D-Link DSL-2640U/BRU/C [4/12] Troubleshooting

Troubleshooting

1. How do I configure my DSL-2640U router without the CD ?

• Connect your PC to the router using an Ethernet cable.

• Open a web browser and enter the address http://192.168.1.1

• The default username is ‘admin’. The default password is ‘admin’.

• If you have changed the password and can not remember it, you will need to reset the router to

the factory default setting (steps in question 2), which will set the password back to ‘admin’.

2. How do I reset my router to factory default settings?

• Ensure the router is powered on.

• Press and hold the reset button on the rear of the device for 5-8 seconds.

3. What can I do if my router is not working correctly?

• The manual contains a full troubleshooting section and can be downloaded from the D-Link

website (see below), however there are a few quick steps you can take to try and resolve any

issues:

• Check the LED’s on the front of the router.The Power LED should be on, the Status LED

should flash, and the DSL and LAN LED should be on as well.

• Check that all the cables are firmly connected at both ends.

• Power the router off for 20 seconds, and then power it back on.

4. Why can I not get an Internet Connection?

• For ADSL ISP users please contact your ISP to make sure the service has been enabled/

connected by your ISP and that your ISP username and password are correct.