IDIS DR-8364 [27/30] Troubleshooting
![IDIS DR-8364 [27/30] Troubleshooting](/views2/1265264/page27/bg1b.png)
Part 2 - Appendix
27
Troubleshooting
Problem Solution
The main unit won't turn on.
● Check the power cable connection status.
● Check the power outlet.
Unable to display Live video.
● Check the camera's video cable connection status.
● Check the monitor's video cable connection status.
● Check the camera's power setting.
● Check the camera lens settings.
NVR stopped working in the
middle of a recording.
● Hard disk may be full. Delete video recordings to free up space.
● Set the NVR to Recycle mode. For more information, refer to the General in
the operation manual.
icon is shown, but video is
not being recorded.
If the Pre-Event is enabled, the and icons appears when recording is not
inprogress, or the
and icons appear when an event occurs and recording
is in progress. For more information, refer to the Schedule in the operation
manual.
The NVR keeps on rebooting
during a system upgrade
without completing the
upgrade.
Check the upgrade le's version. To downgrade to a previous version, you must
rst press the factory reset button and reset all NVR settings to their factory
defaults. A factory reset will clear all NVR settings congured by the user. For
more information on factory reset, refer to the Factory Reset on page 16.
Содержание
- Before reading this manual 2
- Caution 2
- Safety precautions 2
- Symbol publication description 2
- Accessories 3
- Attachments 3
- Before reading this manual 3
- Circuit overloading 3
- Cleaning 3
- Correct batteries 3
- Damage requiring service 3
- Elevated operating ambient temperature 3
- Field installation 3
- High speed hdmi cable 3
- High speed hdmi cable with ethernet 3
- Important safeguards 3
- It is recommended that you use the following hdmi cable type 3
- Lightning 3
- Mechanical loading 3
- Objects and liquids 3
- Overloading 3
- Power cords 3
- Power sources 3
- Read instructions 3
- Reduced air flow 3
- Reliable earthing grounding 3
- Replacement parts 3
- Retain instructions 3
- Safety check 3
- Servicing 3
- Use a certified cable marked with an hdmi logo when using an hdmi the screen may not appear or a connection error may occur if you do not use a certified hdmi cable 3
- Ventilation 3
- Water and or moisture 3
- Before reading this manual 4
- Caution any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment 4
- Caution important information concerning a specific function 4
- Correct disposal of this product applicable in the european union and other european countries with separate collection systems 4
- Fcc compliance statement 4
- In text 4
- Note useful information concerning a specific function 4
- Symbol type description 4
- User s caution statement 4
- Weee waste electrical electronic equipment 4
- 2016 idis co ltd idis co ltd reserves all rights concerning this manual use or duplication of this manual in part or whole without the prior consent of idis co ltd is strictly prohibited contents of this manual are subject to change without prior notice 5
- Before reading this manual 5
- Copyright 5
- Idis is a registered trademark of idis co ltd other company and product names are registered trademarks of their respective owners 5
- Registered trademarks 5
- Part 1 introduction 7 6
- Part 2 appendix 22 6
- Table of contents 6
- Part 1 introduction 7
- Product features 7
- Part 1 introduction 8
- Accessories 9
- Front panel 10
- Overview 10
- Hdd installation precautions 11
- Port number of hdd drive 11
- Connections on the front panel 12
- Part 1 introduction 12
- R1 1 2 menas raid 1 which is configured as the hdd connected to the internal sata port 1 and 2 12
- Raid configuration precautions 12
- Support the four types of raid configuration as follows 12
- Dimensions 13
- Part 1 introduction 13
- Alarm connection ports rs 485 port 14
- Connect the power cable to this port this nvr does not feature a separate power on off button and will turn on the moment power is supplied 14
- Esata ports 5 usb 3 ports 6 audio connection ports 14
- Factory reset button 8 vga out port 9 hdmi out port 14
- Part 1 introduction 14
- Power cable connection 14
- Power in port 2 video in ports sfp 1 2 rj45 3 5 3 network port 14
- Rear panel 14
- Rear panel connections 14
- Rs 232 port 14
- Sfp video in port 14
- These ports are used to connect to higher devices that are some distances away via optical cables you can connect gigabit fiber media converters optional da mc1101 or external hubs optional dh 2112pf dh 2128pf dh 2212pf to form a network the nvr recognizes directip network cameras automatically 14
- Video connection 14
- Connect external hard drives to these ports 15
- Connect network cameras or video encoders to the nvr using rj 45 cable cat5 cat5e or cat6 in addition to cameras or video encoders you can connect external hubs optional dh 2112pf dh 2128pf dh 2212pf to form a network the nvr recognizes directip network cameras automatically 15
- Esata connection 15
- Network connection 15
- Part 1 introduction 15
- Rj45 video in port 15
- Support super speed usb 3 5gbps high speed usb 3 480mbos and full speed usb 2 12mbps for transfer 15
- This nvr is capable of connecting to networks via an ethernet connector connect an rj 45 cable cat5 cat5e or cat6 to the nvr s network port it s possible to operate and upgrade the nvr remotely over a network fore more information on ethernet connection setup refer to network setup in the operation manual 15
- Usb port 15
- All nvr settings will be returned to their factory values once you remove the paper clip 16
- Audio connection 16
- Connect the audio device to the audio in port and speakers with a built in amplifier to the audio out port use the audio out port to listen to audio from network cameras 16
- Connect to the vga out or hdmi port 16
- Factory reset 16
- Insert a straightened paper clip into the factory reset switch hole and press the switch turn on the nvr while holding the switch 16
- Located right next to the audio out port on the rear of the nvr is a switch that once activated will reset the nvr to all its initial factory settings 16
- Monitor connection 16
- Part 1 introduction 16
- Press and hold until you hear 2 beeps from the nvr s internal buzzer 16
- Turn off the nvr 16
- Use the audio in port to establish two way communication with cameras 16
- Alarm connection 17
- Rs 232 connection 17
- Rs 485 connection 17
- Connections on the rear panel 18
- Part 1 introduction 18
- Remote control 19
- Part 2 appendix 22
- Supported sfp transceiver module list 22
- The system s sfp ports support the following types of sfp modules 22
- System log types 23
- Error code types 24
- Troubleshooting 27
- Specifications 28
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