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Ordering Information
For additional supplies, use the following descriptions and order numbers.
Description Order #
FINE Cartridges
PG-30 Black 1899B002
CL-31 Color 1900B002
PG-40 Black 0615B002
CL-41 Color 0617B002
PG-50 Black 0616B002
CL-51 Color 0618B002
Canon Specialty Papers
All Occasion Photo Cards (4" x 8"/ 50 sheets) 1029A069
Glossy Photo Paper Credit Card Size (100 sheets) 9157A023
High Resolution Paper (8.5" x 11"/ 100 sheets) 1033A011
Matte Photo Paper (4" x 6"/ 120 sheets) 7981A014
Matte Photo Paper (8.5" x 11"/ 50 sheets) 7981A004
Photo Paper Glossy (4" x 6"/ 50 sheets) 0775B021
Photo Paper Glossy (4" x 6"/ 100 sheets) 0775B022
Photo Paper Glossy (8.5" x 11"/ 50 sheets) 0775B023
Photo Paper Glossy (8.5" x 11"/ 100 sheets) 0775B024
Photo Paper Plus Double Sided (5" x 7"/ 10 sheets) 9981A006
Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets) 9981A005
Photo Paper Plus Double Sided Album Kit (5" x 7") 0041B005
Photo Paper Plus Double Sided Album Kit (8.5" x 11") 0041B006
Photo Paper Plus Glossy (4" x 6"/ 50 sheets) 7980A012
Photo Paper Plus Glossy (4" x 6"/ 120 sheets) 7980A022
Photo Paper Plus Glossy (5" x 7"/ 20 sheets) 7980A019
Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets) 7980A006
Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets) 1686B014
Photo Paper Plus Semi-gloss (8" x 10" / 20 sheets) 1686B017
Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets) 1686B020
Photo Paper Pro (4" x 6"/ 20 sheets) 1029A014
Photo Paper Pro (4" x 6"/ 75 sheets) 1029A027
Photo Paper Pro (8" x 10"/ 20 sheets) 1029A059
Photo Paper Pro (8.5" x 11"/ 15 sheets) 1029A004
Photo Paper Pro (8.5" x 11"/ 30 sheets) 1029A028
Photo Stickers (16 stickers/sheet, 5 sheets/pack) 0001C001
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark
or trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY
STAR
®
partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR
®
guidelines for energy efficiency.
Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the product): ____________________________________
Model Number (located on the top of the product): ______________________________________
Setup CD-ROM number (located on the CD-ROM): _____________________________________
Purchase Date:__________________________________________________________________
Customer Technical Support Sequence*
1.Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and “where to
buy” instructions are found here.
2.Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support
representatives, specially trained to communicate quick, easy, and logical solutions to your
inquiries within 24 hours.
3.Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your product’s 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4.Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended
service program that provides up to three full years of service and support coverage at a very
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at
www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
* Support program specifics are subject to change without notice.
Содержание
631- Office all in one
- Quick start guide
- Series quick start guide
- Series
- Description order
- Before you contact canon please record the following information
- Toll free live tech support
- Ordering information
- Internet
- Help us help you better
- Getting help from canon
- Fine cartridges
- Extended service and support
- Email tech support
- Customer technical support sequence
- Canon specialty papers
- Printing from your computer 2
- Before using the machine
- Appendix 101
- Troubleshooting 7
- Table of contents
- Scanning images 4
- Safety precautions 107
- Routine maintenance 9
- Printing photographs directly from a compliant device 5
- Index 118
- Faxing 0
- Copying 9
- Operation panel
- Before using the machine
- Before using the machine
- Device settings
- Copy mode
- Before using the machine
- Menu items
- Maintenance
- Scan mode
- Fax mode
- Direct printing mode
- Before using the machine
- The power lamp flashes and then remains lit green
- The mp drivers are installed
- The machine is connected to your computer or a compatible device
- The fine cartridges are installed properly
- Press the on off button to turn on the machine
- Important
- If you are using the machine connected to a computer turn on your computer
- If you are using the machine connected to a computer confirm also the following
- Before using the machine
- Before turning on the machine confirm the following
- When the power lamp stops flashing the machine is turned off
- Turning the machine on and off
- Turning on the machine
- Turning off the machine
- Turn on the machine before printing
- To turn off the machine press the on off button
- You cannot change the wait time before the lcd goes out
- The lcd goes out if the machine is not operated for about five minutes
- Screen saver mode
- Perform a print operation to restore the display
- Before using the machine
- Original document requirements
