Cyberpower pr1000elcd [10/10] Troubleshooting

Cyberpower pr1000elcd [10/10] Troubleshooting
10
TROUBLESHOOTING
Problem
Possible Cause
Solution
Circuit breaker button is
projecting from the back of
the unit.
Circuit breaker has
tripped due to an
overload.
Turn the UPS off and unplug at least one
piece of equipment. Wait 10 seconds, reset
the circuit breaker by depressing the
button, and then turn the UPS on.
The UPS does not perform
expected runtime.
Battery not fully
charged.
Recharge the battery by leaving the UPS
plugged in.
Battery is slightly worn
out.
Contact CyberPower Systems about
replacement batteries at
support@cpsww.eu
The UPS will not turn on.
The on/off switch is
designed to prevent
damage by rapidly
turning it off and on.
Turn the UPS off. Wait 10 seconds and
then turn the UPS on.
The battery is worn
out.
Contact CyberPower Systems about
replacement batteries at
support@cpsww.eu
Mechanical problem.
Contact CyberPower Systems at
support@cpsww.eu
PowerPanel® Business
Edition is inactive.
The USB cable is not
connected.
Connect the USB cable to the UPS unit
and an open serial port on the back of the
computer. You must use the cable that
came with the unit.
The unit is not
providing
battery power.
Shutdown your computer and turn the
UPS off. Wait 10 seconds and turn the
UPS back on. This should reset the unit.
The fault LED is
illuminated.
Overload
Remove excessive load and restart the
UPS.
Output Short
Contact CyberPower Systems at
support@cpsww.eu
Battery Overcharge
Contact CyberPower Systems at
support@cpsww.eu
Over Temperature
Contact CyberPower Systems at
support@cpsww.eu
Additional troubleshooting information can be found at www.cpsww.eu
For more information, visit www.cpsww.eu or contact
Cyber Power Systems, Inc.
E-MAIL: sales@cpsww.eu
All rights reserved. Reproduction without permission is prohibited.

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