Siemens WM10E164 [8/8] What to do if

Siemens WM10E164 [8/8] What to do if
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11
What to do if...
ʑ
Water is leaking out. Attach/replace the drainage hose correctly.
Tighten the screw connection of the supply hose.
ʑ
No water supply.
Detergent not dispensed.
Start/Pause not selected?
Tap not turned on?
Filter blocked? Clean the filter –> page 10.
Supply hose kinked or trapped?
ʑ
Washing machine door
cannot be opened.
Safety function active. Wait approx. 2 minutes.
(without final spin) selected? –> page 3, 4.
ʑ
Programme does not
start.
Start/Pause selected?
Washing machine door closed?
ʑ
Detergent solution is not
drained.
(without final spin) selected? –> page 3, 4.
Clean the detergent solution pump –> page 10.
Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the
drum.
Not a fault - water below the visible area.
ʑ
Unsatisfactory spin
result.
Laundry wet/too damp.
Not a fault - the unbalanced-load detection system has cancelled
the spin cycle because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the
drum.
(Easy-iron) selected –> page 5.
Too low a speed selected? –> page 5.
ʑ
Spin cycle performed
several times.
Not a fault - unbalanced load detection system adjusts the
imbalance.
ʑ
Residual water in the
compartment for care
products.
Not a fault - the action of the care product is not affected.
Clean the insert if necessary –> page 9.
ʑ
Odour formation in the
washing machine.
Run programme cCottons 90 °C without laundry. Use
standard detergent.
ʑ
Foam escaping from the
detergent drawer.
Too much detergent used?
If foam is escaping from the detergent drawer:
Mix 1 tablespoon of fabric softener with ½ litre of water and pour
into compartment II (not with outdoor or down fabrics).
Reduce the detergent dosage for the next wash cycle.
ʑ
Intense noise formation,
vibrations and “walking”
during the spin cycle.
Are the appliance feet fixed?
Secure the appliance feet –> Installation instructions.
Transportation safety devices removed?
Remove the transportation safety devices –> Installation
instructions.
ʑ
The indicator lights do
not function during
operation.
Power cut?
Fuses tripped? Reset/change the fuse.
If the fault occurs repeatedly, call the after-sales service.
ʑ
Programme sequence
longer than usual.
Not a fault - unbalanced load detection system adjusts
imbalance by repeatedly distributing the laundry.
Not a fault - foam detection system active - adds an additional
rinse cycle.
ʑ
Detergent residues on
the laundry.
Occasionally, phosphate-free detergents contain water-insoluble
residues.
Select Rinse/ cSpin or brush out the laundry after washing.
If you cannot correct a fault yourself or a repair is required:
Turn the programme selector to Off and remove the mains plug from the socket.
Turn off the water supply and call the after-sales service –> Installation instructions.
Instruction manual
Washing
machine
Observe the safety
instructions on
page 8.
en
Read these instructions and the separate installation
instructions before operating the washing machine.
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