APC PM5V-RS 5 розеток 1.83 м белый [6/6] Apc by schneider electric it customer support worldwide

THIS POLICY IS NOT A WARRANTY. REFER TO SEIT LIMITED WARRANTY FOR INFORMATION CONCERNING THE WARRANTY FOR YOUR APC BY
SCHNEIDER ELECTRIC PRODUCT. THE LIMITATIONS AND CONDITIONS CONTAINED IN THIS POICY DO NOT AFFECT THE TERMS OF THE
WARRANTY.
“Equipment Protection Policy”
The policy is valid in all European Union state members. It is also valid in Norway, Switzerland, Iceland, and Liechtenstein. If your electronic equipment is damaged by
power line transients on an AC power line (230V - see Note below) while directly and properly connected to a standard APC by Schneider Electric product covered by the
Equipment Protection Policy (“connected equipment”), and if all the remaining conditions specified below are met, SEIT will, at SEIT’s sole option, during the period
specified below only, replace the APC by Schneider Electric product and either a) pay for the repair of the connected equipment or b) reimburse you for the fair market
value, as determined by the then current price list of the Boston Computer Exchange (or equivalent), of the connected equipment, in an amount not to exceed the dollar
limits stated below, if SEIT determines that the damage was caused by the failure of the APC by Schneider Electric product to protect against power line transients and/or
where applicable, telephone or CATV (Cable Television) line transients. Power line transients that APC by Schneider Electric products have been designed to protect
against, as recognized by industry standards, include spikes and surges on AC power lines. Protection from telephone line transients applies only to APC by Schneider
Electric products which offer modem or fax line protection, and in cases in which such protection is available, telephone service equipment must include a properly
installed and operating “primary protection” device at the service entrance (such devices are normally added during telephone installation) in order to be covered for
telephone line transients. Protection of CATV connected equipment from transients applies only to APC by Schneider Electric products which offer such protection, and in
such cases, the CATV service must be properly grounded according to the codes set forth in the all applicable national and local electrical and safety codes in order to be
covered for CATV transients.
“Data Recovery Policy”
If data is lost from the hard drive in the protected computer due to a malfunction of a properly connected APC by Schneider Electric product, SEIT will, at its sole
discretion, provide data recovery services from Ontrack
®
data recovery labs. This warranty will be offered to customers to the extent commercially reasonable, as
determined by SEIT at its sole discretion. Ontrack will make every commercially reasonable effort to retrieve customer data, however, due to the nature of data loss,
recovery is not guaranteed. The data recovery warranty is available on all APC by Schneider Electric products mentioned in the chart that follows with the exception of
APC by Schneider Electric's Basic Surge Protector models. Data recovery is limited to physical hard drives within protected computing equipment. Expressly excluded
from this warranty are any type of external storage devices.
SEIT reserves the right to determine whether the damage to the connected equipment is due to APC by Schneider Electric product failure by requesting that damaged
equipment be sent to SEIT for inspection. This policy is in excess of, and applies only to the extent necessary beyond, any coverage for the connected equipment provided
by other sources, including, but not limited to, any manufacturer’s warranty, and any extended warranty coverage.
Equipment Protection Policy Dollar and Period Limits:
For customers that meet the qualifications and conditions set forth in this policy, SEIT will provide reimbursements (cost of repair or fair market value) during the period
limits and up to the dollar limit stated as follows:
Product Amount Period
PM5-GR, PM5T-GR, PM5V-GR, PM5U-GR, PM5-FR, PM5T-FR, 35,000 GBP/50,000 Euros Lifetime
PM5V-FR, PM5U-FR, PM5-IT
Note: “Lifetime” period is the life of the product while owned by the original purchaser (“you” or “purchaser”). Other period limitations are from the date of purchase.
Eligibility for coverage under the Equipment Protection Policy:
1. You must register your product on the APC by Schneider Electric Web site (http://warranty.apc.com) within 10 days of purchase. All information must be filled in, and
you should retain a copy for your records.
2. All connected equipment must have a CE mark.
3. The APC by Schneider Electric product must be plugged into properly wired and grounded outlets; no extension cords, adapters, other ground wires, or electrical
connections may be used, with the sole exception of other standard APC by Schneider Electric 230V products. The installation must not include power protection
products by any manufacturer other than APC by Schneider Electric. The installation must comply with all applicable local electrical and safety codes.
4. Any claim under the Equipment Protection Policy must be made within 10 days of the day of alleged damage to the connected equipment.
5. The Equipment Protection Policy covers only those product models listed above and is valid in all European Union state members, as well as Norway, Switzerland,
Iceland, and Liechtenstein.
What is not covered under the Equipment Protection Policy:
1. DAMAGE TO ELECTRONIC EQUIPMENT RESULTING FROM TRANSIENTS ON DATA LINES IS NOT COVERED.
2. Restoration of lost data and reinstallation of software are not covered.
3. This policy does not cover damage from a cause other than AC power line transients, except for damage due to telephone line or CATV transients, which is covered
only if the APC by Schneider Electric product offers such protection.
