![Lenovo ideacentre b550, 57-318881 [47/67] Troubleshooting problems with optical drives and hard disks](/img/pdf.png)
Lenovo ideacentre b550, 57-318881 [47/67] Troubleshooting problems with optical drives and hard disks
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User Guide
During the uninstall process, never directly delete the files or folders. This is
harmful to the system, and might cause a system-wide malfunction.
Use the following procedure to properly uninstall programs:
1. Back up all documents and system settings related to the program before
removing it.
2. If the program has its own uninstaller, run it directly to uninstall the program.
3. If the program does not have its own uninstaller, then select Control Panel from
the Start menu.
4. From the Control Panel, choose Programs and Functions.
5. Find the applicable program from the Programs and Functions dialog box and
then select Uninstall/Modify.
6. Perform the instructions displayed to uninstall the software.
5.4 Troubleshooting Problems with Optical Drives and
Hard Disks
Problem: The Optical drive is unable to read a CD/DVD.
Troubleshooting and problem resolution:
1. Check to determine if there is an optical drive icon in the resource manager
of the operating system. If not, restart your computer. If there is still no icon,
contact Lenovo Service. Otherwise, continue with the next step of this
procedure.
2. Confirm that the CD/DVD has been properly placed in the drive. If not, reload
the CD or DVD. Otherwise, continue with the next step of this procedure.
3. Check the specifications that came with your computer to confirm that this
optical drive is capable of reading this type of CD or DVD.
4. If the CD/DVD cannot be read, replace it with a known good CD/DVD such as
one that was shipped with the computer.
5. If the known good CD cannot be read, visually check the operating side of the
CD/DVD for defects.
Problem: The capacity of the hard disk, as indicated by the system, is less than
the nominal capacity.
Troubleshooting and problem resolution: For computers equipped with the
OneKey Recovery feature, the system recovery feature needs to occupy some
hard disk space. This may account for the apparent hard disk capacity deficit.
Содержание
- Ideacentre b3 b5 series 1
- Important safety information 1
- Lenovo 1
- User guide 1
- Important safety information 2
- Chapter 1 using the computer hardware 1 4
- Chapter 2 touch screen user instruction 11 4
- Chapter 3 using the onekey tv selected models only 23 4
- Chapter 4 using the rescue system 35 4
- Contents 4
- Important safety information 4
- Chapter 5 troubleshooting and confirming setup 39 5
- Chapter 6 hardware replacement guide 45 5
- Using the computer hardware 5
- Chapter 6
- Front view of the computer 6
- This chapter contains the following topics 6
- Using the computer hardware 6
- Front view of the computer 7
- Left and right view of the computer 7
- Left and right view of the computer 8
- Rear view of the computer 8
- Air vents do not block 9
- Av in connectors selected models only 9
- Ethernet port 9
- Hdmi in connector selected models only 9
- Hdmi out connector 9
- Power connector 9
- Rear view of the computer 9
- Tv button instructions selected models only 9
- Tv tuner ports selected models only 9
- Usb connectors 9
- Channel down 10
- Channel up 10
- Computer stand 10
- Signal source selection button 10
- Tv button instructions selected models only 10
- Tv mode menu button 10
- Tv power on off 10
- Volume down 10
- Volume up 10
- Computer stand 11
- Connecting your computer 11
- Basic connector instructions 12
- Connecting your computer 12
- Important information about using the computer 12
- Connecting the power cord 13
- Important information about using the computer 13
- Wired keyboard selected models only 14
- Touch screen user instruction 15
- Wired keyboard selected models only 15
- Chapter 16
- This chapter contains the following topics 16
- Touch screen calibration 16
- Touch screen user instruction 16
- User gesture instructions for the touch screen 16
- Basic hand gestures 17
- Touch screen calibration 17
- User gesture instructions for the touch screen 17
- Related touch screen settings 22
- Attentions when using the touch screen 24
- Attentions when using the touch screen 25
- Using the onekey tv selected models only 27
- Guide to the remote control selected models only 29
- To turn on the computer 29
- To turn on the onekey tv 29
- Guide to the remote control selected models only 30
- Onekey tv instructions astc model selected models only 32
- Language settings 33
- Onekey tv instructions astc model selected models only 33
- Scan for channels 33
- Onekey tv instructions dvb t model selected models only 34
- Picture in picture pip size 34
- Record tv 34
- Onekey tv instructions dvb t model selected models only 35
- Scan for channels 35
- Language settings 36
- Picture in picture pip size 36
- Onekey tv instructions atv model selected models only 37
- Password settings 37
- Record tv 37
- Onekey tv instructions atv model selected models only 38
- Scan for channels 38
- Language settings 39
- Picture in picture pip size 39
- Record tv 39
- Using the rescue system 39
- Chapter 40
- Driver and application installation 40
- Onekey recovery 40
- This chapter contains the following topics 40
- Using the rescue system 40
- Detailed operation procedure 41
- Driver and application installation 41
- Note about the service partition 41
- Onekey recovery 41
- System setup 41
- Create recovery disc 42
- Launch 42
- Method 1 automatic installation 42
- Method 2 manual installation 42
- Network settings 42
- System backup 42
- System recovery 42
- System setup 42
- Create recovery disc 43
- Password management 43
- System backup 43
- System recovery 43
- Troubleshooting and confirming setup 43
- Chapter 44
- This chapter contains the following topics 44
- Troubleshooting and confirming setup 44
- Troubleshooting display problems 44
- Solving problems 45
- Troubleshooting audio problems 45
- Troubleshooting display problems 45
- Troubleshooting software problems 45
- Troubleshooting audio problems 46
- Troubleshooting problems with optical drives and hard disks 46
- Troubleshooting software problems 46
- Special considerations for troubleshooting windows 47
- Troubleshooting problems with optical drives and hard disks 47
- Performing daily maintenance tasks 48
- Special considerations for troubleshooting windows 48
- Hardware replacement guide 49
- Performing daily maintenance tasks 49
- Chapter 50
- Hardware replacement guide 50
- Overview 50
- This chapter contains the following topics 50
- Overview 51
- Safety information for replacing crus 51
- Additional information resources 52
- Tools required 52
- Handling static sensitive devices 53
- Replacing hardware 53
- General information 54
- Pre disassembly instructions 54
- Removing the computer cover 54
- Replacing hardware 54
- To remove the computer cover 54
- Mounting the computer onto a wall 55
- To install a vesa wall mount 55
- Installing a b cas card 57
- Replacing a memory module 58
- Replacing the optical drive 59
- To remove the optical drive 59
- Replacing the hard disk drive 61
- To replace the hard disk drive 61
- Replacing the keyboard and the mouse 63
- To replace the keyboard 63
- Appendix 64
- Replacing the power cord 64
- To replace the power cord 64
- Appendix 65
- Declaration 65
- Energy star statement 65
- Energy star statement 66
- Trademarks 66
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