Lenovo g710, 59-409835 [31/46] Chapter 4 troubleshooting

Chapter 4. Troubleshooting

Other problems

Your computer does not

respond.

•

To turn off your computer, press and hold the

Power button

for

four seconds or more. If the computer still does not respond,

remove the AC power adapter and the battery pack.

• Your computer might lock when it enters sleep mode

during a communication operation. Disable the sleep timer

when you are working on the network.

The computer does not start

from a device you want.

• See the Boot menu of the BIOS setup utility. Make sure that

the BIOS setup utility is set so that the computer starts from

the device you want.

• Also make sure that the device from which the computer

starts is enabled. Make sure that the device is included in

the Boot menu in the BIOS setup utility correctly.

• While turned off, press the Novo button to select the device

you want the computer to start from.

The connected external device

does not work.

• Do

not

connect or disconnect any external device cables

other than USB while the computer power is on. Otherwise,

you might damage your computer.

• When using high power consumption external devices such

as an external USB optical disk drive, use an external device

power adapter. Otherwise, the device may not be

recognized, or the system may shut down as a result.