HP DESKJET D4363 [5/18] Installation help

English

Printer prints on multiple sheets

at once

If this happens, check the following:

Paper weight: Use paper that is within the recommended

specications.

Letter Paper: 65 to 90 g/m² (16 to 24 lb)

Legal Paper: 70 to 90 g/m² (20 to 24 lb)

Envelopes: 70 to 90 g/m² (20 to 24 lb)

Cards: Up to 200 g/m² (110-lb index maximum)

Photo Paper: Up to 280 g/m² (75-lb index maximum)

Paper tray: Reload the paper into the paper tray, pushing

the paper until you feel resistance, and then slide the

paper guide rmly against the edge of the paper stack.

•

No power?

Verify the following:

The printer power cord is connected to an electrical outlet.

The power cord is rmly connected to the power supply

or adapter.

The power supply is rmly connected to the printer.

•

No plug and play?

Make sure the printer is connected and is turned on.

Make sure the USB cable is rmly attached from your

computer to the printer directly, without using a USB hub.

If the none of the above steps work, unplug the USB

cable, re-insert the software CD and follow the onscreen

instructions.

Temporarily disable any software rewall and close any

anti-virus programs. Re-start these programs after the

printer software is installed.

•

Installation help

Printer does not feed paper

Try one or more of the following solutions:

Reduce the number of sheets in the input tray.

Remove paper from the input tray, and reload it.

Use only one type of paper at a time.

Use a different type of paper.

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Printer help

Windows installation help