Zyxel USG100-PLUS [139/185] Manufactory default

ZyWALL USG Support Notes

139

B. Registration FAQ

B01. Why do I need to do the Device Registration?

You must first register ZyWALL USG device with myZyXEL.com server, before you

activate and use IDP and Content filter external rating service.

B02. Why do I need to activate services?

It‟s mandatory to activate these security services before you enable and use these

services. For IDP and the content filter, you need to activate services first before you

can update the latest signatures from myZyXEL.com update server.

B03. Why can’t I active trial service?

You must make sure that your device can connect to internet first. Then register

ZyWALL USG device with myZyXEL.com server through GUI menu Registration

page.

B04. Will the UTM service registration information be reset

once restore configuration in ZyWALL USG back to

manufactory default?

Yes. Both the device configuration and UTM service registration, e.g. AV/IDP/CF,

will be erased once the user reset the device configuration back to manufactory

default. However, the service subscription information can be recovered by following

the procedures as:

1. Next time device synchronization with myZyXEL.com.

2. User click “Service License Refresh” button from ZyWALL > Licensing >

Registration > Service page.