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Philips 274e5qhsb [35/40] Troubleshooting faqs
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8. Troubleshooting & FAQs
8. Troubleshooting & FAQs
8.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact
Philips customer service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is plugged into
the power outlet and into the back of the
monitor.
• First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is White)
• Make sure the computer is turned on.
• Make sure the signal cable is properly
connected to your computer.
• Make sure the monitor cable has no bent
pins on the connect side. If yes, repair or
replace the cable.
• The Energy Saving feature may be activated
Screen says
Attention
Check cable connection
• Make sure the monitor cable is properly
connected to your computer. (Also refer to
the Quick Start Guide).
• Check to see if the monitor cable has bent
pins.
• Make sure the computer is turned on.
AUTO button doesn't function
• The auto function is applicable only in
VGA-Analog mode. If the result is not
satisfactory, you can do manual adjustments
via the OSD menu.
Note
The Auto Function is not applicable in DVI-
Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Do not perform any troubleshooting steps
• Disconnect the monitor from mains power
source immediately for safety
• Contact with Philips customer service
representative immediately.
Imaging Problems
Image is not centered
• Adjust the image position using the “Auto”
function in OSD Main Controls.
• Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image vibrates on the screen
• Check that the signal cable is properly
securely connected to the graphics board
or PC.
Vertical flicker appears
• Adjust the image using the “Auto” function
in OSD Main Controls.
• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Horizontal flicker appears
• Adjust the image using the “Auto” function
in OSD Main Controls.
Содержание
- Customer care and warranty 9 2
- Image optimization 0 2
- Important 2
- Power management 2 2
- Regulatory information 3 2
- Setting up the monitor 2
- Table of contents 2
- Technical specifications 7 2
- Troubleshooting faqs 4 2
- Important 3
- Safety precautions and mainte 3
- Notational descriptions 4
- Disposal of product and packing 5
- Material 5
- Installation 6
- Setting up the monitor 6
- Operating the monitor 8
- Below is an overall view of the structure of the on screen display you can use this as a reference when you want to work your way around the different adjustments later on 10
- Display of the native resolution alert can be switched off from setup in the osd on screen display menu 10
- Physical function 10
- Resolution notification 10
- Setting up the monitor 10
- The osd menu 10
- This monitor is designed for optimal performance at its native resolution 1920 1080 60hz when the monitor is powered on at a different resolution an alert is displayed on screen use 1920 1080 60hz for best results 10
- Link introduction 11
- Mhl mobile high definition 11
- Image optimization 12
- Smartimage lite 12
- Philips smartcontrol lite 13
- Smartcontrast 13
- Technical specifications 19
- Resolution preset modes 22
- Brightness 250 nits 23
- Color temperature 6500k with full white 23
- Contrast 50 23
- E5qhab 274e5qhaw 23
- E5qhsb 23
- If you have vesa dpm compliance display card or software installed in your pc the monitor can automatically reduce its power consumption when not in use if an input from a keyboard mouse or other input device is detected the monitor will wake up automatically the following table shows the power consumption and signaling of this automatic power saving feature 23
- Native resolution 1920x1080 23
- Pattern 23
- Power management 23
- Power management definition 23
- Technical specifications 23
- The following setup is used to measure power consumption on this monitor 23
- This data is subject to change without notice 23
- Regulatory information 24
- Customer care and 30
- Defect policy 30
- Philips flat panel monitors pixel 30
- Warranty 30
- Customer care warranty 32
- Contact information for apmea region 34
- Country call center asc consumer care number 34
- Troubleshooting 35
- Troubleshooting faqs 35
- Smartcontrol lite faqs 36
- General faqs 37
- Mhl faqs 39
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