MSI H270-A PRO — руководство по устранению неполадок материнской платы [83/87]
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Troubleshooting
Troubleshooting
Before sending the motherboard for RMA
repair, try to go over troubleshooting
guide first to see if your got similar
symptoms as mentioned below.
The power is not on.
y Connect the AC power cord to an
electrical outlet securely.
y Check if all ATX power connectors
like ATX_PWR1, CPU_PWR1 are
connected from the power supply to
the motherboard?
y Some power supply units have a power
button on the rear side, make sure the
button is turned on.
y Check if the power switch cable is
connected to JFP1 pin header properly.
y Verify the Clear CMOS jumper JBAT1 is
set to Keep DATA.
y Test with another known working
power supply of equal or greater
wattage.
The power is on, but no signal to
monitor
y Connect the monitor power cord to a
electrical outlet securely.
y Make sure the monitor is turned on.
y Select different inputs on the monitor.
y If 3 long beeps are heard, remove all
memory modules and try to install only
one memory module in the DIMMA2
slot first and then restart the computer.
y If 1 long 2 short beeps are heard,
remove and reinstall the graphics card
and then restart the computer.
y Test with another known working
graphics card.
The computer does not boot after
updating the BIOS
y Clear the CMOS.
y Use the secondary BIOS to bootup the
system (Only for motherboard with
Dual BIOS)
Lost BIOS password
y Clear the CMOS, but that will cause
you to lose all customized settings in
the BIOS.
There is no audio
y Adjust the volume.
y Connect the speakers/headphones to
audio ports on the motherboard rear
IO panel.
y Remove secondary speakers/
headphones, HDMI cables, USB audio
devices.
y Test with another known working
speaker or headphone.
There is no network
y Make sure the network chipset driver
has been installed.
y Verify if the network cable is properly
connected and make sure the LAN port
LEDs are properly illuminated.
y Verify your TCP/IP settings.
y Restart or reset your router.
y Test with another known working LAN
cable.
The USB device is not working
y Make sure your USB drive driver has
been installed.
y Verify if USB device is listed in
Windows
®
Device Manager.
y Connect the USB device to other USB
port on the motherboard rear IO panel.
Содержание
- Unpacking p.1
- Safety information p.2
- Quick start p.3
- Preparing tools and components p.3
- Installing a processor p.4
- Installing ddr4 memory p.5
- Connecting the front panel header p.6
- Hdd led p.6
- Power led power led power led p.6
- Hdd led hdd led hdd led p.6
- Http youtu be dpelidvnzui p.6
- Installing the motherboard p.7
- Installing sata drives p.8
- Installing a graphics card p.9
- Connecting peripheral devices p.10
- Connecting the power connectors p.11
- Power on p.12
- Block diagram 19 p.13
- Overview of components 23 p.13
- Contents p.13
- Unpacking 1 p.13
- Specifications 15 p.13
- Safety information 2 p.13
- Rear i o panel 20 p.13
- Quick start 3 p.13
- Troubleshooting 83 p.14
- Bios setup 36 p.14
- Software description 61 p.14
- Regulatory notices 84 p.14
- Raid configuration 78 p.14
- Specifications p.15
- Block diagram p.19
- Audio ports channel p.20
- Displayport p.20
- Audio ports configuration p.20
- Connected blank empty p.20
- Usb 3 gen1 p.20
- Usb 2 usb 3 gen1 p.20
- Speed led p.20
- Rear i o panel p.20
- Ps 2 port lan audio ports p.20
- Link activity led p.20
- Lan port led status table p.20
- Realtek hd audio manager p.21
- Auto popup dialog p.21
- Rear i o panel p.22
- Audio jacks to stereo speakers diagram p.22
- Audio jacks to headphone and microphone diagram p.22
- Audio jacks to 7 channel speakers diagram p.22
- Audio input p.22
- Overview of components p.23
- Jtbt1 is used to connect a specific card p.23
- Component contents p.24
- Introduction to the lga 1151 cpu p.25
- Important p.25
- Cpu socket p.25
- Dimm slots p.26
- Memory module installation recommendation p.26
- Important p.26
- Important p.27
- Pci_e1 6 pcie expansion slots p.27
- Multiple graphics cards installation recommendation p.27
- M2_1 m slot key m p.28
- Video demonstration p.28
- Installing m module p.28
- Important p.28
- Sata1 6 sata 6gb s connectors p.29
- Jfp1 jfp2 front panel connectors p.29
- Important p.29
- This connector allows you to connect the optional serial port with bracket p.30
- These connectors allow you to connect an atx power supply p.30
- Make sure that all the power cables are securely connected to a proper atx power supply to ensure stable operation of the motherboard p.30
- Jcom1 serial port connector p.30
- Important p.30
- Cpu_pwr1 atx_pwr1 power connectors p.30
- Jusb3 4 usb 3 gen1 connectors p.31
- Y y in order to recharge your ipad iphone and ipod through usb ports please install ms p.31
- Y note that the vcc and ground pins must be connected correctly to avoid possible damage p.31
- These connectors allow you to connect usb 3 gen1 ports on the front panel p.31
- These connectors allow you to connect usb 2 ports on the front panel p.31
- Super charger utility p.31
- Note that the power and ground pins must be connected correctly to avoid possible damage p.31
- Jusb1 2 usb 2 connectors p.31
- Important p.31
- Cpu_fan1 sys_fan1 4 pump_fan1 fan connectors p.32
- There are gradient points of the fan speed that allow you to adjust fan speed in relation to cpu temperature p.32
