Belkin E9L6000 [28/38] Troubleshooting

TROUBLESHOOTING

Link LED is blinking slowly; I cannot connect

to a wireless network or the Internet.

If your Adapter appears to be functioning properly, but you cannot

connect to a network or you have a red wireless icon at the bottom of

your screen, the problem may be that there is a mismatch between the

network name (SSID) settings in your wireless network properties.

Check the SSID settings to see if they match. The SSID

is case-sensitive and the spelling on each computer

mustbeexactlythesameinorderfortheAdapterto

connect to the wireless router (or access point).

Note: To check the SSID settings or look for an available

network, double-click the Signal Indicator icon to bring up the

“Wireless Networks” screen. Click “Add” if you do not see the

network you are trying to connect to and type in the SSID.

For more information about setting up an SSID, please reference

yourroutermanufacturer’susermanual.Ifissuespersisteven

at close range, please contact Belkin Technical Support.

Link LED is solid but I cannot connect to the Internet.

Ifyouhaveasignalbutcan’tgetonlineorobtainanIPaddress,the

problem may be that there is a mismatch between the encryption key

settings in your computer and wireless router (or access point). Check

theWEP,WPA,orWPA2keysettingstoseeiftheymatch.Thekeyis

case-sensitive and the spelling on each computer and wireless router

(oraccesspoint)mustbeexactlythesameinorderfortheAdapter

to connect to the router. For more information about encryption,

please see the “Connecting to a Secure Wi-Fi Network” section.

If issues persist even at close range, please

contact Belkin Technical Support.