Yealink SIP-T23P — управление функциями ACD на IP-телефонах [133/172]

Содержание

• We are striving to improve our documentation quality and we appreciate your feedback email p.3
• Your opinions and comments to docsfeedback yealink com p.3
• About this guide p.5
• In this guide p.5
• Changes for release 80 guide version 80 0 p.5
• Summary of changes p.5
• Changes for release 80 guide version 80 0 p.6
• Customizing your phone 21 p.7
• Table of contents vii p.7
• Getting started 11 p.7
• Table of contents p.7
• Overview 1 p.7
• About this guide v p.7
• Basic call features 71 p.8
• Advanced phone features 05 p.8
• Troubleshooting 49 p.9
• Regulatory notices 57 p.9
• Index 61 p.9
• Appendix a time zones 59 p.9
• Overview p.11
• Hardware component instructions p.11
• Icon instructions p.13
• Led instructions p.14
• User interfaces p.16
• Web user interface p.17
• Phone user interface p.17
• Documentations p.19
• Packaging contents p.21
• Getting started p.21
• Optional accessories p.22
• Phone installation p.23
• Ac power p.24
• Power over ethernet p.25
• Phone status p.26
• Phone initialization p.26
• Basic network settings p.27
• Registration p.29
• Idle screen p.29
• Customizing your phone p.31
• General settings p.31
• Backlight p.31
• Language p.32
• Contrast p.32
• Time date p.33
• Administrator password p.35
• Phone lock p.36
• Key as send p.36
• Volume p.39
• Audio settings p.39
• Ring tones p.40
• Contact management p.42
• Directory p.42
• Local directory p.43
• Adding groups p.43
• Editing groups p.44
• Deleting groups p.45
• Adding contacts manually p.46
• Adding contacts p.46
• Adding contacts from remote phone book p.47
• Adding contacts from call history p.47
• Deleting contacts p.48
• Editing contacts p.48
• Placing calls to contacts p.49
• Searching for contacts p.50
• Search source list in dialing p.50
• Importing exporting contact lists p.51
• Blacklist p.53
• Remote phone book p.55
• Call history management p.57
• System customizations p.59
• Logo customization p.59
• Headset use p.60
• Headset prior p.60
• Headset mode activation deactivation p.60
• Dual headset p.61
• Line keys p.62
• Dss keys p.62
• Programable keys p.70
• Account registration p.71
• Account management p.71
• Multiple line keys per account p.72
• Dial plan p.72
• Replace rule p.73
• Dial now p.74
• Area code p.76
• Block out p.77
• Emergency number p.78
• Live dialpad p.79
• Hotline p.80
• System administrator p.81
• Include p.81
• Auto answer p.81
• If you require additional information or assistance with your new phone contact your p.81
• Answering calls p.81
• Anonymous call rejection p.81
• Ending calls p.81
• Anonymous call p.81
• Do not disturb dnd p.81
• Conference p.81
• Call waiting p.81
• Call transfer p.81
• Call to someone else or conduct a conference call p.81
• This chapter provides basic operating instructions for the sip t23p t23g ip phone topics p.81
• Call pickup p.81
• The sip t23p t23g ip phone is designed to be easily used like a regular phone on a p.81
• Call park p.81
• Call mute p.81
• Redialing numbers p.81
• Call hold resume p.81
• Recent call in dialing p.81
• Call forward p.81
• Recall p.81
• Call completion p.81
• Public switched telephone network pstn you can place calls answer calls transfer a p.81
• Basic call features p.81
• Placing calls p.81
• Auto redial p.81
• Placing calls p.82
• Answering calls p.84
• Redialing numbers p.85
• Recent call in dialing p.85
• Ending calls p.85
• Auto answer p.86
• Auto redial p.87
• Call completion p.88
• Recall p.89
• Call mute p.90
• Call hold resume p.90
• Do not disturb dnd p.91
• Static forwarding p.95
• Call forward p.95
• Dynamic forwarding p.102
• Call transfer p.102
• Local conference p.104
• Conference p.104
• Call waiting p.104
• Network conference p.106
• Call park p.107
• Directed call pickup p.108
• Call pickup p.108
• Group call pickup p.110
• Anonymous call p.112
• Anonymous call rejection p.113
• Busy lamp field blf p.115
• Advanced phone features p.115
• Blf list p.117
• Call recording p.119
• Hot desking p.121
• Outgoing intercom calls p.122
• Intercom p.122
• Incoming intercom calls p.123
• Using intercom p.124
• Sending rtp stream p.125
• Multicast paging p.125
• Receiving rtp stream p.128
• Using multicast paging p.130
• Music on hold p.131
• Automatic call distribution acd p.132
• Shared call appearance sca p.133
• Configuring sca feature on the ip phone p.133
• Configuring private hold soft key or private hold key p.138
• Configuring call pull feature p.139
• Using sca feature on the ip phone p.140
• Placing calls p.140
• Answering calls p.141
• Retrieving a held call p.143
• Placing a call on hold p.143
• Barging in an active call p.144
• Call pull p.145
• Bridged line appearance bla p.146
• Configuring bla feature on the ip phone p.147
• Using bla feature on the ip phone p.150
• Placing calls p.150
• Placing a call on hold p.151
• Answering calls p.151
• Short message service sms p.152
• Retrieving a held call p.152
• Messages p.152
• Voice mail p.154
• Message waiting indicator mwi p.156
• Troubleshooting p.159
• Service agreements p.167
• Safety instructions p.167
• Regulatory notices p.167
• Limitations of liability p.167
• Appendix a time zones p.169