- Switching fan mode and adjusting fan speed p.32
- Select pwm mode or dc mode p.32
- Pin definition of fan connectors p.32
- Make sure fans are working properly after switching the pwm dc mode p.32
- Important p.32
- Hardware monitor p.32
- Fan connectors can be classified as pwm pulse width modulation mode or dc mode pwm mode fan connectors provide constant 12v output and adjust fan speed with speed control signal dc mode fan connectors control fan speed by changing voltage when you plug a 3 pin non pwm fan to a fan connector in pwm mode the fan speed will always maintain at 100 which might create a lot of noise you can follow the instruction below to adjust the fan connector to pwm or dc mode p.32
- Default pwm mode fan connectors p.32
- Default dc mode fan connectors p.32
- Jaud1 front audio connector p.33
- Using chassis intrusion detector p.33
- Resetting the chassis intrusion warning p.33
- Jci1 chassis intrusion connector p.33
- Jbat1 clear cmos reset bios jumper p.34
- Resetting bios to default values p.34
- Jtpm1 tpm module connector p.34
- Ez debug led p.35
- Vga indicates gpu is not detected or fail p.35
- This connector allows you to connect the optional parallel port with bracket p.35
- These leds indicate the status of key components during booting process when an error is occurred the corresponding led stays lit until the problem is solved p.35
- Overview of components p.35
- Jlpt1 parallel port connector p.35
- Dram indicates dram is not detected or fail p.35
- Cpu indicates cpu is not detected or fail p.35
- Boot indicates the booting device is not detected or fail p.35
- Important p.36
- Function key p.36
- Entering bios setup p.36
- Bios setup p.36
- Resetting bios p.37
- Important p.37
- Updating the bios with live update 6 p.37
- Updating bios with m flash p.37
- Updating bios p.37
- Important p.38
- Ez mode p.38
- Advanced mode p.40
- System status p.41
- Settings p.41
- Important p.41
- Advanced p.41
- Important p.46
- Security p.49
- Important p.49
- Save exit p.50
- Important p.51
- M flash p.58
- Oc profile p.59
- Important p.60
- Hardware monitor p.60
- Software description p.61
- Installing windows 7 8 10 p.61
- Installing window p.61
- Installing utilities p.61
- Installing drivers p.61
- Updating the system p.62
- Live update 6 p.62
- Total installer p.63
- Profile buttons p.64
- Important p.64
- Cpu frequency p.64
- Command center p.64
- Igp frequency gt voltage p.65
- Dram frequency dram voltage p.65
- Cpu voltage p.65
- Cpu fan p.65
- Option buttons setting p.66
- Option buttons advanced p.66
- Option buttons information p.67
- Gadget mode p.67
- Win7 smart tool p.68
- Step2 choose storage device p.68
- Step1 choose source folder p.68
- Msi smart tool p.68
- Main menu p.68
- Important p.68
- Software raid p.69
- Important p.69
- Mystic light p.70
- Ramdisk p.71
- Creating a ram disk p.71
- X boost p.72
- Important p.72
- Important p.73
- Advance p.73
- Network manager p.74
- Important p.74
- Configuring bandwidth p.74
- Speed testing p.75
- Intel extreme tuning utility p.76
- Extreme tuning utility p.76
- Important p.78
- Raid level comparison p.78
- Raid configuration p.78
- Using intel rapid storage technology option rom p.78
- Using inte p.78
- Rapid storage technology option rom p.78
- Important p.79
- Creating s raid volume p.79
- Select option reset disks to non raid from the main menu screen and press enter to delete the raid volume and remove any raid structures from the drives use the space key to select the disks and press enter key a confirmation sentence will appear below and then press y key to accept the selection p.80
- Select option delete raid volume from the main menu screen and press enter key to select a raid volume for deletion then press delete key to delete the selected raid volume the following screen appears p.80
- Resetting disks to non raid p.80
- Removing a raid volume p.80
- Raid configuration p.80
- Press y key to accept the volume deletion p.80
- Important p.80
- If your system currently boots to raid and you delete the raid volume in the irst option rom your system will become unbootable p.80
- Here you can delete the raid volume but please be noted that all data on raid drives will be lost p.80
- Important p.81
- Degraded raid array p.81
- Recovery volume options p.81
- Missing hard drive member p.81
- Failed hard drive member p.82
- There is no network p.83
- The usb device is not working p.83
- Troubleshooting p.83
- There is no audio p.83
- The power is on but no signal to monitor p.83
- The power is not on p.83
- The computer does not boot after updating the bios p.83
- Lost bios password p.83
- Chemical substances information p.84
- Ce conformity p.84
- C tick compliance p.84
- Battery information p.84
- B 급 기기 가정용 방송통신기자재 p.84
- クラス b 情報技術装置 p.84
- Regulatory notices p.84
- Fcc compliance statement p.84
- Weee waste electrical and electronic equipment statement p.85
- Regulatory notices p.85
- 日本 jis c 0950 材質宣言 p.86
- Україна обмеження на наявність небезпечних речовин p.86
- Vi ệ t nam rohs p.86
- Türkiye eee yönetmeliği p.86
- Regulatory notices p.86
- India rohs p.86
- Environmental policy p.86
- Technical support p.87
- Revision history p.87
- Regulatory notices p.87
- Copyright p.87
- 限用物質含有情況標示聲明書 p.87
- 产品中有害物质的名称及含量 p.87
- Trademark recognition p.87
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