- Loading original documents
- Handling the original document
- Before using the machine
- Before using the machine
- Using the platen glass
- Load the original document on the platen glass
- Important
- Gently close the document cover
- Using the adf
- Before using the machine
- Using specialty media
- Photo quality media
- Media suited for business documents
- Loading printing paper
- Before using the machine
- Recommended paper and requirements
- Paper handling
- Before using the machine
- Important
- Before using the machine
- Media types you cannot use
- Loading paper
- Important
- Flatten the four corners of the paper before loading it
- Before using the machine
- Specify the page size and media type settings according to the loaded paper
- Prepare to load paper
- Load the paper
- Before using the machine
- Prepare the envelopes
- Loading envelopes
- Important
- Before using the machine
- Load the envelopes
- Important
- Before using the machine
- Specify the settings in the printer driver
- You can use 4 x 6 101 x 152 mm 5 x 7 127 x 177 mm and credit card sized papers
- Specify the page size and media type settings according to the loaded paper
- Loading small sized paper
- Load the paper
- Before using the machine
- 2 pinch the paper guide and slide it against the left side of the paper stack
- 1 load the paper against the right side of the rear tray with the print side facing up
- Preset ratio
- Making copies
- Enlarge reduce
- Copying
- Changing the copy settings
- Copying
- Change the intensity
- Adjust print quality according to the original
- X11 8 x14 a4 b5 a5 4 x6 5 x7 credit card size
- Standard high fast
- Standard
- Select the page size of the loaded paper
- Select the media type of the loaded paper
- Plain paper photo paper pro photo paper plus matte photo papr glossy
- Plain paper
- Page size
- Media type
- Manual adjust auto adjust a
- Manual adjust
- Intensity
- Image quality
- Using useful copy functions
- Copying
- Printing from your computer
- Printing with windows
- Printing with macintosh
- Printing from your computer
- Turn on the machine
- Scanning methods
- Scanning images
- Press the scan button then press the color or black button
- Opening mp navigator ex using the operation panel
- Macintosh only prepare your computer before scanning
- Load the original document on the platen glass or the adf
- If you want to scan originals with advanced settings
- If you want to edit or print the scanned images
- Prepare for printing
- Important
- Connectable devices
- Caution
- Printing photographs directly from a compliant device
- Printable image data format
- Start printing from your pictbridge compliant device
- Specify the print settings such as paper type and layout
- Printing photographs directly from a compliant device
- Connect the pictbridge compliant device to the machine
- Settings on a pictbridge compliant device
- Printing photographs directly from a compliant device
- Paper size and paper type settings
- About pictbridge print settings
- Trimming setting
- Printing photographs directly from a compliant device
- Layout setting
- Image optimize setting
- Date file no print setting
- Displaying the pictbridge settings screen and specifying the settings
- Turn on the machine
- Setting on the machine
- Setting items
- Repeat step 4 to specify each setting item as necessary
- Printing photographs directly from a compliant device
- Press the or button to specify the setting item then press the ok button
- Press the or button to select pictbridge set then press the ok button
- Press the menu button repeatedly until device settings appears
- Preparing the machine for fax
- Methods of connecting external devices
- Important
- Faxing
- Connecting to an analog line
- Connecting a telephone or answering machine directly
- Faxing
- Connecting a telephone or answering machine via a computer
- Important
- User settings
- Touch tone
- Tel line type
- Setting the telephone line type
- Methods of connecting the various lines
- Faxing
- Date time setting
- Connecting to an xdsl
- Connecting to an isdn line
- Faxing
- Registering sender information
- Faxing
- Name a
- Guidelines for entering numbers letters and symbols
- Faxing
- To enter a space
- To enter a character that is assigned to the same button as the previous entry
- To delete an entire entry
- To delete a character
- Press the numeric buttons to enter a character
- Press the button to switch to uppercase letter mode a lowercase letter mode a or number mode 1
- User settings
- Unit tel number tel
- Unit name
- Registering your fax telephone number and name sender information
- Faxing
- Entering the date and time
- Date time setting 02 15 2007 18 46
- Setting daylight saving time summer time
- Set month
- Faxing
- Unit name a
- Summer time set
- Sunday
- Set week
- Set the date and time that summer time ends
- Set shift time
- Set month
- Set day of week
- Press the stop reset button
- October
- Last week
- Faxing
- Registering coded speed dialing
- Name a
- Faxing
- Coded dial regist
- Tel number tel
