Hikvision DS-2CC5192P-IR3 [31/35] Troubleshooting

IR Dome Camera· User Manual

2 Troubleshooting

Problem 1:

Why does the camera restart intermittently? And the problem is

much more serious when infrared lights of IR camera are turned on

at night.

Possible Reasons:

The main and common reason is power supply shortage. This

problem may happen to the IR camera especially at night, because

the infrared lights are turned on at night and increase the power

consumption.

To Solve the Problem:

You need to ensure that the power supply matches with ±10% of

the nominal voltage. And the power consumption of power adapter

should meet the demand of the camera.

Problem 2:

The camera can never be focused by adjusting the focus-stick on

the lens. And there is also no use adjusting the back focus.

Possible Reasons:

The camera needs the lens w ith CS lens mount. When you install a

lens with C lens mount, the camera will never focus.

To Solve the Problem:

You can change a lens with CS lens mount to the camera.

Or you can use a C/CS adapter ring between the camera and the

lens with C lens mount.