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sip-t21 e2
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Yealink sip-t21 e2 [11/156] Overview

Overview

This chapter provides the overview of the SIP-T21(P) E2 IP phone. Topics include:

 Hardware Component Instructions

 Icon Instructions

 LED Instructions

 User Interfaces

 Documentations

If you require additional information or assistance with your new phone, contact your

system administrator.

The main hardware components of the SIP-T21(P) E2 IP phone are the LCD screen and

the keypad.

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We are striving to improve our documentation quality and we appreciate your feedback email 3
Your opinions and comments to docsfeedback yealink com 3
About this guide 5
In this guide 5
About this guide v 7
Customizing your phone 19 7
Getting started 9 7
Overview 1 7
Table of contents 7
Table of contents vii 7
Advanced phone features 05 8
Basic call features 69 8
Appendix a time zones 43 9
Index 45 9
Regulatory notices 41 9
Troubleshooting 31 9
Hardware component instructions 11
Overview 11
Icon instructions 13
Led instructions 14
User interfaces 15
Phone user interface 16
Web user interface 16
Documentations 18
Getting started 19
Packaging contents 19
Optional accessories 20
Phone installation 21
Ac power 22
Power over ethernet 22
Phone initialization 23
Phone status 23
Basic network settings 25
Idle screen 27
Registration 27
Contrast 29
Customizing your phone 29
General settings 29
Backlight 30
Language 30
Time date 31
Administrator password 33
Key as send 34
Phone lock 34
Audio settings 37
Ring tones 37
Volume 37
Contact management 40
Directory 40
Adding groups 41
Local directory 41
Editing groups 42
Adding contacts 43
Deleting groups 43
Adding contacts manually 44
Adding contacts from call history 45
Adding contacts from remote phone book 45
Deleting contacts 46
Editing contacts 46
Placing calls to contacts 47
Search source list in dialing 48
Searching for contacts 48
Importing exporting contact lists 50
Blacklist 51
Remote phone book 53
Call history management 55
Logo customization 57
System customizations 57
Headset mode activation deactivation 58
Headset prior 58
Headset use 58
Dual headset 59
Dss keys 60
Line keys 60
Programmable keys 68
Account management 69
Account registration 69
Dial plan 70
Multiple line keys per account 70
Replace rule 71
Dial now 72
Area code 74
Block out 75
Emergency number 76
Live dialpad 77
Hotline 78
Anonymous call 79
Anonymous call rejection 79
Answering calls 79
Auto answer 79
Auto redial 79
Basic call features 79
Call completion 79
Call forward 79
Call hold resume 79
Call mute 79
Call park 79
Call pickup 79
Call transfer 79
Call waiting 79
Conference 79
Do not disturb dnd 79
Ending calls 79
If you require additional information or assistance with your new phone contact your 79
Include 79
Placing calls 79
Recall 79
Recent call in dialing 79
Redialing numbers 79
Someone else or conduct a conference call 79
Switched telephone network pstn you can place calls answer calls transfer a call to 79
System administrator 79
The sip t21 p e2 ip phone is designed to be easily used like a regular phone on a public 79
This chapter provides basic operating instructions for the sip t21 p e2 ip phone topics 79
Using the handset 79
You can place a call in one of three ways using your sip t21 p e2 ip phone 79
Answering calls 81
Ending calls 83
Redialing numbers 83
Recent call in dialing 84
Auto answer 85
Auto redial 86
Call completion 87
Recall 88
Call hold resume 89
Call mute 89
Do not disturb dnd 90
Call forward 93
Static forwarding 94
Dynamic forwarding 99
Call transfer 100
Call waiting 101
Conference 102
Local conference 102
Network conference 103
Call park 104
Call pickup 106
Directed call pickup 106
Group call pickup 109
Anonymous call 111
Anonymous call rejection 112
Advanced phone features 115
Busy lamp field blf 115
Blf list 117
Call recording 119
Hot desking 121
Incoming intercom calls 123
Intercom 123
Outgoing intercom calls 123
Multicast paging 125
Using intercom 125
Sending rtp stream 126
Receiving rtp stream 128
Using multicast paging 130
Music on hold 131
Automatic call distribution acd 132
Messages 134
Short message service sms 134
Voice mail 136
Message waiting indicator mwi 138
Troubleshooting 141
Limitations of liability 151
Regulatory notices 151
Safety instructions 151
Service agreements 151
Appendix a time zones 153

Yealink sip-t21 e2 [11/156] Overview

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