- Registering the destination
- To delete an entire entry
- To change a registered number or name
- Speed dial list
- Prnt report list
- Printing a list of the registered destination
- Faxing
- Changing or deleting a registered information
- Activity report
- Faxing
- Scan contrast
- Flow of sending faxes
- Faxing
- Before sending faxes
- Adjusting the scan contrast or the image quality fax resolution
- Step 4
- Step 3
- Step 2
- Step 1
- Sending faxes
- Start faxing
- Standard
- Sending faxes memory sending
- Sending faxes
- Prepare for faxing
- Important
- Faxing
- Fax resolution
- Adjusting the image quality fax resolution
- Dial the recipient s number on the telephone
- Connect a telephone to the machine
- When the document was loaded on the platen glass
- When the document was loaded in the adf
- Transmit ok
- Sending faxes after confirming connection manual sending
- Scan next start
- Prepare for faxing
- Lift the handset of the telephone connected to the machine
- Important
- Faxing
- Faxing
- Dialing the coded speed dial
- Redialing
- Manual redialing
- If the machine is connected to a computer you can send faxes using the fax driver from any application software that has a printing function for details refer to the fax driver guide on screen manual
- Faxing
- Automatic redialing
- When using memory sending to send a document and the recipient s line is busy the machine will redial the number after a specified interval you can customize the following automatic redialing settings whether or not the machine redials automatically the number of times the machine redials 1 to 10 times the time interval between redials 1 to 99 minutes to change the automatic redialing settings change the auto redial settings in tx settings under fax settings
- Using other useful sending functions
- To redial the fax number last dialed with the numeric buttons press the redial pause button
- This machine is set to send receive faxes in ecm error correction mode ecm automatically corrects errors caused by connection troubles cross checking the sending and receiving conditions at the sending and receiving ends
- There are two methods of redialing automatic redialing and manual redialing automatic redialing is enabled by default
- Sending receiving using ecm
- Sending from your computer windows only
- Step 3
- Step 2
- Step 1
- Selecting the receive mode
- Receiving faxes
- Important
- Flow of receiving faxes
- Faxing
- Faxing
- If you want to receive only faxes automatically with the machine or have a dedicated telephone line for fax use only
- If you are using a single telephone line for faxes and voice calls and use voice calls more frequently
- Select fax priority mode
- Important
- If you are using a single telephone line for faxes and voice calls and want to receive faxes automatically
- Faxing
- C fax the machine receives faxes automatically
- B voice call the machine will ring pick up the handset then press the stop reset button to answer the call
- A incoming call
- Setting the ring pattern
- If you want the machine to automatically switch between fax and voice calls by the call ring patterns network switch
- If you subscribe to a distinctive ring pattern detection drpd service with your telephone company us and canada only
- Faxing
- Faxing
- Fax priority mode
- 15 2007 wed 06 11 fax 1st standard
- Setting the receive mode
- Receive mode set
- Press the or button to select the receive mode
- Press the ok button
- Press the fax button then press the menu button
- Setting the number of rings for fax calls
- Page size
- Faxing
- Changing the print settings
- Using other useful receiving functions
- Remote receiving
- Memory receiving
- Important
- Faxing
- Faxing
- Document stored in memory
- Printing or deleting a document in memory
- Printing a list of documents in memory
- Press the stop reset button
- Press the or button to select print document or delete document
- If you select print document
- If you select delete document
- Faxing
- Print document tx rx no 0001
- Faxing
- Checking a document s details in memory
- Printing the activity report manually
- Press the or button to select prnt report list then press the ok button
- Press the or button to select activity report then press the ok button
- Press the fax button then press the menu button
- Faxing
- Activity report
- Summary of reports and lists
- User s data list
- Tx report
- Rx report
- Printing the user s data list
- Other lists
- Faxing
- When printing becomes faint or colors are incorrect
- Step 4
- Step 3
- Step 2
- Step 1
- Routine maintenance
- Make sure that the machine is turned on then load a sheet of a4 or letter sized plain paper in the rear tray
- Maintenance
- Examine the pattern and take the appropriate action
- Routine maintenance
- Printing the nozzle check pattern
- Print the nozzle check pattern
- Open the paper output tray then set the paper thickness lever
- Nozzle check
- When cleaning is necessary perform print head cleaning
- Routine maintenance
- Examining the nozzle check pattern
