Philips PERFECT CARE VIVA GC7011/20 [7/102] English
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Philips PERFECT CARE VIVA GC7011/20 [7/102] English

Philips PERFECT CARE VIVA GC7011/20 [7/102] English
Problem Possible cause Solution
The appliance has
switched off.
The safety auto-off function
was activated. This happens
automatically when the steam
generator has not been used
for more than 5 minutes.
Set the on/off switch to ‘off’ position and
then to ‘on’ position.
The appliance
produces a loud
pumping sound.
The water tank is empty. Fill the water tank with water and press
the steam trigger until the pumping sound
becomes softer and steam comes out of
the soleplate.
Water droplets
come out of the
soleplate.
After the Calc-Clean process,
remaining water may drip out
of the soleplate.
Wipe the soleplate dry with a piece of
cloth. If the light in the Calc-Clean button
still ashes and the appliance still beeps,
perform the Calc-Clean process
(see chapter ‘IMPORTANT - Cleaning
and maintenance’).
The Calc-Clean process has
not been completed.
You have to perform the Calc-Clean
process again (see chapter ‘IMPORTANT
- Cleaning and maintenance’).
Dirty water and
impurities come
out of the
soleplate.
Impurities or chemicals
present in the water have
deposited in the steam vents
and/or soleplate.
Perform the Calc-Clean process regularly
(see chapter ‘IMPORTANT - Cleaning and
maintenance’).
Water ushes out
of the soleplate.
You have accidentally started
the Calc-Clean process
(see chapter ‘IMPORTANT -
Cleaning and maintenance’).
Switch off the appliance. Then switch it
back on again. Let the iron heat up until
the ‘iron ready’ light lights up steadily.
The Calc-Clean
process does not
start.
You have not pressed the
Calc-Clean button for
2 seconds until the
appliance started beeping.
See chapter ‘IMPORTANT - Cleaning and
maintenance’.
The iron leaves a
shine or an imprint
on the garment.
The surface to be ironed was
uneven, for instance because
you were ironing over a seam
or a fold in the garment.
Perfect Care is safe on all garments.
The shine or imprint is not permanent and
will disappear when you wash the garment.
Avoid ironing over seams or folds or you
can place a cotton cloth over the area to
be ironed to avoid imprints.
The ironing board
cover becomes
wet or water
droplets come out
of the soleplate.
Steam has condensed on the
ironing board cover after a
long ironing session.
Replace the ironing board cover if the foam
material has worn out. You can also add an
extra layer of felt material under the ironing
board cover to prevent condensation on
the ironing board.
You may have an ironing
board that is not designed to
cope with the high steam rate
of the steam generator.
Put an extra layer of felt material under
the ironing board cover to prevent
condensation on the ironing board.
ENGLISH 9

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