Siemens WM10E363 [8/8] Washing machine
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Siemens WM10E363 [8/8] Washing machine

Siemens WM10E363 [8/8] Washing machine
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11
What to do if ...
ʑ
Water is leaking out. – Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
ʑ
No water supply.
Detergent not
dispensed.
– Start/Reload not selected?
– Tap not turned on?
– Filter blocked? Clean the filter apage 10.
– Supply hose kinked or trapped?
ʑ
Washing machine door
cannot be opened.
– Safety function active. Programme stopped? apage 4.
– Is c(Rinse Hold) (without final spin) selected? apage 3, 4.
– Can be opened by emergency release only? apage 9.
ʑ
Programme does not
start.
– Start/Reload or (Ready in) time selected?
– Washing machine door closed?
– Childproof lock active? Deactivate apage 5.
ʑ
Detergent solution is
not drained.
– Is c(Rinse Hold) (without final spin) selected? apage 3, 4.
– Clean the detergent solution pump apage 10.
– Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the
drum.
– Not a fault - water below the visible area.
ʑ
Unsatisfactory spin
result.
Laundry wet/too damp.
– Not a fault - the unbalanced-load detection system has cancelled
the spin cycle because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the drum.
– S(Easy Iron) selected? apage 5.
– Selected speed too low? apage 5.
ʑ
The programme
duration changes
during the wash cycle.
– Not a fault – the programme sequence is optimised for the
particular wash process. This may result in changes to the
programme duration in the display field.
ʑ
Spin cycle performed
several times.
– Not a fault - unbalanced load detection system adjusts the
imbalance.
ʑ
Residual water in the
compartment for care
products.
– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary apage 9.
ʑ
Odour formation in the
washing machine.
– Run programme Cottons Ê 90 °C without laundry. Use standard
detergent.
ʑ
Status display³þ
flashes. Detergent may
be leaking out of the
detergent drawer.
– Too much detergent used? Mix 1 tablespoon of fabric softener with
½ litre of water and pour into dispenser II (not for outdoor and
down-filled textiles!).
– Reduce the detergent dosage for the next wash cycle.
ʑ
Intense noise formation,
vibrations and
“wandering” during the
spin cycle.
– Are the appliance feet fixed?
Secure the appliance feet aInstallation instructions.
– Transportation safety devices removed? Remove the transportation
safety devices aInstallation instructions.
ʑ
Noises during spin and
drain cycles.
– Clean detergent-solution pump apage 10
ʑ
Display panel/indicator
lamps do not function
during operation.
– Power cut?
– Fuses triggered? Reset/change the fuse.
– If the fault occurs repeatedly, call customer services.
ʑ
Programme sequence
longer than usual.
– Not a fault - unbalanced load detection system adjusts imbalance
by repeatedly distributing the laundry.
– Not a fault - foam detection system active - adds an additional rinse
cycle.
ʑ
Detergent residues
on the laundry.
– Occasionally, phosphate-free detergents contain water-insoluble
residues.
– Select the Rinse m/Spin cycle or brush out the laundry after
washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call customer services aInstallation instructions.
Instruction manual
Washing
machine
Observe the safety
instructions on
page 8.
en
Read these instructions and the separate installation
instructions before operating the washing machine.

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