Home
Главная
Synology
Сетевые Хранилища Данных
DX5
Инструкция по эксплуатации Страница: 175

Synology DX5 [175/177] Synology inc limited product warranty

SYNOLOGY, INC.

LIMITED PRODUCT WARRANTY

THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC.

AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). YOU ACCEPT AND

AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR

USING THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT.

INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN

ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.

Section 1. Definitions. (a) "

Category I Product" means

Synology product models RS810+, RS810RP+, and RX410

(b) "

Category II Product" means Synology product models

DS1010+, DS710+, DS509+, DS508, RS409RP+, RS409+,

RS409, RS408-RP, RS408, RS407, DX510, DX5 and RX4.

Category III Product" means all other Synology product

models purchased by Customer after March 1, 2008.

(d) "

Category IV Product" means all other Synology product

models purchased by Customer before February 29, 2008.

(e) "

Customer" means the original person or entity

purchasing the Product from Synology or an authorized

Synology distributor or reseller. (f) "

Product" means a

Category I Product, Category II Product, Category III Product,

or Category IV Product and any hardware incorporated into

the product by Synology and any accompanying

documentation. (g) "

Software" means the Synology

proprietary software that accompanies the Product when

purchased by Customer, is downloaded by Customer at the

Web Site, or is pre-installed on the Product by Synology, and

includes any firmware, associated media, images,

animations, video, audio, text and applets incorporated into

the software or Product and any updates or upgrades to

such software. (h) "

Warranty Period" means: (i) the period

commencing on the date the Product is purchased by

Customer and ending (1) five years after such date for

Category I Products; (2) three years after such date for

Category II Products; or (3) two years after such date for

Category III Products; or (4) one year after such date for

Category IV Products. (i) "

Web Site

www.synology.com

" means the Synology

web site located at .

Section 2. Limited Warranty and Remedies

2.1 Limited Warranty. Subject to Section 2.7, Synology

warrants to Customer that each Product (a) will be free of

material defects in workmanship and (b) under normal use

will perform substantially in accordance with Synology's

published specifications for the Product during the Warranty

Period. Synology warrants the Software as set forth in the

accompanying end user license agreement provided with the

Product, if any.

2.2 Product Registration. Customers may register

Products with Synology and may obtain the manufacturing

date for Category I Products, Category II Products and

Category III Products at the Web Site. The failure to register

a Product at the Web Site will not diminish the warranty

rights set forth in Section 2.1. Synology is not responsible

for Customer's failure to identify the manufacturing date of

any Product.

2.3 Exclusive Remedy. If Customer gives notice of

noncompliance with any of the warranties set forth in

Section 2.1 within the applicable Warranty Period in the

manner set forth below, then, upon verification of the

noncompliance by Synology, Synology will, at Synology's

option: (a) use commercially reasonable efforts to repair the

Product, or (b) replace the noncomplying Product or part

thereof upon return of the complete Product in accordance

with Section 2.4 The foregoing sets forth Synology's entire

liability and Customer's sole and exclusive remedy for any

breach of warranty under Section 2.1 or any other defect or

deficiency in the Product. Customer will reasonably assist

Synology to diagnose and validate any nonconformity with

the Product. The warranty set forth in Section 2.1 does not

include: (1) any warranty relating to the Software;

(2) physical installation or removal of the Product from

Customer's site; (3) visits to Customer's site; (4) labor

necessary to effect repairs or replace defective parts other

than during Synology's or its contracted service providers'

normal local business hours, exclusive of weekends and

service providers’ holidays; (5) any work with any third party

equipment or software; (6) any warranty of the hard disk if

installed by Customer or any other third party; or (7) any

warranty of compatibility with the hard disk.

2.4 Return. Any Product returned by Customer under

Section 2.3 must be assigned a Return Merchandise

Authorization ("RMA") number by Synology before shipment

and must be returned in accordance with Synology's then

current RMA procedures. Customer may contact any

authorized Synology distributor or reseller or Synology

Support to obtain assistance in obtaining an RMA, and must

provide proof of purchase and product serial number when

asking for such assistance. For warranty claims, Customer

must return the complete Product to Synology in accordance

with this Section 2.4 to be eligible for coverage under this

Warranty. Any Product returned without an RMA number, or

any Product that has been disassembled (except under the

direction of Synology) will be refused and returned to

Customer at Customer's expense. Any Product that has

been assigned a RMA number must be returned in the same

condition as it was received from Synology to the address

designated by Synology, freight pre-paid, in packaging

sufficient to protect the contents thereof and with the RMA

number prominently displayed on the outside of the box.

Customer is responsible for insurance and risk of loss with

respect to returned items until they are properly received by

Synology. A Product issued a RMA number must be

returned within fifteen (15) days after issuance of the

applicable RMA number.

2.5 Replacement by Synology. If Synology elects to

replace any Product under this Warranty set forth in

Section 2.1, then Synology will ship a replacement Product

at Synology's expense via the shipping method selected by

Synology after receipt of the nonconforming Product

returned in accordance with Section 2.4 and validation by

Synology that the Product does not conform to the warranty.

Replacement Product will be new or serviceably used,

comparable in function and performance to the original

Product and warranted for the remainder of the original

Warranty Period or thirty (30) days after it is shipped to

Customer, whichever period is longer Any Product found by

Synology to be non-defective will be returned to Customer.

2.6 Support. During the Warranty Period, Synology will

make available to Customer the support services. Following

the expiration of the applicable Warranty Period, support for

Products may be available from Synology upon written

request.

2.7 Exclusions. The foregoing warranties and warranty

obligations do not apply to any Product that (a) has been

installed or used in a manner not specified or described in

the Product specifications; (b) has been repaired, modified

or altered by anyone other than Synology or its agent or

designee; (c) has been in any way misused, abused, or

damaged; (d) has been used with items not provided by

Synology other than the hardware or software for which the

Product is designed; or (e) otherwise fails to conform to the

Product specifications and such failure is attributable to

causes not within or under Synology's control. Further, the

foregoing warranties will be void if (1) Customer

Synology DX5 [175/177] Synology inc limited product warranty

Содержание

Похожие устройства