- Check the nozzle check pattern you printed
- Start print head cleaning
- Routine maintenance
- Print head cleaning
- Make sure that the machine is turned on
- Maintenance
- Confirm the condition of the print head
- Cleaning
- Start print head deep cleaning
- Routine maintenance
- Print head deep cleaning
- Make sure that the machine is turned on
- Maintenance
- Deep cleaning
- Confirm the condition of the print head
- Routine maintenance
- Print the print head alignment pattern
- Open the paper output tray then set the paper thickness lever
- Make sure that the machine is turned on then load two sheets of a4 or letter sized plain paper in the rear tray
- Aligning the print head
- Adjust the print head position
- Routine maintenance
- Blk col
- Black ink low color ink low
- With the lcd of this machine
- Routine maintenance
- Replacing a fine cartridge
- Getting the ink status information
- Copy mode
- Check ink u163 blk col
- Check ink u162 blk col
- With the computer screen
- Routine maintenance
- Recommend new b crt recommend new c crt
- Blk ink vol unknown col ink vol unknown
- Refer to opening the canon ij printer utility macintosh in the user s guide on screen manual
- Open the printer properties dialog box
- Open the canon ij printer utility
- Follow the procedure below to open each of the confirmation screens
- Click view printer status on the maintenance sheet
- To confirm the fine cartridge information click the ink details menu
- To confirm the fine cartridge information click ink details
- Select ink level information in the pop up menu
- Routine maintenance
- Refer to opening the printer properties dialog box directly from control panel in opening the printer properties dialog box windows of the user s guide on screen manual
- When fine cartridges run out of ink replace them using the following steps
- The fine cartridge holder moves to the left
- Routine maintenance
- Replacing fine cartridges
- Make sure that the machine is turned on lift the scanning unit printer cover with both hands then pull the scanning unit support a down into place
- Important
- Important
- Caution
- 2 remove the fine cartridge
- 1 unpack a new fine cartridge and remove the orange protective tape a gently
- 1 push down the fine cartridge
- Routine maintenance
- Remove the empty fine cartridge
- Prepare the replacement fine cartridge
- Routine maintenance
- Lift the scanning unit printer cover slightly to set the scanning unit support back to its original position and then gently close the scanning unit printer cover
- Install the fine cartridge
- Important
- Caution
- When you turn off the machine
- When you are not using the machine for a long time
- Routine maintenance
- Keeping the best printing results
- Cleaning the platen glass and document cover
- Cleaning the exterior of the machine
- Caution
- Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface with it gently smooth out wrinkles on the cloth if necessary before cleaning
- With a clean soft lint free cloth wipe the platen glass d the inner side of the document cover white sheet c the glass of the adf a and the inner side of the adf white area b gently make sure not to leave any residue especially on the platen glass
- This section describes the cleaning procedure that is needed to maintain your machine
- Routine maintenance
- Important
- Cleaning your machine
- Routine maintenance
- Cleaning the paper feed roller roller cleaning
- Cleaning the adf
- Repeat step 3 three times
- Open the paper output tray
- Make sure that the paper feed roller stops rotating then load three or more sheets of a4 or letter sized plain paper in portrait orientation in the rear tray
- Make sure that the machine is turned on and then remove any paper from the rear tray
- Important
- Fold a single sheet of a4 or letter sized plain paper in half widthwise and then unfold the paper
- Cleaning the inside of the machine bottom plate cleaning
- Clean the paper feed roller
- Routine maintenance
- Repeat step 3 twice
- Routine maintenance
- Perform bottom plate cleaning
- Load this and only this sheet of paper in the rear tray with the open side to the front
- Cleaning the protrusions inside the machine
- Caution
- Troubleshooting
- Troubleshooting
- Message action
- If an error message is displayed on the lcd take the corresponding action described below
- An error message is displayed on the lcd
- Troubleshooting
- Message action
- Message action
- Fax related messages
- Troubleshooting
- Troubleshooting
- Lcd cannot be seen at all
- Cause action
- An unintended language is displayed on the lcd
- Troubleshooting
- Cause action
- Cannot install the mp drivers
- Troubleshooting
- This device can perform faster message is displayed
- Printing speed is slow usb 2 hi speed connection does not work
- Important
- Cause action
- Cannot connect to computer properly
- Colors are unclear
- Cause action
- Troubleshooting
- Print results not satisfactory
- Do the page size and media type settings match the size and type of the loaded paper
- Did you set the print quality setting appropriately