4. DAMAGE CAUSED BY FAILURE TO PROVIDE A SUITABLE INSTALLATION ENVIRONMENT FOR THE PRODUCT (INCLUDING, BUT NOT LIMITED
TO, LACK OF A PROPER SAFETY GROUND).
5. Damage caused by the use of the APC by Schneider Electric product for purposes other than those for which it was designed.
6. Damage caused by accidents, or disasters such as fire, flood, or wind.
7. Damage caused by abuse, misuse, alternation, modification, or negligence.
8. This policy is null and void if, in SEIT’s view, the APC by Schneider Electric product has been tampered with or altered in any way.
9. EXCEPT AS EXPRESSLY PROVIDED IN THIS POLICY, IN NO CASE SHALL SEIT BE LIABLE UNDER THE TERMS OF THIS POLICY FOR ANY
DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR MULTIPLE
DAMAGES ARISING OUT OF THE USE OF THE APC BY SCHNEIDER ELECTRIC PRODUCT OR DAMAGE TO THE CONNECTED EQUIPMENT,
REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH CLAIM IS BASED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SUCH
DAMAGES INCLUDE BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF USE OF THE APC BY SCHNEIDER
ELECTRIC PRODUCT OR THE CONNECTED EQUIPMENT OR ANY ASSOCIATED EQUIPMENT, LOSS OF SOFTWARE, COST OF CAPITAL, COST OF
ANY SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES, DOWNTIME, THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY
TO PROPERTY.
APC by Schneider Electric IT Customer Support Worldwide
For country specific customer support, go to the APC by Schneider Electric Web site, www.apc.com.
Submitting an Equipment Protection Policy Claim:
1. If all of the conditions for coverage are satisfied, call the SEIT customer service department (see list at the end of the document for respective phone numbers) and
obtain an EPP RMA (Equipment Protection Policy Returned Material Authorization) number. SEIT will forward you an Equipment Protection Policy claim form,
which must be completed and filed within 30 days.
2. Mark the Equipment Protection Policy RMA number on the product you are returning.
3. Pack the APC by Schneider Electric product in its original packaging (or request packing materials from SEIT if the packaging has been discarded). Enclose the
completed Equipment Policy claim form and a copy of your sales receipt for the APC by Schneider Electric product in box.
4. Mark the EPP RMA number clearly on the outside of box.
5. Ship the product (one way shipping charges paid by you) to:
American Power Conversion, Technical Support, Ballybrit Business Park, Galway, Ireland
Tel. +353 91 702000.
6. SEIT will evaluate the product to determine its level of functionality, and will examine the product for evidence of damage from AC line transients (telephone line or
CATV transients, if applicable). (A) If SEIT’s evaluation provides no evidence of damage from power line transients (telephone line or CATV transients, if applicable),
SEIT will send to the customer (i) a report summarizing the tests performed and (ii) a rejection of claim notice. (B) If the APC by Schneider Electric product shows
evidence of damage from power line transients (telephone line or CATV transients, if applicable), SEIT will request that all connected equipment for which an
Equipment Protection Policy claim has been submitted, be sent for evaluation to either SEIT or an authorized service center. If it is determined that the connected
equipment has been damaged from AC power line transients (telephone line or CATV transients, if applicable), SEIT will, in its discretion, either authorize you to have
the equipment repaired or reimburse you for the fair market value of the damaged equipment, up to the dollar limits stated above.
7. If you are authorized by SEIT to have the connected equipment repaired, the repair must be performed at a service center that is authorized by the manufacturer of the
connected equipment. SEIT reserves the right to contact the authorized service centre directly to discuss repair costs and damage to the connected equipment to
determine if it was caused by AC power line transients (telephone line or CATV transients, if applicable) and the right to request that the service centre forward the
connected equipment or components to SEIT for inspection.
8. SEIT will, after determining that the damage was caused by the failure of the APC by Schneider Electric product to protect against AC power line transients (telephone
line or CATV transients, if applicable), issue payment to you, in its sole discretion, for either costs of repair of the fair market value of the connected equipment, up to
the dollar limits stated above. SEIT reserves the right to require you to transfer title and deliver the connected equipment to SEIT if it chooses to reimburse you for the
fair market value of the connected equipment.
9. Unless modified in a writing signed by SEIT and you, the terms of this policy are understood to be the complete and exclusive agreement between the parties,
superseding all prior agreements, oral and written, and all other communications between the parties relating to the subject matter of this agreement. No employee of
APC by Schneider Electric or any other party is authorized to make any representations beyond those made in this agreement conc
erning the Equipment Protection
Policy.
990-5375B
08/2016
© 2016 APC by Schneider Electric. APC, the APC logo are owned by Schneider Electric Industries S.A.S.,
or their affiliated companies. All other trademarks are property of their respective owners.

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