Erlit ER 4335T [14/16] Warranty policy for erlit shower cabins

Thank you for choosing ERLIT products!

All enquiries regarding installation, exploitation and maintenance of ERLIT shower cabins should be

addressed to authorized service centers, addresses of which are speciﬁ ed in this warranty coupon and on the

manufacturer’s website http://www.erlit.ru. These warranty obligations supplement rights and obligations of

consumers deﬁ ned by law and restrict them by no means.

The service life of ERLIT shower cabin is 10 years, within this period the manufacturer shall provide the

customer with the possibility to obtain spare parts.

The manufacturer’s warranty for ERLIT shower cabins and their components is 12 months aﬅ er sales date

and 24 months aﬅ er sales date if installed by authorized service center employees (except for equipment

installed in public accommodations).

When contacting a trading organization or an authorized service center, the customer needs to have: a

cashier’s or sales receipt and this warranty coupon veriﬁ ed by the salesperson, or other proofs that the

agreement was signed and the goods were paid for.

Product appearance and completeness must be checked by the customer at the moment of receiving the

dismantled product; further claims regarding appearance and completeness will not be accepted.

The warranty shall not apply to product shortcomings occurred as a result of circumstances the

manufacturer is not responsible for, including:

• products, marketable appearance of which was damaged during product transportation aﬅ er handing over

to the customer, installation or product repair performed by unauthorized parties, as well as violation of cabin

exploitation rules.

• malfunctions caused by reasons the manufacturer is not responsible for, such as pressure diﬀ erentials in

water-pipe and electric networks, corrosion of pipes and quality of tap water. In order to avoid such events

the manufacturer strongly recommends installing pressure reducer, mechanical cleaning ﬁ lter and protective

cutout device (PCD) when installing the cabin.

• damages caused by natural disasters.

• cases of damages caused by using maintenance products containing aggressive chemicals or abrasive

agents not intended to be used with this product.

In order to receive a warranty service a customer must ensure free access to the cabin.

Send your suggestions regarding quality improvement of aﬅ er-sales service of ERLIT

products to this address: service@neosan.ru

ERLIT FREE HOTLINE TECHNICAL SUPPORT: 88007070899

WARRANTY POLICY FOR ERLIT SHOWER CABINS