LG 27MP59G [21/25] Troubleshooting

21

ENG

ENGLISH

TROUBLESHOOTING

Check the following before calling for service.

No image appears

Is the power cord of the display

connected?

Check and see if the power cord is connected properly to the power outlet.

y

This message appears when the signal from the PC (video card) is out of horizontal

or vertical frequency range of the display. See the 'Specifications' section of this

manual and configure your display again.

Do you see a "NO SIGNAL" message on

the screen?

y

After the monitor is on "NO SIGNAL", the monitor goes to DPM mode.

y

This is displayed when the signal cable between the PC and the monitor is

changing items to off.

y

Check Control Panel

video card to the recommend resolution.

y

If the recommended resolution (optimal resolution) is not selected, letters may be blurred and the screen may be dimmed,

truncated or biased. Make sure to select the recommend resolution.

y

The setting method can differ by computer and O/S (Operation System), and resolution mentioned above may not be

y

If the selected resolution is HDMI 1080i 60/50 Hz, the screen may be flickering.

Change the resolution to the recommended resolution 1080P.

Display image is incorrect

The screen color is mono or abnormal.

y

Check if the signal cable is properly connected and use a screwdriver to fasten if

necessary.

y

Make sure the video card is properly inserted in the slot.

resolution.

Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?

Have you installed the display driver?

y

Be sure to install the display driver from the display driver CD (or diskette)

that comes with your display. Or, you can also download the driver from our

website: http://www.lg.com.

y

Make sure to check if the video card supports Plug&Play function.