- White streaks
- Troubleshooting
- Printing does not start printing is blurred colors are wrong straight lines are misaligned
- Cause action
- Troubleshooting
- Printed surface is scratched paper is smudged
- Printed paper curls or has ink blots
- Cause action
- Troubleshooting
- Cause action
- Colors are uneven or streaked
- Cause action
- Troubleshooting
- The print result not satisfactory when copying
- Printing does not start
- If these do not resolve the problem also see print results not satisfactory on page 84
- Troubleshooting
- Paper does not feed properly
- Cause action
- Troubleshooting
- Paper jams
- Cause action
- Troubleshooting
- Document jams
- Cause action
- Troubleshooting
- Cause action
- Cause action
- Troubleshooting
- Writing error output error communication error
- Troubleshooting
- Error message appears on the computer screen
- Cause action
- Troubleshooting
- Error no 300 is displayed
- Error no 2001 is displayed
- Error no 1700 1710 is displayed
- Cause action
- The following are the possible errors that may occur when printing directly from a pictbridge compliant device and the countermeasures to clear them
- Error no 2002 is displayed
- Error message on pictbridge compliant device
- Error message appears on a pictbridge compliant device
- Cause action
- Action
- Troubleshooting
- Troubleshooting
- Scanning problems
- Scangear won t start
- Refer to the scanning guide on screen manual
- Problems receiving faxes
- Other scanning troubles
- Error message on pictbridge compliant device
- Cause action
- Cannot receive a fax cannot print a fax
- Action
- This setting is only available in us and canada
- Quality of received fax is poor
- Machine does not switch automatically between voice and fax calls
- Legal may not be available depending on the country or region of purchase
- Cause action
- Troubleshooting
- This setting may not be available depending on the country or region of purchase
- Troubleshooting
- Repeated errors occur when you receive a fax
- Problems sending faxes
- Cause action
- Cannot send a fax
- Troubleshooting
- Telephone problems
- Telephone disconnects during a call
- Repeated errors occur when you send a fax
- Cause action
- Cannot send a fax clearly
- Cannot dial
- How to use the documentation provided
- Appendix
- Reading the on screen manuals
- Appendix
- Specifications
- Scan specifications platen glass
- General specifications
- Copy specifications
- Appendix
- Telephone specifications
- Fax specifications
- Appendix
- Camera direct print pictbridge
- Appendix
- Minimum system requirements
- Conform to the operating system s requirements when higher than those given here
- Appendix
- Additional system requirements for on screen manuals
- To upgrade from windows xp to windows vista first uninstall software bundled with the canon inkjet printer
- Specifications are subject to change without notice
- Some functions may not be available with windows media center
- Omnipage se windows 2000 professional sp2 and sp3 not supported
- Mp navigator ex quicktime v6 or later is needed macintosh only
- Warning
- Safety precautions
- Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely do not attempt to use the machine in any way not described in this manual
- You may cause injury or damage the machine if you ignore any of these safety precautions
- Safety precautions
- Caution
- Save these instructions
- Safety precautions
- Important safety instructions when using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following
- Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 avoid using this product during an electrical storm there may be a remote risk of electric shock from lightning 3 do not use this product to report a gas leak in the vicinity of the leak
- It may be unlawful to make copies of scan print or use reproductions of the following documents the list provided is non exhaustive when in doubt check with a legal representative in your jurisdiction
- Safety precautions
- Legal limitations on use of your product and use of images
- Users in the u s a
- Safety precautions
- Rights of the telephone company
- Pre installation requirements for mx310
- In case of equipment malfunction
- Connection of the equipment
- Warning
- Safety precautions
- Regulatory information
- Fcc notice u s a only
- Canon u s a inc limited warranty usa only
- Safety precautions
- Safety precautions
- Safety precautions
- Users in canada
- Safety precautions
- Pre installation requirements for canon facsimile equipment
- Users in new zealand
- Safety precautions
- Ordering information
- Internet
- Help us help you better
- Getting help from canon
- Fine cartridges
- Extended service and support
- Email tech support
- Description order
- Customer technical support sequence
- Canon specialty papers
- Before you contact canon please record the following information
- Toll free live tech support
- Series quick start guide
- Series
- Quick start guide
- Office all in one
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