK — 15 Common TV Issues and Their Solutions Explained [39/97]

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