Yealink SIP-T41P — troubleshooting Guide for IP Phone Dial Tone and Call Issues [134/152]
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User Guide for the SIP-T41P IP Phone
122
Why can’t I get a dial tone?
Check for any loose connections and that the phone has been installed properly.
For the installation instructions, refer to Phone Installation on page 11.
Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to
check whether the dial tone is present for one of the audio modes.
If the dial tone exists on another audio mode, connect a different handset or
headset to isolate the problem.
Why doesn’t the phone ring?
Check the ringer volume on the phone. To adjust the ringer volume setting, press the
Volume key when the phone is on-hook and idle. For more information, refer to Volume
on page 26.
Why can’t I receive calls?
Check the SIP registration with your system administrator.
Check that DND (Do Not Disturb) mode is deactivated on your phone. Refer to Do
Not Disturb (DND) on page 77.
Check that call forward is disabled on the phone. Refer to Call Forward on page 80.
Check whether the caller number is stored in the blacklist directory. Refer to Blacklist
on page 39.
Why is my handset not working?
Check that the handset cord is fully connected to both the handset jack on the phone
and handset. Refer to Phone Installation on page 11.
Why is my headset not working?
Check that the headset cord is fully connected to the headset jack on the phone.
Refer to Phone Installation on page 11.
Check that the headset mode is activated. Refer to Headset Use on page 44.
Check that the headset volume is adjusted to an appropriate level. Refer to Volume
on page 26.
What is the difference between user name, register name and display name?
Both user name and register name are defined by the server. A user name is used to
identify the account, while a register name matched with a password is used for
authentication if the server requires. Display name is the caller ID that will be displayed
on the callee’s LCD screen. Server configuration may override the local configuration.
Содержание
- Your opinions and comments to docsfeedback yealink com p.3
- We are striving to improve our documentation quality and we appreciate your feedback email p.3
- Changes for release 73 guide version 73 0 p.5
- About this guide p.5
- Summary of changes p.5
- In this guide p.5
- Changes for release 73 guide version 73 6 p.6
- Changes for release 72 guide version 72 p.6
- Changes for release 71 guide version 71 0 p.6
- Table of contents ix p.9
- Table of contents p.9
- Overview 1 p.9
- Getting started 9 p.9
- Customizing your phone 19 p.9
- About this guide v p.9
- Basic call features 67 p.10
- Regulatory notices 31 p.11
- Index 39 p.11
- Appendix a time zones 35 p.11
- Advanced phone features 99 p.11
- Troubleshooting 21 p.11
- Overview p.13
- Hardware component instructions p.13
- Icon instructions p.15
- Led instructions p.16
- User interfaces p.17
- Web user interface p.18
- Phone user interface p.18
- Documentations p.20
- Packaging contents p.21
- Getting started p.21
- Optional accessories p.22
- Phone installation p.23
- Power over ethernet p.25
- Ac power optional p.25
- Phone initialization p.26
- Phone status p.26
- Basic network settings p.28
- Registration p.29
- Idle screen p.30
- General settings p.31
- Customizing your phone p.31
- Backlight p.31
- Time date p.32
- Language p.32
- Administrator password p.34
- Phone lock p.35
- Key as send p.35
- Volume p.38
- Ring tones p.38
- Audio settings p.38
- Ring tones p.39
- Directory p.40
- Contact management p.40
- Local directory p.42
- Adding groups p.42
- Editing groups p.43
- Deleting groups p.44
- Adding contacts manually p.44
- Adding contacts p.44
- Adding contacts from call history p.45
- Adding contacts from a remote phone book p.45
- Editing contacts p.46
- Deleting contacts p.46
- Searching for contacts p.47
- Placing calls to contacts p.47
- Search source list in dialing p.48
- Importing exporting contact lists p.49
- Blacklist p.51
- Remote phone book p.52
- Call history management p.54
- System customizations p.56
- Headset use p.56
- Headset prior p.56
- Headset mode activation deactivation p.56
- Dual headset p.57
- Line keys p.58
- Dss keys p.58
- Programmable keys p.67
- Account management p.68
- Account registration p.69
- Multiple line keys per account p.70
- Dial plan p.70
- Replace rule p.71
- Dial now p.73
- Area code p.74
- Block out p.75
- Emergency number p.76
- Live dialpad p.77
- Hotline p.78
- System administrator p.79
- Call mute p.79
- Switched telephone network pstn you can place calls answer calls transfer a call to p.79
- Call hold resume p.79
- Someone else or conduct a conference call p.79
- Call forward p.79
- Redialing numbers p.79
- Call completion p.79
- Recent call in dialing p.79
- Basic call features p.79
- Recall p.79
- Auto redial p.79
- Placing calls p.79
- Auto answer p.79
- Include p.79
- Answering calls p.79
- Anonymous call rejection p.79
- If you require additional information or assistance with your new phone contact your p.79
- Anonymous call p.79
- Ending calls p.79
- Do not disturb dnd p.79
- Conference p.79
- Call waiting p.79
- Call transfer p.79
- This chapter provides basic operating instructions for the sip t41p ip phone topics p.79
- Call pickup p.79
- The sip t41p ip phone is designed to be easily used like a regular phone on a public p.79
- Call park p.79
- Placing calls p.80
- Answering calls p.82
- Redialing numbers p.83
- Ending calls p.83
- Recent call in dialing p.84
- Auto redial p.85
- Auto answer p.85
- Call completion p.86
- Recall p.87
- Call mute p.88
- Call hold resume p.88
- Do not disturb dnd p.89
- Static forwarding p.93
- Call forward p.93
- Dynamic forwarding p.98
- Call transfer p.98
- Call waiting p.99
- Local conference p.100
- Conference p.100
- Network conference p.101
- Call park p.103
- Directed call pickup p.104
- Call pickup p.104
- Group call pickup p.105
- Anonymous call p.107
- Anonymous call rejection p.108
- Busy lamp field blf p.111
- Advanced phone features p.111
- Blf list p.113
- Call recording p.115
- Hot desking p.117
- Outgoing intercom calls p.118
- Intercom p.118
- Incoming intercom calls p.119
- Multicast paging p.120
- Sending rtp stream p.121
- Receiving rtp stream p.124
- Music on hold p.125
- Automatic call distribution acd p.126
- Voice mail p.128
- Messages p.128
- Message waiting indicator mwi p.129
- Troubleshooting p.133
- Safety instructions p.143
- Regulatory notices p.143
- Limitations of liability p.143
- Service agreements p.143
- Appendix a time zones p.147
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Discover solutions to common issues with your IP phone, including dial tone problems, ringing issues, and call reception. Follow our troubleshooting steps for effective resolution.